Managed Backup Services
The most effective backup service isn’t the one that stores the most data – it’s the solution that can reliably restore your business when disaster strikes.
Protect your business from data loss with managed backup services from the IT and cybersecurity experts at CloudTech24:
- Microsoft 365 backup
- Google Workspace backup
- Dropbox backup
- Server backup
The business impact of inadequate backups
Without a reliable backup and recovery solution, organisations can face:
- Costly downtime and lost productivity
- Permanent loss of business-critical data
- Compliance and regulatory risks
- Damage to customer trust and reputation
- Significant disruption following a cyberattack or system failure
Five key priorities for action
- Back up all critical business data – including Microsoft 365, Google Workspace, servers and cloud applications.
- Keep backup data separate and secure – independent storage helps ensure data remains protected if production systems are compromised.
- Use immutable backups where possible – they cannot be altered or deleted by ransomware or malicious activity.
- Test recovery regularly – successful backups mean little if data can’t be restored when needed.
- Have a documented recovery plan – clear objectives and responsibilities reduce confusion during an incident.
Why choose CloudTech24 to back up your data?
Losing critical business data can cause major disruption and lead to compliance issues. With CloudTech24’s managed backup service, you can stay focused on running your business while we take full responsibility for keeping your data protected. Our expert team ensures every backup runs reliably, is fully verified for completeness, and tested to confirm it can be restored when needed. We don’t just make a copy of your business data in our secured backup platform; we make sure it’s recoverable. Whether you need a granular file recovery or a full system restore, our specialists are ready to get you back up and running quickly and securely.
CloudTech24 continuously monitors backup performance, data integrity, and storage capacity to keep your systems protected and compliant at all times. As your data grows, our scalable backup solutions adapt seamlessly to maintain full coverage and reliability.
24/7/365 data recovery
We’re here 24/7/365. In fact, we’re one of a few data backup service providers in London that are available round-the-clock. So, if the worst happens and your system fails, you can rely on CloudTech24 to get your business back on track.
Experts in cybersecurity
You’re in safe hands with our cybersecurity specialists. With years of experience in the industry, they’re the best people to protect your data from malicious attacks. When it comes to compliance and cybersecurity, we know what’s what.
Cost-effective data storage
Based on our relationships with third-party providers, you’re guaranteed the best prices on data storage and backup, whether it’s Microsoft Office 365 backup or Google Workspace backup. We’re experienced in resource utilisation, so we know what to archive and when to free up space without risking your data.
Storage that scales with you
As your business grows, our cloud storage solutions grow with you. One of the cloud’s greatest assets is its ability to scale up and down, so you only pay for what you use. And unlike physical hardware, cloud storage is largely maintenance-free.
Data backup and the law
Data backup isn’t just a best practice; it underpins both regulatory compliance and recognised security standards. In the UK, the Information Commissioner’s Office (ICO) expects organisations to keep personal data secure and available, which includes protecting it against loss or damage through appropriate technical and organisational measures, such as regular backups.
In addition, while Cyber Essentials does not list backup as one of its five core technical controls, its guidance strongly recommends robust, tested backup processes to support recovery and resilience. Implementing a reliable backup solution helps you align with ICO expectations, follow Cyber Essentials recommendations, and reduce the risk of business‑critical data loss.
The importance of data backup
Failing to back up your data regularly puts your business at serious risk. Data loss happens for many reasons, from human error to hardware failure and malicious cyber-attacks. A managed cloud backup service safeguards your business by automating backups, optimizing storage, and ensuring fast, reliable data recovery when you require it.
Protect your business with CloudTech24’s Managed Backup Services, part of our fully integrated IT management solution. Whether your data is hosted on‑premises or in the cloud, we securely back it up across multiple locations to ensure it’s safe, accessible, and always available when you need it.
