Vulnerability Management Service (VMS)
Stay protected with continuous vulnerability management that goes beyond one-off scans. Cloudtech24 monitors your systems around the clock, identifying weaknesses, prioritising risks, and guiding effective remediation. With expert SOC support, automated scanning, and clear reporting, you gain stronger security, reduced exposure, and a proactive approach to managing threats.
Threat and vulnerability management with CloudTech24
CloudTech24 provides comprehensive vulnerability management services that encompass:
- Internal vulnerability scanning
- External vulnerability monitoring and agent-based scanning of remote and cloud devices as a service to UK and global businesses of all sizes.
Our customers benefit from support that includes
- Rapid response times
- 24/7/365 monitoring
- Specialist dedicated SOC
What is vulnerability management?
Our Vulnerability Management Service (VMS) leverages our security analysts expertise with leading vulnerability databases to identify configuration vulnerabilities. This is a continuous process of identifying risks, evaluating potential impact, and mitigating weaknesses across a variety of systems and networks.
Vulnerability management incorporates the following:
- Enhanced Security
- Operational Efficiencies
- Automated Scanning
- Cloud-based solutions
- Insightful reports
- Integrated patch remediation
Why do I need a vulnerability management program?
Standard vulnerability scans and penetration tests provide only a ‘point in time’ assessment, leaving your business exposed to potential threats.
Without ongoing vulnerability management, these risks can remain undetected for extended periods.
Common issues include configuration weaknesses, gaps in software patching procedures, and the use of End of Life (EoL) software.
Why choose CloudTech24 for vulnerability management?
Our clients choose us based on the outcomes and success we achieve for them, including:
- Structured VMS Program: A comprehensive framework is established that effectively identifies, prioritises, and manages risks.
- Reduced Risk: Vulnerabilities are remediated, resulting in a lower threat to your business and strengthening overall cyber risk management.
- Improved Security Posture: Expertise in operating systems, applications, and hardware minimises the attack surface and prevents future vulnerabilities.
- Proactive Protection: Continuous monitoring and prioritisation of vulnerabilities ensure you stay ahead of emerging threats.
- Patch Management Validation: Ongoing visibility into the effectiveness of your patching program is maintained.
- Monthly VMS Reporting: Complete reporting of VMS output is provided.
Combined technical expertise and a real-world understanding of business risks put us in the best position to help you safeguard your systems and data.
Our 10 vulnerability management focus areas
Effective vulnerability management improves your security posture, ensures compliance with industry standards, and, above all, helps you make informed decisions. Our vulnerability management services provide clear, intelligence-led reports that transform technical findings into actionable insights.
Our reports provide full visibility across your IT environment, highlighting where risks exist, how likely they are to be exploited, and what actions will have the greatest impact in reducing your attack surface.
By combining vulnerability data, exploitability analysis, asset intelligence, and threat intelligence, we help organisations move from reactive scanning to proactive risk management.
Below are some of the key areas covered within our VMS reporting:
1. Vulnerability Overview:
Identifying the most vulnerable hosts, applications, or operating systems supports effective remediation efforts.
2. Risk Prioritisation:
We employ an exploit rating system to assess the likelihood that threat actors will target specific vulnerabilities, alongside the Common Vulnerability Scoring System (CVSS), to categorise and prioritise issues for remediation.
3. Addressing Critical Vulnerabilities:
Our reports stress the importance of remediating critical vulnerabilities based on overall risk, rather than relying solely on CVSS scores.
4. Vulnerability Trends:
We track vulnerability counts over time in our reports, highlighting trends that indicate whether overall vulnerability risk is rising or falling.
5. Managing Endpoint Exposure:
Visualising vulnerability distributions helps us identify the most at-risk hosts, guiding targeted actions to reduce risk.
6. Detection of Vulnerable Products:
By identifying the products most susceptible to vulnerabilities, we help focus attention on software that may fall outside standard patch management policies and require urgent action.
7. Unsupported Software:
Highlighting unsupported software provides visibility into programs that are challenging to update due to dependencies or other constraints and also supports compliance initiatives.
