Managed Backup Services
The most effective backup service isn’t the one that stores the most data – it’s the solution that can reliably restore your business when disaster strikes.
Protect your business from data loss with managed backup services from the IT and cybersecurity experts at CloudTech24:
- Microsoft 365 backup
- Google Workspace backup
- Dropbox backup
- Server backup
The business impact of inadequate backups
Without a reliable backup and recovery solution, organisations can face:
- Costly downtime and lost productivity
- Permanent loss of business-critical data
- Compliance and regulatory risks
- Damage to customer trust and reputation
- Significant disruption following a cyber-attack or system failure.
Five key priorities for action
- Back up all critical business data – including Microsoft 365, Google Workspace, servers and cloud applications
- Keep backup data separate and secure – independent storage helps ensure data remains protected if your business systems are compromised
- Use immutable backups where possible – they cannot be altered or deleted by ransomware or malicious activity
- Test recovery regularly – a successful backup counts for nothing if your data can’t be quickly and accurately restored when needed
- Have a documented recovery plan – include clear objectives and responsibilities for dealing with an incident.
Why choose CloudTech24 to back up your data?
Losing critical business data can cause major disruption, reputational damage and lead to compliance issues. With CloudTech24’s managed backup services, you can stay focused on running your business while we take full responsibility for keeping your data protected.
We have a secure cloud-based platform, and our expert team ensures every backup runs reliably, is fully verified for completeness, and tested to confirm it can be restored when needed. Whether you need to recover a single file or require the restoration of a system, our specialists are on hand 24/7/365 to get you back up and running quickly and securely.
CloudTech24 continuously monitors backup performance, data integrity, and storage capacity to keep your systems protected and compliant at all times. As your data grows, our flexible backup solutions scale with you.
24/7/365 data recovery
We’re here 24/7/365. In fact, we’re one of a few data backup service providers in London that are available round-the-clock. So, if the worst happens and your system fails, you can rely on CloudTech24 to get your business back on track.
Experts in cybersecurity
You’re in safe hands with our cybersecurity specialists. With years of experience in the industry, they’re the best people to protect your data from malicious attacks. When it comes to compliance and cybersecurity, we know what’s what.
Cost-effective data storage
Based on our relationships with third-party providers, you’re guaranteed the best prices on data storage and backup, whether it’s Microsoft Office 365 backup or Google Workspace backup. We’re experienced in resource utilisation, so we know what to archive and when to free up space without risking your data.
Storage that scales with you
As your business grows, our cloud storage solutions grow with you. One of the cloud’s greatest assets is its ability to scale up and down, so you only pay for what you use. And unlike physical hardware, cloud storage is largely maintenance-free.
Data backup and the law
Data backup isn’t just best practice; it is a core requirement for both regulatory compliance and recognised security standards. In the UK, the Information Commissioner’s Office (ICO) expects organisations to keep personal data accessible and secure. This includes protecting against data loss or damage through appropriate technical and organisational measures, such as regular backups.
In addition, while Cyber Essentials does not list backup as one of its five core technical controls, its guidance strongly recommends robust, tested backup processes to support recovery and resilience. A secure backup solution helps you align with ICO expectations, follow Cyber Essentials recommendations, and reduce the risk of business‑critical data loss.
The importance of data backup
Failing to back up your data regularly puts your organisation at serious risk. Data loss happens for many reasons, from human error to hardware failure and malicious cyber-attacks. A managed cloud backup service safeguards your business by automating backups, optimizing storage, and ensuring fast, reliable data recovery.
Protect your business with CloudTech24’s Managed Backup Services, part of our fully integrated IT management solution. Whether your data is hosted on‑premises or in the cloud, we securely back it up across multiple locations to ensure it’s safe and accessible when you need it.
24/7 IT support and data backup
CloudTech24 is an IT solutions provider based in London, Surrey and Dubai. We take a proactive approach to prevent data loss and system outages. Our remote support ensures swift recovery in the event of an incident, reducing any operational downtime and therefore any financial impact. We provide managed IT support services that include:
- Data backup and disaster recovery (including Microsoft 365 backup, Google Workspace backup and Dropbox backup solutions)
- Network support and configuration backup
- Server support and backup
- IT support services and project management
- IT relocation.
Our numbers speak for themselves. We have over 250 customers in the UK and overseas, with a 96% year on year retention rate. Our 24/7/365 in-house engineers answer the phone in just 15 seconds and the average time it takes our IT specialists to resolve an issue is less than 68 minutes.
