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9 January 2024

3 minutes read time

Should you switch to Microsoft Modern Workplace? | CT24

I’ve been Chief Operating Officer at CloudTech24 for over eight years and have played a key role in its growth from a team of three people in 2018 to a business of 45 and growing today. During that time, we’ve achieved more than 25 times revenue growth while building a reputation for delivering high-quality managed IT and cyber security services.

My career began in sales and IT support before progressing into website hosting, technical pre-sales and leadership. That experience has given me a broad understanding of both the commercial and technical aspects of running a successful technology business.

As Chief Operating Officer for CloudTech24, I lead our operations, technical services and customer experience. I’ve helped shape our technology strategy, securing Microsoft Tier 1 Direct Partner status, Microsoft Modern Work Solutions Partner and Security designations, while maintaining our Google Workspace partnership and introducing new technologies that continue to strengthen our services.

I’m passionate about building high-performing teams, improving the way we work and using automation and AI to help businesses become more efficient, secure and resilient.

In my spare time, I enjoy playing 7-a-side football, keeping up with the latest tech and gadgets, and spending time with my two Maine Coon cats. I’m also a long-time Call of Duty fan, especially from the OG Verdansk and Rebirth Island days.

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The modern workplace has transformed in the last decade. It’s no longer viable to expect all your employees to commute to the same place every day and log on to a desktop computer. 

Today’s workforce is more likely to log on from remote locations scattered across the globe. So, how do you ensure your employees still have access to the right tools to do their jobs and maintain cross-team communication? 

In this blog, we look at one of the solutions to modern IT management – Microsoft Modern Workplace. 

What is Microsoft Modern Workplace? 

Microsoft Modern Workplace is a collection of Microsoft apps and services designed to enhance productivity and facilitate team collaboration across remote locations. 

It forms part of Microsoft’s vision for workplace digital transformation

As a concept, the modern workplace (in IT) refers to a set of solutions and technologies that aim to empower employees, enhance productivity, and enable efficient communication and collaboration. 

What’s included in the Microsoft suite?

Modern Workplace uses the Microsoft Office 365 suite of tools. Microsoft SharePoint and Teams make collaboration possible, while other apps facilitate automation. 

Key components of the Microsoft Modern Workplace include: 

Graphic showing the tools and apps included in The Microsoft Modern Workplace

This collection of apps and tools is designed to meet the operational needs of a business and its employees. 

Benefits of Microsoft Modern Workplace

Modern Workplace from Microsoft facilitates collaboration and boosts productivity, and those are just two of the many ways it can benefit your business. 

Let’s look at some of the other benefits here: 

Automation 

Modern Workplace includes tools that have the capacity for digital automation. Microsoft Power Automate, for example, can automate recurring tasks across Office365, freeing up your time and boosting productivity. 

Security and compliance

Built with security in mind, Modern Workplace uses tools such as Microsoft Endpoint Manager and other advanced threat protection apps to help organisations safeguard their data and systems.

Communication 

By bringing together teams that traditionally work in silos and giving them a shared platform,  Microsoft Modern Workplace aims to improve employee communication. SharePoint, Teams, and Outlook all help facilitate this. 

Explore the business benefits of Microsoft Teams in this blog.

Scalability 

Modern workplace technology is cloud-based, which makes it possible to scale up as your business grows. From increasing your storage to adding another user, doing this without the hassle of a physically restrictive system is easier. 

What is digital transformation? 

Digital transformation is all about integrating digital tools into an organisation. More broadly, it refers to fundamental changes in organisational culture and operations that are possible by adopting platforms like Microsoft Modern Workplace. 

The support of a professional IT agency is critical to successful digital transformation, and that’s where we come in. 

CloudTech24 is an award-winning Microsoft Gold Partner with experience across Microsoft’s suite of tools and services. Based in London with offices globally, we offer services that span digital transformation, managed IT support, and cybersecurity. 

For support with Microsoft Modern Workplace, contact our team of friendly specialists. 

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