SharePoint Support
Streamlined document management and team collaboration with help from a recognised SharePoint support provider and a UK Microsoft Tier 1 partner.
Microsoft SharePoint for business
Millions of users are already taking advantage of SharePoint’s document management – could you be among the next to sign up? CloudTech24 provides premium SharePoint services for businesses that want help getting the most from this powerful platform.
Our SharePoint consultants in London support businesses of all types and sizes worldwide, from large corporates and start-ups to the charity sector.
We’re committed to helping owners and managers realise the full benefits of Microsoft SharePoint.
What is SharePoint?
Microsoft SharePoint is a versatile platform for securely storing, organising, and sharing company files and data. It can be accessed via a web browser as part of Microsoft’s cloud-based services or through an on-premises server for organisations that prefer to manage their own infrastructure.
Documents created using Microsoft 365 can be saved in Microsoft OneDrive, but we recommend using SharePoint to facilitate dynamic and secure content management and collaboration.
Is Microsoft SharePoint free?
SharePoint isn’t entirely free, although it is included in some Microsoft subscriptions. You can opt to buy SharePoint as a standalone platform (plan 1) or buy it as part of Microsoft 365 business standard.
With each plan, you pay per user. CloudTech24 has strong business links with Microsoft and can help your company acquire the most competitive SharePoint prices.
Microsoft SharePoint’s key benefits
SharePoint for business is used to create sites for document management, information sharing, and collaboration. Here are some of the benefits of using Microsoft SharePoint.
Work on any device, anywhere: Through the platform’s cloud-based structure, your IT operations are no longer confined to the office, and users can work efficiently from any device anywhere.
Improve security posture: SharePoint enhances your overall security posture, protecting sensitive information against unauthorised access and breaches.
Role-based access control: With role-based access control (RBAC), you can fully control who has access and what they can access.
Monitoring and tracking: Monitor files and track when they were accessed and by whom.
Granting permissions: SharePoint’s hierarchical structure allows the site administrator to control user permissions and grant access to documents and information.
Data management: Streamline your data centralisation and management and enhance the safety of your data.
Microsoft SharePoint partners
We are proud to be certified Microsoft partners in the UK. This valuable partnership gives us exclusive insight into SharePoint services and secures favourable licensing rates.
CloudTech24 offers the industry’s best Office 365 SharePoint support, including:
- SharePoint setup
- Configuration
- Management
- Ongoing SharePoint IT support
We’re dedicated to helping you realise the potential of Microsoft SharePoint, whether you’re new to the platform or have been using it for a while. Our clients benefit from full access to the rewards of working with a SharePoint partner, which leads to cost savings and gives them an edge over their competitors.
We’re here to help you achieve maximum productivity and efficiency, and our SharePoint support services ensure you get the most out of this platform.
As Microsoft partners (UK), we are experienced in everything Microsoft-related and can deliver a well-rounded IT support service.
Creating a personalised SharePoint portal
Microsoft SharePoint is customisable, which presents a massive opportunity for businesses. The CloudTech24 team is fully trained and experienced in delivering customisable options so that you can benefit from premium SharePoint services.
This includes creating custom SharePoint portals, which we design in-house to guarantee optimal results. We can build a custom portal for your company based on the information we gather through our IT health check.
We provide a free analysis to every organisation we work alongside, which includes a comprehensive review of your current systems and identification of how SharePoint can be best utilised in your organisation.
The portal we build for you will deliver a business-specific experience, including integrating company resources and customised features and incorporating your branding.
Book a discovery call
Book a time that works for you to talk to our sales team about how a team of global engineers from around the world deliver 24/7 cybersecurity and IT services.
FAQs on Microsoft SharePoint support
We receive lots of questions about our Microsoft SharePoint support services, so let’s answer some of them here. If you’d prefer to speak to someone, our friendly team are always available at the end of the phone.
How much does Microsoft charge for support?
Our SharePoint support services encompasses a range of help. This support involves tasks such as guiding users through the installation and configuration of SharePoint, providing assistance with user queries and the utilisation of features, and customising SharePoint sites to meet specific organisational needs.
What's the difference between OneDrive and SharePoint?
Microsoft’s OneDrive and SharePoint serve distinct purposes in cloud-based collaboration and file management. OneDrive is primarily aimed at individual users, offering a personal space in the cloud to store and synchronise personal files across devices. It emphasises seamless file access, sharing, and real-time collaboration on documents. In contrast, SharePoint is a comprehensive platform for team collaboration and content management.
What is Microsoft SharePoint used for?
Microsoft SharePoint is a content management and collaboration system. Businesses use SharePoint to build internal websites to store, manage, and share information securely. Authorised staff can access this data safely from any device.
What is the difference between Office 365 and SharePoint?
Office 365 includes applications such as Word, Excel, and PowerPoint, alongside other web-based services. SharePoint is a collaboration tool used to store, manage, search, monitor, and work on digital files. It is available as a part of Office 365 and as a stand-alone application.
