Managed Firewall Service
Firewalls are the first line of defence against cyber-attacks.
CloudTech24 deliver proactive firewall management, continuous monitoring, and advanced threat blocking with our next-generation firewall solutions.
Full visibility round-the-clock
The biggest challenge with firewalls is effective management. Misconfigured or poorly monitored firewalls leave businesses exposed to cyber-attacks, data breaches, and downtime.
CloudTech24’s managed firewall service solves this problem with expert, 24/7/365 management, monitoring and updating. Our cloud-based platform allows us to remotely manage firewalls (regardless of their geographic location), ensuring our team have full visibility and control of your network security.
We ensure your firewalls remain properly configured, up to date, and aligned with your security requirements. By outsourcing your firewall management to CloudTech24, you can rest assured that your network will be continuously monitored, and remain secure and compliant, with no additional workload for your internal team.
Benefits of a managed firewall service
Our managed firewall service provides more than just defence, it delivers compliance, continuous protection and peace of mind. Some of the key features include:
24/7/365 firewall management
Your firewall is fully managed by the CloudTech24 operations team, ensuring round the clock protection.
Proactive threat prevention
Advanced intrusion detection and prevention stops network-based threats before they can impact your business.
Web filtering and application control
Our service safeguards your web browsing and internet access while blocking malicious or inappropriate content.
Tailored configurations
Rules can be customised to match your infrastructure, risk profile, and business requirements.
Real-time threat intelligence
CloudTech24 keep abreast of the latest vulnerabilities, malware, threats and attack techniques.
Next-Generation Firewalls (NGFWs)
Application-aware firewalls with deep packet inspection for enhanced security.
Intrusion Detection and Prevention (IDS/IPS)
We monitor and respond to suspicious activity at both network and application level.
DDoS protection
Mitigate distributed denial-of-service (DDoS) attacks to ensure business continuity.
Book a discovery call
Book a time that works for you to talk to our sales team about how a team of global engineers from around the world deliver 24/7 cybersecurity and IT services.
Frequently asked questions about our managed firewall service
Take a look at the questions we most commonly receive about CloudTech24’s managed firewall service. If you have any further queries, please do contact us.
What is the difference between managed and unmanaged firewalls?
A managed firewall is monitored, maintained and updated by security experts, ensuring your business is protected.
An unmanaged firewall will provide a level of protection, however, it will not be updated or monitored, meaning threats and malicious activity may go unnoticed and not be responded to in real-time.
Do I need a managed firewall service?
If your organisation values proactive threat detection, compliance, and round-the-clock security, a 24/7/365 managed firewall service is highly recommended.
What are the main benefits of a managed firewall service?
Key benefits of CloudTech24’s managed firewall service include:
- 24/7/365 monitoring by our in-house team of specialists
- Better protection and lower risk of unauthorised access
- Quick detection of cyber threats and fast response times to issues
- Helps you meet compliance requirements
- Frees up internal resources
- Better business continuity.
What is the strongest type of firewall?
Next-Generation Firewalls (NGFWs) are widely recognised as the most advanced firewalls, combining intrusion prevention, application awareness, and deep packet inspection.
What is a Web Application Firewall (WAF)?
A WAF protects hosted web applications at layer 7, preventing attacks such as SQL injection and cross-site scripting.
Trusted by over 250 companies globally
More than 250 companies trust us to manage their IT and cybersecurity. We’re known for our rapid response and friendly service. Not tech savvy? No problem; we explain what we’re doing in plain English, so you know what to expect and have clear timelines. You’ll always receive a warm welcome from our team.
What our clients say about us
CloudTech24 were more expensive than my previous provide but quickly identified security issues with our setup, since transitioning to them we are assured of the capabilities of the team and the protection they offer, to allow us to concentrate on running the business
We recently had an issue with a potential breach, which they responded to immediately and gave us advice and best practice guidance. It’s one of the few renewals I have no problem signing off when it arrives!
They provide high-quality advice, excellent IT support, and fast service.
CloudTech24’s speedy response to questions is impressive.
Great team, fast support A+
We’ve been really impressed with CloudTech24 and the support they’ve provided to our business. They took over the management of our Microsoft 365 provisioning, backups, security, and 24-hour IT support, making the whole process seamless and straightforward.
Their team has been professional, responsive, and knowledgeable, giving us peace of mind that our systems and data are being properly looked after. Having reliable 24-hour IT support available has also made a big difference to our day-to-day operations.
We would definitely recommend CloudTech24 to any business looking for a dependable IT partner.
Fantastic team always sort out our problems fast
Great service from these guys. Very responsive, helpful, knowledgable and technically competent – we get excellent IT support from them.
Received detailed information and feedback that was clearly explained in a timely manner.
