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Cyber Essentials Certification

CloudTech24 partners with accredited Cyber Essentials assessors to help UK organisations achieve certification quickly and confidently. Our cybersecurity experts guide you through preparation, gap analysis, and self-assessment readiness.

What is Cyber Essentials?

Cyber Essentials is a UK government-backed cybersecurity certification scheme designed to help organisations of all sizes protect themselves against the most common cyber threats. It is supported by the National Cyber Security Centre (NCSC).

To achieve certification, an organisation must demonstrate that it has implemented five key security controls:

  • Firewalls – Protect networks from unauthorised access
  • Secure Configuration – Ensure systems are configured securely and unnecessary services are disabled
  • User Access Control – Restrict access to systems and data based on user roles
  • Security Update Management – Keep software and devices patched against known vulnerabilities
  • Malware Protection – Use anti-malware solutions to detect and prevent malicious software.

CloudTech24 partners with accredited Cyber Essentials assessors who can facilitate your certification by identifying gaps in your current setup, guiding self-assessment preparation and submission, and ensuring full NCSC compliance. This well-established and proven process is aligned with industry best practices and delivers quick, confident certification and a stronger security posture. If your organisation is missing key security controls, CloudTech24 can provide dedicated solutions to meet those needs.

Benefits of Cyber Essentials certification

Cyber-attacks are a threat to every organisation, whatever the size. Cyber Essentials provides a UK government-backed framework with five essential controls to defend against the most common cyber threats.

Risk reduction

Having Cyber Essentials certification improves your company’s security posture. Certified businesses are four times less likely to experience a cyber-attack and 92% less likely to file cyber insurance claims.

Cyber Liability Insurance

IASME offer £25,000 cyber liability insurance with 24/7 incident response for eligible UK organisations that are UK-domiciled with an annual turnover under £20m that achieve self-assessed Cyber Essentials certification.

Build Trust

Achieving Cyber Essentials certification entitles you to display their logo on your website and marketing material, providing reassurance to clients, partners, and stakeholders that you are committed to cybersecurity.

Win more business

Holding Cyber Essentials certification gives businesses a competitive edge and helps you stand out from the crowd. It also enables you to bid for certain UK government contracts that involve handling sensitive or personal data.

How do I get certified?

To achieve Cyber Essentials certification a self-assessment questionnaire must be completed. The questionnaire is then independently validated by an accredited Cyber Essentials certification body (IASME). This evaluation process ensures your organisation meets the five key security controls (firewalls, secure configuration, user access control, malware protection, and security update management) and has the required security in place to protect against common cyber threats.

CloudTech24 ensure this is a seamless process. Our consultants review your self-assessment results, pinpoint any weaknesses, and implement targeted remediation measures. Whether you need firewall hardening or patch management automation, we bridge gaps efficiently, ensuring fast certification and NCSC compliance. CloudTech24 are ISO 27001 certified, CREST-Accredited for penetration testing and vulnerability assessments and Cyber Essentials Plus certified.

You can download a copy of the assessment criteria from the IASME website from the following link:  IASME Cyber Essentials Questions

What is Cyber Essentials Plus?

Cyber Essentials Plus provides the highest level of Cyber Essentials certification and includes an independent technical audit and vulnerability testing by a certified assessor. This provides a higher level of assurance as it tests your firewalls, secure configuration, user access control, malware protection, and security update management in real-world conditions, ensuring your business can validate its alignment to the criteria. Cyber Essentials Plus certification is mandatory for companies wishing to bid for high-security UK government contracts and MOD supply chains.

The Cyber Essentials Plus audit typically takes 2-3 weeks, depending on your network complexity. Your organisation must hold a verified Cyber Essentials certificate (issued within the last 3 months) before applying for the Cyber Essentials Plus certification, although most companies choose to achieve both certifications simultaneously. All Cyber Essentials certificates are valid for 12 months and require annual validation and renewal.

What’s the difference between Cyber Essentials and Cyber Essentials Plus?

Cyber Essentials certification uses a self-assessment questionnaire verified by an independent body like IASME, confirming your organisation meets the five core controls. In contrast, Cyber Essentials Plus requires a hands-on technical audit which can be performed either on-site or remotely. During the audit, assessors actively validate your live systems for real-world compliance.

Cyber Essentials Plus standards are significantly stricter. Even a single control failure results in overall failure. At CloudTech24, we review your IT infrastructure and cybersecurity setup, identify gaps, and implement targeted remediation across all Cyber Essentials controls before your formal assessment. This ensures a quicker and more successful journey to certification and compliance.

Read more in our blog: Difference between Cyber Essentials and Cyber Essentials Plus.

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Cyber Essentials Certification - Frequently Asked Questions

We receive lots of questions about the Cyber Essentials assessment, supporting services and reducing cyber attacks. Take a look at some common Cyber Essentials FAQs.

Companies dealing with UK government departments – Cyber Essentials is often required for contracts involving the handling of personal data, financial information, or the provision of IT products and services.