24/7 IT support and data backup
CloudTech24 is an IT solutions provider based in Surrey, London and Dubai. We take a proactive approach to prevent data loss and system outages. Our remote support ensures a swift recovery in emergencies, minimising downtime and financial impact. We provide a holistic IT service that includes:
- Data backup and disaster recovery (including Microsoft Office 365 backup, Google Workspace backup and Dropbox backup solutions)
- Network support and configuration backup
- Server support and backup
- IT support services and project management
- IT relocation
Our numbers speak for themselves; we have over 250 customers in over ten countries worldwide and 96% retention of clients year on year. The average time it takes our IT specialists to resolve an issue is less than 68 minutes and on average our technical support engineers answer the phone in just 15 seconds and are available 24/7/365.
Book a discovery call
Book a time that works for you to talk to our sales team about how a team of global engineers from around the world deliver 24/7 cybersecurity and IT services.
Related services
Your FAQs on managed backup services
This section answers your frequently asked questions on backup data solutions. If you can’t find the answers you’re looking for, our team are on hand to help. Call or send us a message through the website.
What is data backup?
Data backup is the process of creating a copy of digital information to prevent data loss. It safeguards against accidental deletion, hardware failures, or cyber threats, ensuring the availability of business data, files and information required for day-to-day business operations.
Why is backup management important?
Backup management is crucial for data protection. It ensures that the backup process is working. Effective backup strategies maintain data integrity, availability, and business continuity.
What is the difference between cloud backup and physical data backup?
Cloud backup involves storing data on remote servers accessible via the internet, offering increased security, flexibility and scalability. Physical data backup uses on-site devices like external hard drives. Although these solutions are easily accessed onsite, they do not provide an effective backup strategy, due to their limitations if there was a site failure or a natural disaster affecting the physical availability of that location.
How much will it cost to backup my organisation's data?
Data backup costs vary widely, depending on factors like storage size, service provider and features. Prices can range from a few pounds per month for small plans that suit a small business but will increase for larger business or enterprise solutions that have greater data usage. We can offer Google Workspace, Microsoft 365 and Dropbox backup and recovery solutions in the UK, Europe and beyond.
Do you offer data backup as a separate service?
Yes. CloudTech24 offer multiple backup solutions for businesses. If you’re not protecting your data, you’re at risk of losing the vital information you need to operate. Contact us today and we can help you choose the right data backup solution, fully managed and supported by our expert team. Our backup solutions include:
Why do I need a backup solution if my data is stored in Microsoft 365 or Google Workspace?
Cloud platforms provide resilience and retention, but they don’t guarantee recovery from accidental deletion, ransomware, malicious activity, or long-term data loss. A managed backup solution ensures your data can be restored when an incident occurs.
What types of data should be backed up?
Any business-critical data should be protected, including emails, documents, shared files, databases, applications, server data, and cloud platforms such as Microsoft 365 and Google Workspace.
How often should my business back up its data?
The right frequency depends on your business requirements, but there is general consensus that automated daily backups are necessary to ensure critical data can be recovered with minimal disruption.
Where should backup data be stored and for how long?
It is best practice to store your backup data in a secure, independent environment, separate from production systems. This ensures data remains available even if primary systems are compromised.
Retention requirements will vary depending on your specific needs as well as any compliance and/or legal requirements. Many organisations choose long-term retention policies to support audits, investigations, and recovery.
How can backups help protect against ransomware?
Secure backups provide a clean copy of your data that can be restored following an attack. Using independent, immutable backup storage helps prevent cyber criminals from encrypting or deleting your recovery data.
Trusted by over 250 companies globally
More than 250 companies trust us to manage their IT and cybersecurity. We’re known for our rapid response and friendly service. Not tech savvy? No problem; we explain what we’re doing in plain English, so you know what to expect and have clear timelines. You’ll always receive a warm welcome from our team.
What our clients say about us
I work directly with CloudTech24 as a vendor of theirs, CloudTech24 are a very mature and forward thinking MSP. Their processes are carefully mapped out and diligently analysed – they carefully leverage AI and automation to assist with their day-to-day offerings with the customer as the forefront of their decision making.
I had full confidence when first dealing with the team at CloudTech24 as their communication from start to finish was exceptional and made me feel at ease. When IT is an essential part of business, it can be stressful when things go wrong but with CloudTech24 they have regularly exceeded my expectations.
Swift response and resolution to any issues. The Service Desk team are always proactive and helpful.
