Managed Endpoint Security
Our managed endpoint security services provide comprehensive protection for all your business devices. We monitor and manage your endpoints 24/7 to ensure your business stays secure and fully operational at all times.
How CloudTech24 provides endpoint security
Unmanaged business devices are one of the biggest cybersecurity risks. Our specialist team protects your business with continuous 24/7/365 monitoring, proactive endpoint management, antivirus protection, patch management, and software and hardware inventory management.
Our experts actively monitor your devices around the clock, ensuring that all software is up to date, endpoints are hardened against attacks, and security configurations are optimised. By defending against cyber threats while tracking performance and security alerts, we keep your systems secure, efficient, and fully operational at all times
Features of our managed endpoint protection services
To effectively manage our clients’ endpoints, we implement a comprehensive, layered approach that provides endpoint visibility, alerting, and protection at every level. Each layer addresses different aspects of endpoint security to ensure business continuity. The key components of this service include:
Proactive monitoring
Continuous monitoring of over 275 system and application services to proactively identify issues before they happen.
Performance
Optimisation of endpoint performance to ensure efficient operation without compromising security.
Patch management
Regular updates and patches to software and systems to mitigate vulnerabilities.
Managed antivirus protection
Commercial-grade security software, with scheduled updates and ongoing security monitoring, provides resilient malware protection.
Security alerting
Instant notifications for security incidents, enabling swift response and remediation.
Hardware inventory
Detailed tracking of all hardware assets to maintain visibility and ensure compliance.
Software inventory
Comprehensive management of software applications to identify vulnerabilities and ensure licensing compliance.
Host isolation
Immediate containment of compromised endpoints to prevent the spread of threats within the network.
Next generation antivirus
Our advanced endpoint protection service uses the CrowdStrike next-generation antivirus, providing enhanced threat prevention and response capabilities.
In addition to proactively blocking threats, in the event of a compromise the CloudTech24 team can isolate infected devices from network communications to prevent further compromise and infection of other devices.
Book a discovery call
Book a time that works for you to talk to our sales team about how a team of global engineers from around the world deliver 24/7 cybersecurity and IT services.
Common FAQs about our Managed Endpoint Security
We often receive questions about our Managed Endpoint Security services so we thought we would clear them up with some helpful FAQs. Of course, you are very welcome to speak with a member of our friendly team. We would be more than happy to help.
What is antivirus software?
Antivirus software is specialised software developed to provide protection against the execution of malicious software on a Windows, Apple Mac or Linux operating system.
What is the best antivirus solution for a small business?
The best business antivirus solution is a fully managed platform that is monitored by an in-house or external security team to ensure it is installed on all host and server systems, updated and with centralised alerting in the event of malware detection.
Do Apple Mac devices need antivirus protection?
Yes. Antivirus software is critical software to be installed on all systems to prevent the execution of malicious software. Apple Mac devices are not immune to malicious software and in recent years there is an increase in malware targeting Mac operating systems (OS’s).
What is patch management?
Patch management is the management of software updates, and system security patches. Centralised management of Windows, Mac, Linux and third-party software updates to ensure all platforms are hardened and secured against advanced attacks.
Is free antivirus enough?
Free antivirus provides some basic protection, but it is not suitable for business use. A strategic endpoint security platform should include multiple layers of security protection, such as CloudTech24’s ‘Protected Workstation’ solution.
How do you secure an endpoint?
A strategy for endpoint security can only be achieved through ongoing and centralised monitoring and implementing technology that provides endpoint security visibility and protection on multiple levels.
Is anti-virus 100% effective at preventing malware?
It is not possible to achieve 100% protection against malware and cyber-attacks, so all businesses need to adopt a layered strategy to cybersecurity. CloudTech24 provide comprehensive monitoring and managed endpoint services that provide these layered solutions.
What is a managed threat detection service?
In addition to antivirus, CloudTech24 provide a managed threat detection solution to overlay traditional security controls and actively hunt for malicious footholds on all desktops and servers.
Is CrowdStrike Falcon the best endpoint security product?
CrowdStrike Falcon is one of the most advanced security platforms on the market. It provides excellent endpoint security and works best when utilised as part of a managed detection and response (MDR) program.
Trusted by over 250 companies globally
More than 250 companies trust us to manage their IT and cybersecurity. We’re known for our rapid response and friendly service. Not tech savvy? No problem; we explain what we’re doing in plain English, so you know what to expect and have clear timelines. You’ll always receive a warm welcome from our team.
What our clients say about us
CloudTech24 were more expensive than my previous provide but quickly identified security issues with our setup, since transitioning to them we are assured of the capabilities of the team and the protection they offer, to allow us to concentrate on running the business
We recently had an issue with a potential breach, which they responded to immediately and gave us advice and best practice guidance. It’s one of the few renewals I have no problem signing off when it arrives!
They provide high-quality advice, excellent IT support, and fast service.
CloudTech24’s speedy response to questions is impressive.
Great team, fast support A+
We’ve been really impressed with CloudTech24 and the support they’ve provided to our business. They took over the management of our Microsoft 365 provisioning, backups, security, and 24-hour IT support, making the whole process seamless and straightforward.