Businesses that process personal, financial, or confidential information can use Cyber Essentials to demonstrate that fundamental security controls are in place.

Organisations in regulated sectors – Healthcare, finance, education, legal, and professional services firms may need certification to support compliance, supplier requirements, and to instil customer trust.

The cost of Cyber Essentials depends on whether you want to achieve Cyber Essentials or Cyber Essentials Plus accreditation. We will work with you to ensure you receive a straight-forward, rapid, and cost-effective route to certification.

CloudTech24 can expedite the process. We provide assistance with the self-assessment questionnaire and help you to identify any areas that require work to meet the required standards.

A certificate can be produced within days; however, it will take longer if your business does not have the necessary cybersecurity measures in place.

Cyber Essentials certificates are valid for 12 months from the date of initial certification. As well as helping you gain initial certification, CloudTech24 can assist with the annual reassessment required for both Cyber Essentials and Cyber Essentials Plus.

IASME Gold is often referred to as IASME Governance Audited. This certification involves an on-site assessment and governance audit that evaluates your processes and controls. It is considered an alternative to ISO 27001 as it is easier and more cost-effective for SMEs to implement, while still providing a robust framework for information security management.

Since 1 October 2014, all suppliers bidding for government contracts involving the handling of personal or sensitive information must be Cyber Essentials certified to demonstrate they have cybersecurity basics in place to protect against common cyber attacks.

Absolutely. CloudTech24 provides consultancy services to ensure your business can achieve or regain Cyber Essentials accreditation as quickly and painlessly as possible.

Cyber Essentials Plus is the highest level of Cyber Essentials certification. It includes everything covered by Cyber Essentials, but adds an independent technical audit and vulnerability testing to confirm that the security controls are in place and are operational.

Yes. Cyber Essentials requires a patch management process to be actioned to ensure that all software and devices are updated where there are patches available. This addresses vulnerabilities and keeps software secure and up-to-date. CloudTech24 can provide patch management to meet the requirements of Cyber Essentials.

Trusted by over 250 companies globally

More than 250 companies trust us to manage their IT and cybersecurity. We’re known for our rapid response and friendly service. Not tech savvy? No problem; we explain what we’re doing in plain English, so you know what to expect and have clear timelines. You’ll always receive a warm welcome from our team.

What our clients say about us

Stephen Burt
18/09/2026
Tim Wells
15/09/2026
jaspal singh
07/09/2026
Samuel Hopkins
20/08/2026

CloudTech24 were more expensive than my previous provide but quickly identified security issues with our setup, since transitioning to them we are assured of the capabilities of the team and the protection they offer, to allow us to concentrate on running the business

Joe Lovenstein
20/08/2026

We recently had an issue with a potential breach, which they responded to immediately and gave us advice and best practice guidance. It’s one of the few renewals I have no problem signing off when it arrives!

Mike Orchard
18/08/2026

They provide high-quality advice, excellent IT support, and fast service.

Stuart Alexander
11/08/2026

CloudTech24’s speedy response to questions is impressive.

Great team
10/08/2026

Great team, fast support A+

Giwoo Gustavo Lee
30/07/2026
Chin Mojica
30/07/2026
Ken Yeung
24/07/2026

CloudTech24 manage our ICT equipment end-to-end, from sourcing and configuring laptops and devices to installing software, security tools and updates before issuing equipment to staff. New starters receive devices ready to use from day one, making onboarding smooth and efficient.
Their remote support is excellent, allowing issues to be resolved quickly with minimal disruption. The CloudTech24 team are responsive, knowledgeable and communicate clearly when supporting staff.
They also provide valuable business continuity support through spare laptops and rapid replacement arrangements, helping minimise downtime when issues arise.
CloudTech24 has also been instrumental in strengthening our cyber security, particularly through our Cyber Essentials and Cyber Essentials Plus journey. Their guidance, expertise and proactive approach have been invaluable.
Day-to-day support is consistently strong. They respond promptly to tickets, assist with troubleshooting, proactively flag suspicious emails and potential phishing attempts, and help us maintain a secure IT environment.
The account management is excellent. Our account manager understands our organisation, is responsive to our needs and acts as a trusted adviser rather than simply a supplier.
What stands out most is that CloudTech24 feels like an extension of our team. They are proactive, reliable and genuinely invested in helping us improve our IT infrastructure, security and ways of working.
Overall, we’ve been extremely happy with CloudTech24 and would have no hesitation in recommending them. Having worked in finance and operations for over 20 years and worked with a number of IT support providers during my career, I would say CloudTech24 has been the best IT partner I’ve worked with.

Robert Klein
12/07/2026

We’ve been really impressed with CloudTech24 and the support they’ve provided to our business. They took over the management of our Microsoft 365 provisioning, backups, security, and 24-hour IT support, making the whole process seamless and straightforward.

Their team has been professional, responsive, and knowledgeable, giving us peace of mind that our systems and data are being properly looked after. Having reliable 24-hour IT support available has also made a big difference to our day-to-day operations.