8. Threat Intelligence Integration:
We incorporate threat intelligence to determine which threat actors are likely to exploit certain vulnerabilities, reducing risks specific to your industry.
9. Remediation Reporting:
We present remediation activities completed over the past 30 days to promote transparency and demonstrate the effectiveness of our services.
10. Maintaining Accurate Asset Inventories:
To ensure asset inventories remain current and precise, we provide detailed reporting on all detected hosts, broken down by operating system type.
Talk to us now
CloudTech24 provide comprehensive Vulnerability Management services that encircle; internal vulnerability scanning, external vulnerability monitoring and agent-oriented scanning of remote and cloud devices as a service for London, UK and global businesses.
Our customers benefit from support that includes:
- Rapid response times
- 24/7/365 monitoring
- Specialist dedicated SOC
Book a discovery call
Book a time that works for you to talk to our sales team about how a team of global engineers from around the world deliver 24/7 cybersecurity and IT services.
Frequently asked questions about vulnerability management services
We’ve added our most frequently asked questions on our vulnerability management services below. If you would prefer to speak to someone then give us a call and speak to one of our team in our global SOC.
What is vulnerability management service?
Vulnerability Management is a structured program to identify and manage security vulnerabilities – this extends from a singular vulnerability scan as this includes ongoing management of the solution and consultative input into areas of focus.
What is vulnerability management process?
Vulnerability management is the process of identifying, evaluating, treating, and reporting on security vulnerabilities in systems and the software that runs on them. This, implemented alongside with other security tactics, is vital for organisations to prioritise possible threats and minimise their ‘attack surface.’
Why do we need vulnerability management?
Vulnerability management is key to validate security patching and secure configurations on a regular basis and in a structured process. It should be part of all business security programs and is required as part of regulatory and legal compliance or contractual security requirements; this is due to the effectiveness of system hardening and reducing the attack surface of a business.
How do I start a vulnerability management programme?
Speak to CloudTech24 to see how we can provide visibility of your businesses vulnerabilities and simplify the process of standing up a comprehensive Vulnerability Management as a Service Solution.
What are vulnerability management tools?
Vulnerability tools are designed to proactively look for weaknesses by scanning and identifying vulnerabilities in the network. They can also provide remediation suggestions to mitigate against the potential for future corporate security breaches. This means that companies can stay ahead of hackers. CloudTech24 vulnerability management service is powered by a variety of industry leading vulnerability management tools for our assurance testing – we can also leverage your pre existing tools to perform the vulnerability management service.
How much does your VMS subscription cost?
Our VMS service costs depend on a couple of factors such as scope and size of organisation.Speak to our security analysts today so we can understand your requirements and provide you with a service proposal detailing vulnerability management costs.
What tooling is used for your vulnerability management services?
CloudTech24 leverage a lot of different vendor tooling for our vulnerability assessments although our VMS services are performed using the platform that provides deep visibility of Internal/External devices from our cloud and LAN scanners in addition to cloud agent scanners that provide deep visibility of endpoints both inside and outside the network perimeter.
Trusted by over 250 companies globally
More than 250 companies trust us to manage their IT and cybersecurity. We’re known for our rapid response and friendly service. Not tech savvy? No problem; we explain what we’re doing in plain English, so you know what to expect and have clear timelines. You’ll always receive a warm welcome from our team.
What our clients say about us
I work directly with CloudTech24 as a vendor of theirs, CloudTech24 are a very mature and forward thinking MSP. Their processes are carefully mapped out and diligently analysed – they carefully leverage AI and automation to assist with their day-to-day offerings with the customer as the forefront of their decision making.
I had full confidence when first dealing with the team at CloudTech24 as their communication from start to finish was exceptional and made me feel at ease. When IT is an essential part of business, it can be stressful when things go wrong but with CloudTech24 they have regularly exceeded my expectations.
Swift response and resolution to any issues. The Service Desk team are always proactive and helpful.
I had a fantastic experience when dealing with CloudTech24. Their team are quick, knowledgeable and friendly and they solved my issue very promptly.