Their team has been professional, responsive, and knowledgeable, giving us peace of mind that our systems and data are being properly looked after. Having reliable 24-hour IT support available has also made a big difference to our day-to-day operations.
We would definitely recommend CloudTech24 to any business looking for a dependable IT partner.
Fantastic team always sort out our problems fast
Great service from these guys. Very responsive, helpful, knowledgable and technically competent – we get excellent IT support from them.
Received detailed information and feedback that was clearly explained in a timely manner.
What a great team! I can’t recommend them highly enough.
Very helpful and resolved my issues quickly. Many thanks
Very helpful team, provided quick responses and services, highly recommend!
Great Team and services!
CloudTech24 have regularly provided outstanding support. The team are always responsive, polite, helpful and a pleasure to work with. A big thanks to all the team.
I work directly with CloudTech24 as a vendor of theirs, CloudTech24 are a very mature and forward thinking MSP. Their processes are carefully mapped out and diligently analysed – they carefully leverage AI and automation to assist with their day-to-day offerings with the customer as the forefront of their decision making.
Quick support by Ralph. Smooth service amidst difficult technicalities
I had full confidence when first dealing with the team at CloudTech24 as their communication from start to finish was exceptional and made me feel at ease. When IT is an essential part of business, it can be stressful when things go wrong but with CloudTech24 they have regularly exceeded my expectations.
Swift response and resolution to any issues. The Service Desk team are always proactive and helpful.
I had a fantastic experience when dealing with CloudTech24. Their team are quick, knowledgeable and friendly and they solved my issue very promptly.
We’ve partnered with CloudTech for many years now, and the team are always super friendly and are experts at what they do.
We’ve partnered with CloudTech24 for several years, and they always go above and beyond for their clients. They are a pleasure to work with, and we would 100% recommend them to anyone looking for IT support!
We’ve had the pleasure of partnering with CloudTech24 for several years, and it’s a relationship we genuinely value. They’re a fantastic team, always going the extra mile for their clients and bringing real care to everything they do. Great people, great attitude, and a joy to work alongside.
Very speedy response team
CloudTech24 always delivers on time.
We recently made the transition from an in-house IT setup to working with CloudTech24 as our first ever outsourced IT provider and we couldn’t be happier with the decision. From the very start, their professionalism, expertise and attention to detail have been outstanding.
Their knowledge of Microsoft 365 is second to none, but what really stands out is that their skills and support stretch far beyond that. They’ve guided us smoothly through the transition, provided clear advice at every stage and are always on hand when we need them.
It’s a huge reassurance knowing that as a client we can rely on them not just to fix issues, but to proactively keep our systems running at their best. They’ve genuinely raised the bar for what IT support should look like and we’d highly recommend them to any business looking for a reliable, knowledgeable and supportive partner.
Extremely quick and efficient response
The team have been great! Very easy to work with and keep things as simple as possible for me. Thanks again 🙏🏼
Working with CloudTech24 has been a genuinely smooth and valuable experience from start to finish. The onboarding process was structured and efficient, with the team taking time to fully understand our setup, risks, and goals before implementing any solutions.
Day-to-day, their support has been consistently reliable. Issues are handled quickly, often before they become real problems, and there’s a clear proactive approach rather than just reactive fixes.
Their cybersecurity expertise has also added a strong layer of confidence, we know our systems, data, and users are properly protected.
What stands out most is the level of service. Communication is clear, response times are fast, and nothing feels like too much trouble. They operate more like an extension of our team than an external provider, which makes a big difference.
Overall, it’s taken a lot of stress away from managing IT internally and allowed us to focus on growing the business, knowing everything behind the scenes is in safe hands.
Quick response
Excellent team to work with. Customers are really at the core of what they do!
Understood the pain point, fixed it, job done!
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CloudTech24 manage our ICT equipment end-to-end, from sourcing and configuring laptops and devices to installing software, security tools and updates before issuing equipment to staff. New starters receive devices ready to use from day one, making onboarding smooth and efficient.
Their remote support is excellent, allowing issues to be resolved quickly with minimal disruption. The CloudTech24 team are responsive, knowledgeable and communicate clearly when supporting staff.
They also provide valuable business continuity support through spare laptops and rapid replacement arrangements, helping minimise downtime when issues arise.
CloudTech24 has also been instrumental in strengthening our cyber security, particularly through our Cyber Essentials and Cyber Essentials Plus journey. Their guidance, expertise and proactive approach have been invaluable.
Day-to-day support is consistently strong. They respond promptly to tickets, assist with troubleshooting, proactively flag suspicious emails and potential phishing attempts, and help us maintain a secure IT environment.
The account management is excellent. Our account manager understands our organisation, is responsive to our needs and acts as a trusted adviser rather than simply a supplier.
What stands out most is that CloudTech24 feels like an extension of our team. They are proactive, reliable and genuinely invested in helping us improve our IT infrastructure, security and ways of working.
Overall, we’ve been extremely happy with CloudTech24 and would have no hesitation in recommending them. Having worked in finance and operations for over 20 years and worked with a number of IT support providers during my career, I would say CloudTech24 has been the best IT partner I’ve worked with.