Is SharePoint similar to Google Drive?
Both SharePoint and Google Drive are cloud-based content management platforms. SharePoint, however, offers additional features. Via SharePoint, users can edit Microsoft Word documents simultaneously and in real time. Sharepoint offers list and workflow capabilities and connects to Microsoft cloud computing functions such as Azure.
Can I control which of my staff have access to specific content?
Sharepoint allows for individual access to documents, pages, and files. It integrates with the security of Active Directory and can control user access levels.
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CloudTech24 were more expensive than my previous provide but quickly identified security issues with our setup, since transitioning to them we are assured of the capabilities of the team and the protection they offer, to allow us to concentrate on running the business
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They provide high-quality advice, excellent IT support, and fast service.
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We’ve been really impressed with CloudTech24 and the support they’ve provided to our business. They took over the management of our Microsoft 365 provisioning, backups, security, and 24-hour IT support, making the whole process seamless and straightforward.
Their team has been professional, responsive, and knowledgeable, giving us peace of mind that our systems and data are being properly looked after. Having reliable 24-hour IT support available has also made a big difference to our day-to-day operations.
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CloudTech24 have regularly provided outstanding support. The team are always responsive, polite, helpful and a pleasure to work with. A big thanks to all the team.
I work directly with CloudTech24 as a vendor of theirs, CloudTech24 are a very mature and forward thinking MSP. Their processes are carefully mapped out and diligently analysed – they carefully leverage AI and automation to assist with their day-to-day offerings with the customer as the forefront of their decision making.
Quick support by Ralph. Smooth service amidst difficult technicalities
I had full confidence when first dealing with the team at CloudTech24 as their communication from start to finish was exceptional and made me feel at ease. When IT is an essential part of business, it can be stressful when things go wrong but with CloudTech24 they have regularly exceeded my expectations.
Swift response and resolution to any issues. The Service Desk team are always proactive and helpful.
I had a fantastic experience when dealing with CloudTech24. Their team are quick, knowledgeable and friendly and they solved my issue very promptly.
We’ve partnered with CloudTech for many years now, and the team are always super friendly and are experts at what they do.
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We’ve had the pleasure of partnering with CloudTech24 for several years, and it’s a relationship we genuinely value. They’re a fantastic team, always going the extra mile for their clients and bringing real care to everything they do. Great people, great attitude, and a joy to work alongside.
Very speedy response team
CloudTech24 always delivers on time.
We recently made the transition from an in-house IT setup to working with CloudTech24 as our first ever outsourced IT provider and we couldn’t be happier with the decision. From the very start, their professionalism, expertise and attention to detail have been outstanding.
Their knowledge of Microsoft 365 is second to none, but what really stands out is that their skills and support stretch far beyond that. They’ve guided us smoothly through the transition, provided clear advice at every stage and are always on hand when we need them.
It’s a huge reassurance knowing that as a client we can rely on them not just to fix issues, but to proactively keep our systems running at their best. They’ve genuinely raised the bar for what IT support should look like and we’d highly recommend them to any business looking for a reliable, knowledgeable and supportive partner.
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Working with CloudTech24 has been a genuinely smooth and valuable experience from start to finish. The onboarding process was structured and efficient, with the team taking time to fully understand our setup, risks, and goals before implementing any solutions.
Day-to-day, their support has been consistently reliable. Issues are handled quickly, often before they become real problems, and there’s a clear proactive approach rather than just reactive fixes.
Their cybersecurity expertise has also added a strong layer of confidence, we know our systems, data, and users are properly protected.
What stands out most is the level of service. Communication is clear, response times are fast, and nothing feels like too much trouble. They operate more like an extension of our team than an external provider, which makes a big difference.
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CloudTech24 manage our ICT equipment end-to-end, from sourcing and configuring laptops and devices to installing software, security tools and updates before issuing equipment to staff. New starters receive devices ready to use from day one, making onboarding smooth and efficient.
Their remote support is excellent, allowing issues to be resolved quickly with minimal disruption. The CloudTech24 team are responsive, knowledgeable and communicate clearly when supporting staff.
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Day-to-day support is consistently strong. They respond promptly to tickets, assist with troubleshooting, proactively flag suspicious emails and potential phishing attempts, and help us maintain a secure IT environment.
The account management is excellent. Our account manager understands our organisation, is responsive to our needs and acts as a trusted adviser rather than simply a supplier.
What stands out most is that CloudTech24 feels like an extension of our team. They are proactive, reliable and genuinely invested in helping us improve our IT infrastructure, security and ways of working.
Overall, we’ve been extremely happy with CloudTech24 and would have no hesitation in recommending them. Having worked in finance and operations for over 20 years and worked with a number of IT support providers during my career, I would say CloudTech24 has been the best IT partner I’ve worked with.