Book a discovery call
Book a time that works for you to talk to our sales team about how a team of global engineers from around the world deliver 24/7 cybersecurity and IT services.
Related services
Your FAQs on managed backup services
This section answers your frequently asked questions on backup data solutions. If you can’t find the answers you’re looking for, our team are on hand to help. Call or send us a message through the website.
What is data backup?
Data backup is the process of creating a copy of digital information to prevent data loss. It safeguards against accidental deletion, hardware failures, or cyber threats, ensuring the availability of business data, files and information required for day-to-day business operations.
Why is backup management important?
Backup management is crucial for data protection. It ensures that the backup process is working. Effective backup strategies maintain data integrity, availability, and business continuity.
What is the difference between cloud backup and physical data backup?
Cloud backup involves storing data on remote servers accessible via the internet, offering increased security, flexibility and scalability. Physical data backup uses on-site devices like external hard drives. Although these solutions are easily accessed onsite, they do not provide an effective backup strategy, due to their limitations in the event of a site failure or a fire or flood at the location.
How much will it cost to backup my organisation's data?
Data backup costs vary widely, depending on factors like storage size, service provider and features. Prices can range from a few pounds per month for a small business but will increase for larger business or enterprise solutions that have greater data usage. We can offer fully managed Google Workspace, Microsoft 365 and Dropbox backup and recovery solutions in the UK and beyond.
Do you offer data backup as a separate service?
Yes. CloudTech24 offer multiple backup solutions for businesses. Contact us today and we can help you choose the right option for your organisation. Our backup solutions include:
Why do I need a backup solution if my data is stored in Microsoft 365 or Google Workspace?
Cloud platforms provide resilience and retention, but they don’t guarantee recovery from accidental deletion, ransomware, malicious activity, or long-term data loss. A managed backup solution ensures your data can be restored when an incident occurs.
What types of data should be backed up?
Any business-critical data should be protected, including emails, documents, shared files, databases, applications, server data, and cloud platforms such as Microsoft 365 and Google Workspace.
How often should my business back up its data?
The right frequency depends on your business requirements, but there is general consensus that automated daily backups are necessary to ensure critical data can be recovered with minimal disruption.
Where should backup data be stored and for how long?
It is best practice to store your backup data in a secure, independent environment, separate from existing business systems. This ensures data remains available even if primary systems are compromised.
Retention requirements will vary depending on your specific needs as well as any compliance and/or legal requirements. Many organisations choose long-term retention policies to support audits, investigations, and recovery.
How can backups help protect against ransomware?
Secure backups provide a clean copy of your data that can be restored following an attack. Using independent, immutable backup storage helps prevent cyber criminals from encrypting or deleting your recovery data.
Trusted by over 250 companies globally
More than 250 companies trust us to manage their IT and cybersecurity. We’re known for our rapid response and friendly service. Not tech savvy? No problem; we explain what we’re doing in plain English, so you know what to expect and have clear timelines. You’ll always receive a warm welcome from our team.
What our clients say about us
CloudTech24 were more expensive than my previous provide but quickly identified security issues with our setup, since transitioning to them we are assured of the capabilities of the team and the protection they offer, to allow us to concentrate on running the business
We recently had an issue with a potential breach, which they responded to immediately and gave us advice and best practice guidance. It’s one of the few renewals I have no problem signing off when it arrives!
They provide high-quality advice, excellent IT support, and fast service.
CloudTech24’s speedy response to questions is impressive.
Great team, fast support A+
We’ve been really impressed with CloudTech24 and the support they’ve provided to our business. They took over the management of our Microsoft 365 provisioning, backups, security, and 24-hour IT support, making the whole process seamless and straightforward.
Their team has been professional, responsive, and knowledgeable, giving us peace of mind that our systems and data are being properly looked after. Having reliable 24-hour IT support available has also made a big difference to our day-to-day operations.
We would definitely recommend CloudTech24 to any business looking for a dependable IT partner.
Fantastic team always sort out our problems fast
Great service from these guys. Very responsive, helpful, knowledgable and technically competent – we get excellent IT support from them.
Received detailed information and feedback that was clearly explained in a timely manner.
What a great team! I can’t recommend them highly enough.
Very helpful and resolved my issues quickly. Many thanks
Very helpful team, provided quick responses and services, highly recommend!
Great Team and services!
CloudTech24 have regularly provided outstanding support. The team are always responsive, polite, helpful and a pleasure to work with. A big thanks to all the team.