I had a fantastic experience when dealing with CloudTech24. Their team are quick, knowledgeable and friendly and they solved my issue very promptly.
We’ve partnered with CloudTech for many years now, and the team are always super friendly and are experts at what they do.
We’ve partnered with CloudTech24 for several years, and they always go above and beyond for their clients. They are a pleasure to work with, and we would 100% recommend them to anyone looking for IT support!
We’ve had the pleasure of partnering with CloudTech24 for several years, and it’s a relationship we genuinely value. They’re a fantastic team, always going the extra mile for their clients and bringing real care to everything they do. Great people, great attitude, and a joy to work alongside.
The team have been great! Very easy to work with and keep things as simple as possible for me. Thanks again 🙏🏼
Working with CloudTech24 has been a genuinely smooth and valuable experience from start to finish. The onboarding process was structured and efficient, with the team taking time to fully understand our setup, risks, and goals before implementing any solutions.
Day-to-day, their support has been consistently reliable. Issues are handled quickly, often before they become real problems, and there’s a clear proactive approach rather than just reactive fixes.
Their cybersecurity expertise has also added a strong layer of confidence, we know our systems, data, and users are properly protected.
What stands out most is the level of service. Communication is clear, response times are fast, and nothing feels like too much trouble. They operate more like an extension of our team than an external provider, which makes a big difference.
Overall, it’s taken a lot of stress away from managing IT internally and allowed us to focus on growing the business, knowing everything behind the scenes is in safe hands.
Long Term Customer of Cloudtech24 – since November 2019.
Always answer the questions, they are always happy to bounce ideas off.
Seem to be very knowledgeable and on top of their game.
Responsive and friendly team
CloudTech24 have been a huge support to Positively Adam, providing reliable IT and cybersecurity services here in London.
From day one, their approach has been proactive rather than reactive. Their 24/7 support gives real peace of mind, issues are handled quickly, communication is clear, and nothing feels left hanging. It’s reassuring to know our systems are constantly monitored and protected.
They’ve strengthened our Microsoft 365 setup, tightened our security, and made our overall IT infrastructure far more streamlined and resilient. Most importantly, they explain everything in straightforward terms, which makes decision-making easy and stress-free.
If you’re looking for an IT partner that genuinely adds value and helps your business run smoothly, I highly recommend CloudTech24.
We’ve been working with CloudTech24 for our IT support and cybersecurity in London, and the service has been outstanding.
Their 24/7 support genuinely makes a difference. Any issues are picked up quickly, resolved efficiently, and communicated clearly, no chasing, no confusion. You can tell they proactively monitor systems rather than just reacting when something breaks.
What really stands out is their professionalism and technical expertise. From Microsoft 365 support to strengthening our overall cybersecurity posture, everything feels structured, secure, and well-managed. They explain technical matters in plain English, which is invaluable for non-technical teams.
If you’re a London-based business looking for reliable, proactive IT support that actually feels like a partnership rather than a helpdesk, I wouldn’t hesitate to recommend CloudTech24.
CT24 have regularly provided outstanding support. The team are always responsive, polite, helpful and a pleasure to work with. A big thanks to all the team!
great job and helped me out.
Setting up a new business can be daunting but the team at CT24 assisted me with all the tech set up. Their response time in amazing, they were calm and patient with my million questions. I cannot recommend them more highly.
I can’t say enough nice things about CloudTech24 IT support. For the past year of working with them, they have always responded professionally and quickly. A little shoutout to Ethan who helped me resolve an issue today. He stayed on the call with me until the issue was resolved. When things aren’t working… you want an IT company that can resolve issues quickly, highly recommend them. I’m located in Denver, CO.
Excellent service.
This service works well.
Quick response to resolve my issue, thank you!
Great service. Ethan is very helpful
Fast
Best IT support!
I’ll definitely use this again.
Always great service. Speedy, patient and helpful
Long term customer of Cloudtech24 – today was particularly useful as there is no one as nerdy as me in our company, and it was good just to bounce the problem off the team. I eventually found the answer myself – sort of ‘once you have excluded everything that should be causing it, you’re left with what it couldn’t be’. And it was!
Helpful & cheerful as always thank you Yassi
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