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11 January 2024

3 minutes read time

What are the benefits of Microsoft Teams in 2024? | CT24

Author

As Chief Information Security Officer at CloudTech24, I lead security strategy, governance and operational delivery. I help our clients’ executive teams make informed decisions about cyber risk. My role involves understanding how a customer’s business actually works, where the real risks sit, and what it takes to reduce them in a way that lasts, using existing capabilities wherever possible.

My background spans hands-on technical delivery and board-level advisory to clients across fintech, financial services, legal and other regulated industries. I also own our ISO 27001 programme and the ISMS behind it. As AI moves into everyday business use, I also ensure that our usage of AI aligns to best practise through governance and policy, and advise leadership and customers on safe adoption, aligning toward emerging standards such as ISO 42001 and the EU AI Act.

Outside of work, I’m a proud dad to two brilliant daughters and a lifelong LEGO enthusiast – if we’ve had a video call, chances are you’ve seen a few of my builds in the background. I’m also a passionate gamer and PC builder, a hobby I picked up in the early 2000s with my dad, who first sparked my interest in computers. Fun fact: back in the day, I was Europe’s #1 ranked Battlefield 1942 player – proof that my competitive streak goes way back!

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No doubt you had to get to grips with remote working pretty quickly during the COVID-19 pandemic. Tools like Microsoft Teams were suddenly indispensable. People needed a digital space to talk, collaborate, and share work. Those things are still as important in 2024 as they were at the height of the pandemic. 

Since its launch in 2017, Teams has seen year-on-year growth. Microsoft estimates that more than one million organisations use Teams, with 320 million users worldwide. So, what makes this platform so popular? 

In this blog, we look at the top five Microsoft Teams benefits for organisations in 2024. 

1. Inclusivity for remote workers 

Microsoft Teams is a hub where people can collaborate on shared work. The chat facility allows you and your colleagues to stay in touch, facilitating a new way of remote working. 

As it’s cloud-based, you only need an Internet connection. You can use it on your desktop, laptop, or phone. Your staff remain connected, whether they’re a few miles away or on the other side of the world.

2. Integration into Microsoft 365 

Microsoft Teams is part of the Microsoft 365 suite, alongside favourites like Word, Excel, and Outlook. 

Teams integrates seamlessly with these other apps, so you can schedule a meeting or open a document without leaving the platform. This is one of Teams’ biggest benefits over its competitors. 

3. Streamlined communication 

If you need to ask a quick question, is email the best way? Do you need to see every reply in a group email? It’s easy for things to get missed when you’re trying to keep up with a daily influx of emails. 

With Microsoft Teams, you chat one-on-one or with a group. The notifications for these chats stay inside the platform so that you don’t receive an email every time someone comments. This allows you to streamline your communication for a clutter-free workspace. 

4. Real-time collaboration 

Teams doesn’t just allow you to share documents within its platform; you can also work on them at the same time as your colleagues. 

This prevents different versions of a document from being distributed via email. With Teams, everyone has access to the same document, and you can work on it together in real time. 

You can also pin it to a chat so it remains easily accessible or share it during a meeting! 

5. Utilises AI and Microsoft Power Platform

Microsoft Power Platform is a suite of business applications designed to help analyse data, create custom apps (even without extensive coding knowledge), and automate tasks. In other words, it’s future-proof stuff. 

It’s possible to access Power Platform from within Teams. This allows you to collaborate with colleagues on shared projects and ensures your notifications and alerts stay in one place.  

The benefits of Microsoft Teams – the bottom line 

The last five years have seen a significant change in the way we work. More people work from home than ever before, opening up opportunities for people wherever they are based. But that comes with challenges. 

Microsoft Teams is a hub where people from all over the world, the country, or just down the road can come together to work in a secure and safe place. All you need is a device and an Internet connection to benefit from Teams. 

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