We’ve partnered with CloudTech for many years now, and the team are always super friendly and are experts at what they do.
We’ve partnered with CloudTech24 for several years, and they always go above and beyond for their clients. They are a pleasure to work with, and we would 100% recommend them to anyone looking for IT support!
We’ve had the pleasure of partnering with CloudTech24 for several years, and it’s a relationship we genuinely value. They’re a fantastic team, always going the extra mile for their clients and bringing real care to everything they do. Great people, great attitude, and a joy to work alongside.
The team have been great! Very easy to work with and keep things as simple as possible for me. Thanks again 🙏🏼
Working with CloudTech24 has been a genuinely smooth and valuable experience from start to finish. The onboarding process was structured and efficient, with the team taking time to fully understand our setup, risks, and goals before implementing any solutions.
Day-to-day, their support has been consistently reliable. Issues are handled quickly, often before they become real problems, and there’s a clear proactive approach rather than just reactive fixes.
Their cybersecurity expertise has also added a strong layer of confidence, we know our systems, data, and users are properly protected.
What stands out most is the level of service. Communication is clear, response times are fast, and nothing feels like too much trouble. They operate more like an extension of our team than an external provider, which makes a big difference.
Overall, it’s taken a lot of stress away from managing IT internally and allowed us to focus on growing the business, knowing everything behind the scenes is in safe hands.
Long Term Customer of Cloudtech24 – since November 2019.
Always answer the questions, they are always happy to bounce ideas off.
Seem to be very knowledgeable and on top of their game.
Responsive and friendly team
CloudTech24 have been a huge support to Positively Adam, providing reliable IT and cybersecurity services here in London.
From day one, their approach has been proactive rather than reactive. Their 24/7 support gives real peace of mind, issues are handled quickly, communication is clear, and nothing feels left hanging. It’s reassuring to know our systems are constantly monitored and protected.
They’ve strengthened our Microsoft 365 setup, tightened our security, and made our overall IT infrastructure far more streamlined and resilient. Most importantly, they explain everything in straightforward terms, which makes decision-making easy and stress-free.
If you’re looking for an IT partner that genuinely adds value and helps your business run smoothly, I highly recommend CloudTech24.
We’ve been working with CloudTech24 for our IT support and cybersecurity in London, and the service has been outstanding.
Their 24/7 support genuinely makes a difference. Any issues are picked up quickly, resolved efficiently, and communicated clearly, no chasing, no confusion. You can tell they proactively monitor systems rather than just reacting when something breaks.
What really stands out is their professionalism and technical expertise. From Microsoft 365 support to strengthening our overall cybersecurity posture, everything feels structured, secure, and well-managed. They explain technical matters in plain English, which is invaluable for non-technical teams.
If you’re a London-based business looking for reliable, proactive IT support that actually feels like a partnership rather than a helpdesk, I wouldn’t hesitate to recommend CloudTech24.
CT24 have regularly provided outstanding support. The team are always responsive, polite, helpful and a pleasure to work with. A big thanks to all the team!
great job and helped me out.
Setting up a new business can be daunting but the team at CT24 assisted me with all the tech set up. Their response time in amazing, they were calm and patient with my million questions. I cannot recommend them more highly.
I can’t say enough nice things about CloudTech24 IT support. For the past year of working with them, they have always responded professionally and quickly. A little shoutout to Ethan who helped me resolve an issue today. He stayed on the call with me until the issue was resolved. When things aren’t working… you want an IT company that can resolve issues quickly, highly recommend them. I’m located in Denver, CO.
Excellent service.
This service works well.
Quick response to resolve my issue, thank you!
Great service. Ethan is very helpful
Fast
Best IT support!
I’ll definitely use this again.
Always great service. Speedy, patient and helpful
Long term customer of Cloudtech24 – today was particularly useful as there is no one as nerdy as me in our company, and it was good just to bounce the problem off the team. I eventually found the answer myself – sort of ‘once you have excluded everything that should be causing it, you’re left with what it couldn’t be’. And it was!
Helpful & cheerful as always thank you Yassi
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