Talking all things IT and cyber security
Our blog includes informative articles on cyber security and IT from the CloudTech24 Team
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We’re passionate about helping your business operate smoothly and securely. Our blog covers the latest cybersecurity threats, IT support tips, and technology best practices, keeping you up to date with practical insights and guidance.
Handling IT in a school – what you need to know
From their management systems to the use of iPads and computers, schools rely on technology every single day. In fact, schools rely on it so much that if their technology and systems fail, their entire daily operations are disrupted to the point where schools may even be forced to close. For instance, Budehaven Community School…
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NEW: Funding to help small businesses tackle cyber threats
Small and medium-sized enterprises (SMEs) in the UK are constantly facing risks from cyber threats and IT concerns. 43% of UK businesses experienced a cyber-attack in the past year. Trying to grow your business is hard enough for these companies without the damage a cyberattack or data breach could cause. That’s why Innovate UK is…
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Google direct vs reseller for Workspace
Should businesses get Google Workspace straight from Google or through a reseller? Well, to decide, you have to take into account a number of factors that will ultimately determine which option you choose. In this blog, we’ll cover the differences between buying Workspace directly and from a reseller, when to choose direct, when to choose…
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Do you need a Disaster Recovery Plan?
One common myth is that “some businesses are too small to be targeted by a cyberattack”. That couldn’t be further from the truth. 43% of cyber attacks target SMEs, and 60% of those companies go out of business within six months of an attack. No matter your company’s size, location, or industry, a cyber attack…
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How to manage IT support tickets in a big company
Managing IT support within a large company isn’t easy. Expect hundreds or even thousands of tickets to be sent every day, ranging from simple fixes like password resets to data-threatening critical system issues. It’s crucial to keep everything organised; otherwise, support will become overwhelmed, unorganised, and inefficient. Because of this, your company needs an IT…
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AI-powered phishing: A new threat in email security
Artificial intelligence (AI) is an exciting technology that has the power to do things we never thought possible. Its rapid growth in such a short time suggests an even more promising future for technology. However, as AI improves, its potential for harm in the wrong hands also increases. The National Cyber Security Centre states AI…
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Here’s why you need an Internet policy for staff
You use the internet at work every day. Whether that be for research or writing emails, it’s essential to what you do. This is why internet policies exist. Internet polices are essentially a set of rules for your workplace, helping you and your team understand what’s okay (and what’s not) on the company network. Not…
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Why people are the weakest link in cybersecurity?
Why are people the weakest link in cybersecurity? New technology brings new cyber threats, and what follows is a tightening of cybersecurity measures to keep your data safe. But despite stronger security systems and advances in technology, there is still a lack of guidance around human behaviours in cybersecurity. This post looks at why people…
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How to protect your laptop while using public WiFi
It’s worth mentioning right off the bat that public wifi is great. It’s convenient for those who may not have data, or maybe they’re not able to connect to a friend’s hotspot, or are struggling with service in that specific area, and for all those reasons, public wifi is ideal when it needs to be.…
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Exploring data loss prevention (DLP) in Google Workspace
Every day, businesses face the risk of accidental data loss, which can compromise sensitive information, including passwords, credit card details, and private emails. Google Workspace provides DLP (Data Loss Prevention) to help businesses protect their confidential data. Having full Google Workspace support from a trusted IT partner is crucial for managing your data. In this…
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How to recall an email in Gmail
We’ve all experienced it. That moment after hitting send when you realise your email has been sent to the wrong person or contains a very noticeable typo. In the past, this meant resigning yourself to fate, but thankfully, Gmail offers a built-in safety net – the ‘undo send’ feature. What is the ‘undo send’ feature?…
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What is DMARC, and how does it work?
Your cybersecurity should be a priority. Most modern businesses store their data online, which comes with the risk of a data breach. IT and cybersecurity providers are there to reduce the chances of that happening. Phishing emails, domain spoofing, and numerous other cyber threats can damage your brand and your relationship with your customers in…
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The service from CloudTech 24 is simply brilliant – quick, responsive and super helpful!
Very fast service.
Great, fast service from our IT support team of CloudTech, can always rely on them
Exceptional service and support from start to finish from the team who are always on hand with anything I need. CloudTech24 are true experts – reliable, responsive, and a pleasure to work with!
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Absolutely no hesitation in recommending CloudTech24 – super helpful, fast and very reliable!
We have had the pleasure of working with CloudTech24 for nearly two years now, and not only are the team incredibly inviting and friendly, but highly skilled at what they do.
We’ve worked with Cloudtech24 for almost two years now, and they are a great team to work with. The team is really personable and responsive while being real experts in their field.
