Microsoft Modern Workplace services
Get more out of your Microsoft Modern Workplace with CloudTech24’s support, a Tier 1 Microsoft CSP (top 1% of Microsoft partners).
We provide premium 24/7 Modern Workplace support and compliance management, helping your team work efficiently and securely without costly downtime or compliance risks. Our Microsoft specialists optimise your IT environment to save time and reduce expenses through smarter planning, proactive monitoring, and strong cybersecurity measures.
As your trusted Modern Workplace partner, we’ll also ensure your Microsoft licences are fully optimised, so you only pay for the platform and features you need.
What is Microsoft Modern Workplace?
The development of technology and shifts in culture mean that employees expect to be able to securely work from any location and on a range of devices.
Modern Workplace is a set of tools and services designed by Microsoft to help employers create a productive and collaborative work environment. At its core, Microsoft Modern Workplace revolves around using Microsoft 365, which provides users with access to a suite of productivity applications.
Workplace includes Microsoft Teams and SharePoint, alongside features such as cloud storage and real-time collaboration tools, which enable office-based and remote staff to work together effectively.
What is included in Microsoft Modern Workplace?
Microsoft Modern Workplace typically includes:
Microsoft 365
A Microsoft 365 subscription that includes:
- Office applications: Word, Excel, PowerPoint, Outlook, OneNote etc.
- Exchange Online: Email and calendar services
- OneDrive for Business: Cloud storage for file sharing and collaboration
- Microsoft Teams: Communication and collaboration platform integrating chat, video meetings, and file sharing. It also includes Microsoft Teams Phone.
Security and compliance tools
A suite of tools that help protect and secure your data and systems:
- Microsoft Defender: Advanced threat protection for devices and data
- Microsoft Intune: Mobile device management and application management
- Azure Active Directory: Identity and access management service.
Power platform
Applications for building custom business solutions:
- Power BI: Business analytics tool for visualising data
- Power Apps: A tool for building custom applications without extensive coding
- Power Automate: Service for automating workflows between applications.
SharePoint online
A document management and collaboration cloud-based platform that is used for document sharing and storage, multiple users working collaboratively on documents, creating company intranet sites, and tracking tasks or creating workflows.
Microsoft Azure
A cloud technology platform that provides the computing power, data storage, networking services and security required to run applications and business systems. Microsoft-managed data centres across the world are used to deliver Azure.
Book a discovery call
Book a time that works for you to talk to our sales team about how a team of global engineers from around the world deliver 24/7 cybersecurity and IT services.
IT Modern Workplace - Your frequently asked questions
Is there something we’ve missed? Our frequently asked questions might answer it. If you still need help, contact our friendly team of experts.
How secure is Microsoft Modern Workplace?
Microsoft Modern Workplace is built with enterprise‑grade security. The Microsoft 365 security stack provides advanced threat protection, continuous monitoring, and data insights, helping you to be proactive in your defence against cyber risks. It also delivers comprehensive app, data, and device protection through Microsoft Azure, supporting your organisation maintain security and compliance across every user and device.
Is Microsoft Dynamics included in Modern Workplace?
Yes. Microsoft Dynamics is part of Microsoft Modern Workplace, particularly in the context of customer relationship management (CRM) and enterprise resource planning (ERP).
What is the cost of implementing Microsoft Modern Workplace?
There is no set cost, as your organisation’s size, goals, and chosen tools will all have a cost implication. Factors such as the number of users, licensing model, and level of project support will also have an impact on pricing. If you are interested, our team will assess your requirements and provide you with a transparent quote to ensure you get the most cost‑effective Modern Workplace setup.
Trusted by over 250 companies globally
More than 250 companies trust us to manage their IT and cybersecurity. We’re known for our rapid response and friendly service. Not tech savvy? No problem; we explain what we’re doing in plain English, so you know what to expect and have clear timelines. You’ll always receive a warm welcome from our team.
What our clients say about us
I work directly with CloudTech24 as a vendor of theirs, CloudTech24 are a very mature and forward thinking MSP. Their processes are carefully mapped out and diligently analysed – they carefully leverage AI and automation to assist with their day-to-day offerings with the customer as the forefront of their decision making.
I had full confidence when first dealing with the team at CloudTech24 as their communication from start to finish was exceptional and made me feel at ease. When IT is an essential part of business, it can be stressful when things go wrong but with CloudTech24 they have regularly exceeded my expectations.