I work directly with CloudTech24 as a vendor of theirs, CloudTech24 are a very mature and forward thinking MSP. Their processes are carefully mapped out and diligently analysed – they carefully leverage AI and automation to assist with their day-to-day offerings with the customer as the forefront of their decision making.
Quick support by Ralph. Smooth service amidst difficult technicalities
I had full confidence when first dealing with the team at CloudTech24 as their communication from start to finish was exceptional and made me feel at ease. When IT is an essential part of business, it can be stressful when things go wrong but with CloudTech24 they have regularly exceeded my expectations.
Swift response and resolution to any issues. The Service Desk team are always proactive and helpful.
I had a fantastic experience when dealing with CloudTech24. Their team are quick, knowledgeable and friendly and they solved my issue very promptly.
We’ve partnered with CloudTech for many years now, and the team are always super friendly and are experts at what they do.
We’ve partnered with CloudTech24 for several years, and they always go above and beyond for their clients. They are a pleasure to work with, and we would 100% recommend them to anyone looking for IT support!
We’ve had the pleasure of partnering with CloudTech24 for several years, and it’s a relationship we genuinely value. They’re a fantastic team, always going the extra mile for their clients and bringing real care to everything they do. Great people, great attitude, and a joy to work alongside.
Very speedy response team
CloudTech24 always delivers on time.
We recently made the transition from an in-house IT setup to working with CloudTech24 as our first ever outsourced IT provider and we couldn’t be happier with the decision. From the very start, their professionalism, expertise and attention to detail have been outstanding.
Their knowledge of Microsoft 365 is second to none, but what really stands out is that their skills and support stretch far beyond that. They’ve guided us smoothly through the transition, provided clear advice at every stage and are always on hand when we need them.
It’s a huge reassurance knowing that as a client we can rely on them not just to fix issues, but to proactively keep our systems running at their best. They’ve genuinely raised the bar for what IT support should look like and we’d highly recommend them to any business looking for a reliable, knowledgeable and supportive partner.
Extremely quick and efficient response
The team have been great! Very easy to work with and keep things as simple as possible for me. Thanks again 🙏🏼
Working with CloudTech24 has been a genuinely smooth and valuable experience from start to finish. The onboarding process was structured and efficient, with the team taking time to fully understand our setup, risks, and goals before implementing any solutions.
Day-to-day, their support has been consistently reliable. Issues are handled quickly, often before they become real problems, and there’s a clear proactive approach rather than just reactive fixes.
Their cybersecurity expertise has also added a strong layer of confidence, we know our systems, data, and users are properly protected.
What stands out most is the level of service. Communication is clear, response times are fast, and nothing feels like too much trouble. They operate more like an extension of our team than an external provider, which makes a big difference.
Overall, it’s taken a lot of stress away from managing IT internally and allowed us to focus on growing the business, knowing everything behind the scenes is in safe hands.
Quick response
Excellent team to work with. Customers are really at the core of what they do!
Understood the pain point, fixed it, job done!
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CloudTech24 manage our ICT equipment end-to-end, from sourcing and configuring laptops and devices to installing software, security tools and updates before issuing equipment to staff. New starters receive devices ready to use from day one, making onboarding smooth and efficient.
Their remote support is excellent, allowing issues to be resolved quickly with minimal disruption. The CloudTech24 team are responsive, knowledgeable and communicate clearly when supporting staff.
They also provide valuable business continuity support through spare laptops and rapid replacement arrangements, helping minimise downtime when issues arise.
CloudTech24 has also been instrumental in strengthening our cyber security, particularly through our Cyber Essentials and Cyber Essentials Plus journey. Their guidance, expertise and proactive approach have been invaluable.
Day-to-day support is consistently strong. They respond promptly to tickets, assist with troubleshooting, proactively flag suspicious emails and potential phishing attempts, and help us maintain a secure IT environment.
The account management is excellent. Our account manager understands our organisation, is responsive to our needs and acts as a trusted adviser rather than simply a supplier.
What stands out most is that CloudTech24 feels like an extension of our team. They are proactive, reliable and genuinely invested in helping us improve our IT infrastructure, security and ways of working.
Overall, we’ve been extremely happy with CloudTech24 and would have no hesitation in recommending them. Having worked in finance and operations for over 20 years and worked with a number of IT support providers during my career, I would say CloudTech24 has been the best IT partner I’ve worked with.