IT Professionals
CloudTech24 has a highly-qualified team of IT professionals to help with every case. Working with businesses in Surrey, across the UK, and globally. We pride ourselves on facilitating IT outsourcing services that really work to your advantage.
Benefits of Outsourcing Your IT Support
So, what exactly are the benefits of IT outsourcing and an outsourced IT Department, and how can your company benefit?
Productivity And Efficiency
Maximise productivity and efficiency in business outsourcing equips businesses with the tools and support required to advance their IT capabilities.
Efficient Implementation
The ability to implement the latest technology and implement new IT applications in-house can be a time-consuming, complex task.
Business Relationships
CloudTech24 has ongoing business relationships with some of the world’s major software and hardware providers: Microsoft, Google, Sophos, Webroot, and Sentinel One.
Increased Security And Compliance
Increasing security and compliance maintaining high security and compliance is essential for any business; however, due to the growing threat of cybersecurity issues, this is not always simple.
Cost Effective Cyber Security
By outsourcing your IT, you are placing your company in the hands of cybersecurity experts. Outsourcing providers are always up-to-date with the latest IT security options and can, therefore, source the strongest, most cost-effective cybersecurity protection for your organisation.
Manageable Costs
A premium outsourced IT provider such as CloudTech24 offers manageable cost structures to help businesses keep their IT spending within budget and forecast for future IT expenditure. With IT outsourcing support, your company will increase its IT capabilities and achieve more, at a lower cost.
24/7/365 Support
With CloudTech24, you have unlimited access to support from our IT experts who have worked alongside a wide variety of clients across every industry. Our team of expert IT consultants provides 24/7 remote support of both networks.
Modern Approach
Unleash the full potential of your business with the support and rewards IT outsourcing offers you. With CloudTech24’s ultra-modern approach to IT support and technical support outsourcing, the possibilities your company can achieve are infinite.
We’re dedicated to leading the future of IT support, and we’re here to help you transform your enterprise with our unparalleled IT outsourcing services.
Common FAQs about our Outsourced IT Support Services
We often receive questions about our outsourced IT support services so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.
WHAT IS OUTSOURCED IT SUPPORT?
Outsourced IT Support means utilising an external service provider to deliver IT assistance in support of business operations. Outsourced IT Support covers almost every aspect of IT and organisations can choose to use an Outsourced IT Support provider to manage part or all of their IT.
WHAT ARE THE ADVANTAGES OF OUTSOURCING?
Outsourcing IT has many advantages. These include but are not limited to: cost reductions; access to specialist knowledge, skills and tools; improved productivity and efficiency; opportunity for internal teams to focus their time and efforts on more meaningful tasks.
WHAT ARE THE BENEFITS OF OUTSOURCED IT SUPPORT?
Outsourced IT Support offers the following benefits: enhanced in-house efficiency; cost-savings; assistance from IT professionals with access to market-leading skills and tools; increased IT productivity and efficiency.
DO CLOUDTECH24 OFFER 24/7/365 IT SUPPORT?
Yes – the CloudTech24 IT Support team are on hand 24/7/365 to deliver round-the-clock remote user devices and network infrastructure support. Our technical experts are available via telephone, email or instant messenger to provide assistance.
HOW MUCH IS OUTSOURCED IT SUPPORT?
At CloudTech24 we provide cost-effective Outsourced IT Support solutions for every client, and guarantee to deliver excellent value for money. The cost of our Outsourced IT Support is business specific and depends on matters such as the level of support required, duration and business size.
DO I HAVE TO SIGN AN AGREEMENT FOR IT SUPPORT?
CloudTech24 detail all services within an agreement to protect all parties and ensure you get the agreed level of IT Support – The agreement process is all performed online and uses an electronic signature, any required amendments to your agreement, for example a new staff member that requires a business email etc is easily performed which automatically sends a agreement addendum to your authorised signee for approval before implementation.
CAN YOU PROVIDE ME WITH A COMPETITIVE BREAKDOWN AGAINST MY EXISTING OUTSOURCED IT COMPANY?
Absolutely, CloudTech24 provide exceptional outsource IT functions for organisations, we do not compete on price but based on competency and the increased benefits we provide to organisations as a leading IT company.
WILL OUTSOURCING IT SUPPORT SAVE ME MONEY?
For most organisations it makes sense to either co-manage or fully outsource IT support. The challenge with small organisations is having a small team that can not only perform platform monitoring, but also implement projects, new user training, helpdesk support etc, there are also challenges with requirements for limited coverage during sickness, annual leave and training. Outsourcing this function provides a continuous service with trained security experts and the benefits of a larger team that can sale to implement project work whilst maintaining the required platform monitoring and maintenance and security triage.
HOW MUCH DOES IT COST TO OUTSOURCE OUR IT?
The cost for outsourced IT support is dependant on a number of factors including licensing required, size of organisation, number of office locations and which service tier is selected.
DO CLOUDTECH24 OFFER CO-MANAGED OUTSOURCED IT OPTIONS?
CloudTech24 offer both fully managed, outsourced IT support for organisations. Our platform monitoring and maintenance is a popular service for organisations with an internal IT team so they can have the peace of mind that their endpoint, server and cloud systems are monitored and managed with cybersecurity protection and simplified licensing – and to leave the in house team to work with us on strategy and supporting their internal users.