Swift response and resolution to any issues. The Service Desk team are always proactive and helpful.
I had a fantastic experience when dealing with CloudTech24. Their team are quick, knowledgeable and friendly and they solved my issue very promptly.
We’ve partnered with CloudTech for many years now, and the team are always super friendly and are experts at what they do.
We’ve partnered with CloudTech24 for several years, and they always go above and beyond for their clients. They are a pleasure to work with, and we would 100% recommend them to anyone looking for IT support!
We’ve had the pleasure of partnering with CloudTech24 for several years, and it’s a relationship we genuinely value. They’re a fantastic team, always going the extra mile for their clients and bringing real care to everything they do. Great people, great attitude, and a joy to work alongside.
The team have been great! Very easy to work with and keep things as simple as possible for me. Thanks again 🙏🏼
Working with CloudTech24 has been a genuinely smooth and valuable experience from start to finish. The onboarding process was structured and efficient, with the team taking time to fully understand our setup, risks, and goals before implementing any solutions.
Day-to-day, their support has been consistently reliable. Issues are handled quickly, often before they become real problems, and there’s a clear proactive approach rather than just reactive fixes.
Their cybersecurity expertise has also added a strong layer of confidence, we know our systems, data, and users are properly protected.
What stands out most is the level of service. Communication is clear, response times are fast, and nothing feels like too much trouble. They operate more like an extension of our team than an external provider, which makes a big difference.
Overall, it’s taken a lot of stress away from managing IT internally and allowed us to focus on growing the business, knowing everything behind the scenes is in safe hands.
Long Term Customer of Cloudtech24 – since November 2019.
Always answer the questions, they are always happy to bounce ideas off.
Seem to be very knowledgeable and on top of their game.
Responsive and friendly team
CloudTech24 have been a huge support to Positively Adam, providing reliable IT and cybersecurity services here in London.
From day one, their approach has been proactive rather than reactive. Their 24/7 support gives real peace of mind, issues are handled quickly, communication is clear, and nothing feels left hanging. It’s reassuring to know our systems are constantly monitored and protected.
They’ve strengthened our Microsoft 365 setup, tightened our security, and made our overall IT infrastructure far more streamlined and resilient. Most importantly, they explain everything in straightforward terms, which makes decision-making easy and stress-free.
If you’re looking for an IT partner that genuinely adds value and helps your business run smoothly, I highly recommend CloudTech24.
We’ve been working with CloudTech24 for our IT support and cybersecurity in London, and the service has been outstanding.
Their 24/7 support genuinely makes a difference. Any issues are picked up quickly, resolved efficiently, and communicated clearly, no chasing, no confusion. You can tell they proactively monitor systems rather than just reacting when something breaks.
What really stands out is their professionalism and technical expertise. From Microsoft 365 support to strengthening our overall cybersecurity posture, everything feels structured, secure, and well-managed. They explain technical matters in plain English, which is invaluable for non-technical teams.
If you’re a London-based business looking for reliable, proactive IT support that actually feels like a partnership rather than a helpdesk, I wouldn’t hesitate to recommend CloudTech24.
CT24 have regularly provided outstanding support. The team are always responsive, polite, helpful and a pleasure to work with. A big thanks to all the team!
great job and helped me out.
Setting up a new business can be daunting but the team at CT24 assisted me with all the tech set up. Their response time in amazing, they were calm and patient with my million questions. I cannot recommend them more highly.
I can’t say enough nice things about CloudTech24 IT support. For the past year of working with them, they have always responded professionally and quickly. A little shoutout to Ethan who helped me resolve an issue today. He stayed on the call with me until the issue was resolved. When things aren’t working… you want an IT company that can resolve issues quickly, highly recommend them. I’m located in Denver, CO.
Excellent service.
This service works well.
Quick response to resolve my issue, thank you!
Great service. Ethan is very helpful
Fast
Best IT support!
I’ll definitely use this again.
Always great service. Speedy, patient and helpful
Long term customer of Cloudtech24 – today was particularly useful as there is no one as nerdy as me in our company, and it was good just to bounce the problem off the team. I eventually found the answer myself – sort of ‘once you have excluded everything that should be causing it, you’re left with what it couldn’t be’. And it was!
Helpful & cheerful as always thank you Yassi
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