Ali who resolved issues we encountered with our account and inbox was so great in resolving those as to going through the length of making contact by phone and guide us throughout the set-up on our personal devices. This was fully resolved and we are so grateful of his precious help and great guidance.
Great support from these guys. Very impressed with the skill and knowledge from start to finish, great service 😊
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Always a pleasure dealing with the CloudTech team. Diagnose challenges promptly and clearly communicate the route to resolution
Quick response and resolution to my query
Ethan from CloudTech 24 was absolutely fantastic! Despite only receiving the brief moments before our call, he came fully prepared and handled everything with incredible professionalism. He was so patient, knowledgeable, and helpful, quickly solving my problem and even going above and beyond to ensure the next steps were seamless.
I cannot recommend Ethan and CloudTech 24 highly enough. Their expertise will save you time, money, and countless headaches! Thank you for such outstanding support!
I found CloudTech24 to be super responsive and nothing was too much trouble when exploring options around help desk, EUC, networking and cyber. I’d have no hesitation in recommending them.
Cloudtech24 really supported me with my IT requirements. Craig personally met with me to review my IT needs, explained it to me in terms that I could fully understand and resolved all my issues. Not only did he support me in what I thought I needed but he went above and beyond and gave me quite a few IT life hacks which I am super grateful for. Thank you very much Craig for your professional help and personable way to ensure I am set up as needed going into 2025!
Called up the team when I was having an issue signing in. Ethan was super helpful and patiently answered my questions whilst supporting me. CloudTech24 are the best IT support company in London and Surrey!
What a fantastic partner to be working with! This is my second time of working with the CloudTech24 team and once again, it’s a pleasure! A friendly, down to earth and incredibly knowledgeable and talented team. Thank you for your partnership!
Great IT Support for London Companies, we have some smaller global sites so having a single company that can provide 24/7 support to different geolocations is priceless.
I’ve had the pleasure of working with Craig and his team on a variety of projects. They consistently deliver outstanding results, and I highly recommend their services!
Amazing service and response times. The service desk team always explain things clearly and are super efficient whenever we have problems. Strongly recommend.
I have been working with CloudTech24 for the last 6 months and they have been excellent. Very quick responses and engaging. Would highly recommend.
CT24 have supported several of my businesses for a number of years now. Their team are skilled and dedicated to supporting my business. Their knowledge of microsoft licensing and its features and functions is second to none. If your business uses O365 or is thinking of using it and you need IT services and support I would recommend giving CT24 a call and having them manage your platform and support your staff. The 24×7 coverage has been a lifesaver too.
After learning about CloudTech24, I’ve recommended them for IT support services to a number of organisations I’ve been working with in London. Now, having seen how they have served these customers, I really am very impressed by the quality of their IT and cyber security services.
Their attention and care in critical areas often neglected or overlooked by other IT companies is a breath of fresh air. I have no hesitation to confidently recommend them to more organisations in the future.
Charly has been super helpful in fixing a sync issue I had with one drive and sharepoint. He was amazingly patient as he worked through the issue and kept me updated as he went which reassured me. He was able to identify potentially missing or updated files and ensure that these were retained.
Thanks Charly for the Herculean effort.
Liz Brookfield, TOPRA
Having worked with CloudTech for many many years I find their service impecible – they always respond incredibly quickly and find a way to help – My most recent interesction was with Charly – he was so patient with me and managed to resolve my issues. Cannot recommend more highly!
Ethan and the team at CloudTech24 are always friendly, helpful, quick to respond and resolve any issues we have, I would highly recommend their services.
Always great timely and helpful support from the CloudTech24 team! Appreciate their helpfulness, no matter how small or complicated.
Great service from Cloudtech24 again – even when presented with a challenge with external software not working correctly, they pull out all the stops and keep going until it’s resolved. Thanks Ali
Very happy with the service we’ve been receiving. Charlie provided exceptional IT support for our company. He was incredibly responsive, solving our issues quickly and efficiently. His technical expertise is top-notch, and he explained solutions clearly, making it easy for us to understand. Highly recommended CloudTech24.
I highly recommend CloudTech24 to any business in need of secure and efficient IT support in London. Their commitment to customer satisfaction is truly commendable and they certainly earned my trust to support our business
Ali was charming and patient helping an illiterate IT person like me sort out setting my e mail accounts for GambleAware – many thanks !!
Cloudtech24 are a great team to work with! The team are very friendly and they certainly don’t hold back on their knowledge! We’ve worked in partnership with CT24 for just over 6 months now and we can’t wait to continue working together!
Jonny and Craig were amazing at assisting when I was locked out of my email. Cloud Tech now manage all of my IT requirements and I couldn’t be happier or feel more at ease. Thanks so much gents! ❤️