We would definitely recommend CloudTech24 to any business looking for a dependable IT partner.

Grant Parsons
09/07/2026

Fantastic team always sort out our problems fast

Martin Freer
06/07/2026

Great service from these guys. Very responsive, helpful, knowledgable and technically competent – we get excellent IT support from them.

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06/07/2026

Received detailed information and feedback that was clearly explained in a timely manner.

Perry Walton
06/07/2026

What a great team! I can’t recommend them highly enough.

Laurentiu Polcevschi
25/06/2026
Lucy Shaw
17/06/2026

Very helpful and resolved my issues quickly. Many thanks

Andy Stevens
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Kate Scott
12/06/2026
Alix Horsch
10/06/2026
David “Dangerous Dave” Hood
10/06/2026
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08/06/2026
Rozete Daoud
08/06/2026

Very helpful team, provided quick responses and services, highly recommend!

Carys Duke
05/06/2026

Great Team and services!

Antonia Nicholls
02/06/2026
Alastair Lee
02/06/2026

CloudTech24 have regularly provided outstanding support. The team are always responsive, polite, helpful and a pleasure to work with. A big thanks to all the team.

Love our partnership with CloudTech24!
27/05/2026

I work directly with CloudTech24 as a vendor of theirs, CloudTech24 are a very mature and forward thinking MSP. Their processes are carefully mapped out and diligently analysed – they carefully leverage AI and automation to assist with their day-to-day offerings with the customer as the forefront of their decision making.

Subi Babu
27/05/2026

Quick support by Ralph. Smooth service amidst difficult technicalities

Ankit Sagatani
22/05/2026
I had full confidence when first…
22/05/2026

I had full confidence when first dealing with the team at CloudTech24 as their communication from start to finish was exceptional and made me feel at ease. When IT is an essential part of business, it can be stressful when things go wrong but with CloudTech24 they have regularly exceeded my expectations.

Davide Aloi
20/05/2026
Swift response and resolution
18/05/2026

Swift response and resolution to any issues. The Service Desk team are always proactive and helpful.

I had a fantastic experience when…
18/05/2026

I had a fantastic experience when dealing with CloudTech24. Their team are quick, knowledgeable and friendly and they solved my issue very promptly.

Expert friendly team
15/05/2026

We’ve partnered with CloudTech for many years now, and the team are always super friendly and are experts at what they do.

A great team to work with
15/05/2026

We’ve partnered with CloudTech24 for several years, and they always go above and beyond for their clients. They are a pleasure to work with, and we would 100% recommend them to anyone looking for IT support!

Wonderful company to work with
15/05/2026

We’ve had the pleasure of partnering with CloudTech24 for several years, and it’s a relationship we genuinely value. They’re a fantastic team, always going the extra mile for their clients and bringing real care to everything they do. Great people, great attitude, and a joy to work alongside.

C
15/05/2026

Very speedy response team

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15/05/2026

CloudTech24 always delivers on time.

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14/05/2026
Jamie Clifton
12/05/2026

We recently made the transition from an in-house IT setup to working with CloudTech24 as our first ever outsourced IT provider and we couldn’t be happier with the decision. From the very start, their professionalism, expertise and attention to detail have been outstanding.

Their knowledge of Microsoft 365 is second to none, but what really stands out is that their skills and support stretch far beyond that. They’ve guided us smoothly through the transition, provided clear advice at every stage and are always on hand when we need them.

It’s a huge reassurance knowing that as a client we can rely on them not just to fix issues, but to proactively keep our systems running at their best. They’ve genuinely raised the bar for what IT support should look like and we’d highly recommend them to any business looking for a reliable, knowledgeable and supportive partner.

Mansha Chowdhary
08/05/2026
Paul Kramer
01/05/2026
Lisa Baker
30/04/2026

Extremely quick and efficient response

Joey Joseph
28/04/2026
The team have been great
22/04/2026

The team have been great! Very easy to work with and keep things as simple as possible for me. Thanks again 🙏🏼

Working with CloudTech24 has been a…
22/04/2026

Working with CloudTech24 has been a genuinely smooth and valuable experience from start to finish. The onboarding process was structured and efficient, with the team taking time to fully understand our setup, risks, and goals before implementing any solutions.

Day-to-day, their support has been consistently reliable. Issues are handled quickly, often before they become real problems, and there’s a clear proactive approach rather than just reactive fixes.

Their cybersecurity expertise has also added a strong layer of confidence, we know our systems, data, and users are properly protected.

What stands out most is the level of service. Communication is clear, response times are fast, and nothing feels like too much trouble. They operate more like an extension of our team than an external provider, which makes a big difference.

Overall, it’s taken a lot of stress away from managing IT internally and allowed us to focus on growing the business, knowing everything behind the scenes is in safe hands.

Lee Jordan
20/04/2026

Quick response

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17/04/2026

Excellent team to work with. Customers are really at the core of what they do!

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15/04/2026

Understood the pain point, fixed it, job done!

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