What a great team! I can’t recommend them highly enough.
Very helpful and resolved my issues quickly. Many thanks
Very helpful team, provided quick responses and services, highly recommend!
Great Team and services!
CloudTech24 have regularly provided outstanding support. The team are always responsive, polite, helpful and a pleasure to work with. A big thanks to all the team.
I work directly with CloudTech24 as a vendor of theirs, CloudTech24 are a very mature and forward thinking MSP. Their processes are carefully mapped out and diligently analysed – they carefully leverage AI and automation to assist with their day-to-day offerings with the customer as the forefront of their decision making.
Quick support by Ralph. Smooth service amidst difficult technicalities
I had full confidence when first dealing with the team at CloudTech24 as their communication from start to finish was exceptional and made me feel at ease. When IT is an essential part of business, it can be stressful when things go wrong but with CloudTech24 they have regularly exceeded my expectations.
Swift response and resolution to any issues. The Service Desk team are always proactive and helpful.
I had a fantastic experience when dealing with CloudTech24. Their team are quick, knowledgeable and friendly and they solved my issue very promptly.
We’ve partnered with CloudTech for many years now, and the team are always super friendly and are experts at what they do.
We’ve partnered with CloudTech24 for several years, and they always go above and beyond for their clients. They are a pleasure to work with, and we would 100% recommend them to anyone looking for IT support!
We’ve had the pleasure of partnering with CloudTech24 for several years, and it’s a relationship we genuinely value. They’re a fantastic team, always going the extra mile for their clients and bringing real care to everything they do. Great people, great attitude, and a joy to work alongside.
Very speedy response team
CloudTech24 always delivers on time.
We recently made the transition from an in-house IT setup to working with CloudTech24 as our first ever outsourced IT provider and we couldn’t be happier with the decision. From the very start, their professionalism, expertise and attention to detail have been outstanding.
Their knowledge of Microsoft 365 is second to none, but what really stands out is that their skills and support stretch far beyond that. They’ve guided us smoothly through the transition, provided clear advice at every stage and are always on hand when we need them.
It’s a huge reassurance knowing that as a client we can rely on them not just to fix issues, but to proactively keep our systems running at their best. They’ve genuinely raised the bar for what IT support should look like and we’d highly recommend them to any business looking for a reliable, knowledgeable and supportive partner.
Extremely quick and efficient response
The team have been great! Very easy to work with and keep things as simple as possible for me. Thanks again 🙏🏼
Working with CloudTech24 has been a genuinely smooth and valuable experience from start to finish. The onboarding process was structured and efficient, with the team taking time to fully understand our setup, risks, and goals before implementing any solutions.
Day-to-day, their support has been consistently reliable. Issues are handled quickly, often before they become real problems, and there’s a clear proactive approach rather than just reactive fixes.
Their cybersecurity expertise has also added a strong layer of confidence, we know our systems, data, and users are properly protected.
What stands out most is the level of service. Communication is clear, response times are fast, and nothing feels like too much trouble. They operate more like an extension of our team than an external provider, which makes a big difference.
Overall, it’s taken a lot of stress away from managing IT internally and allowed us to focus on growing the business, knowing everything behind the scenes is in safe hands.
Quick response
Excellent team to work with. Customers are really at the core of what they do!
Understood the pain point, fixed it, job done!
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CloudTech24 manage our ICT equipment end-to-end, from sourcing and configuring laptops and devices to installing software, security tools and updates before issuing equipment to staff. New starters receive devices ready to use from day one, making onboarding smooth and efficient.
Their remote support is excellent, allowing issues to be resolved quickly with minimal disruption. The CloudTech24 team are responsive, knowledgeable and communicate clearly when supporting staff.
They also provide valuable business continuity support through spare laptops and rapid replacement arrangements, helping minimise downtime when issues arise.
CloudTech24 has also been instrumental in strengthening our cyber security, particularly through our Cyber Essentials and Cyber Essentials Plus journey. Their guidance, expertise and proactive approach have been invaluable.
Day-to-day support is consistently strong. They respond promptly to tickets, assist with troubleshooting, proactively flag suspicious emails and potential phishing attempts, and help us maintain a secure IT environment.
The account management is excellent. Our account manager understands our organisation, is responsive to our needs and acts as a trusted adviser rather than simply a supplier.
What stands out most is that CloudTech24 feels like an extension of our team. They are proactive, reliable and genuinely invested in helping us improve our IT infrastructure, security and ways of working.
Overall, we’ve been extremely happy with CloudTech24 and would have no hesitation in recommending them. Having worked in finance and operations for over 20 years and worked with a number of IT support providers during my career, I would say CloudTech24 has been the best IT partner I’ve worked with.