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Talking all things IT and cyber security

Our blog includes informative articles on cyber security and IT from the CloudTech24 Team

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We’re passionate about helping your business operate smoothly and securely. Our blog covers the latest cybersecurity threats, IT support tips, and technology best practices, keeping you up to date with practical insights and guidance.

Picking a Workspace plan: Starter vs Standard vs Plus vs Enterprise

Designed for the way modern teams work, Google Workspace is fast, flexible, and collaborative. It brings your emails, files, and shared documents into one suite. But with multiple plans available, each offering different features and access, the challenge is knowing which one best matches your organisation’s needs, where you are currently and where you could…

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Is Google Workspace free?

Google Workspace is one of the most widely used business productivity suites in the world. The big question is, is it free?  While Google does offer limited free options for individuals and small teams, most business features require a paid plan. Ultimately, what matters is what you and your business want out of Google Workspace.…

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Handling IT in a school – what you need to know

From their management systems to the use of iPads and computers, schools rely on technology every single day. In fact, schools rely on it so much that if their technology and systems fail, their entire daily operations are disrupted to the point where schools may even be forced to close.  For instance, Budehaven Community School…

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NEW: Funding to help small businesses tackle cyber threats

Small and medium-sized enterprises (SMEs) in the UK are constantly facing risks from cyber threats and IT concerns. 43% of UK businesses experienced a cyber-attack in the past year. Trying to grow your business is hard enough for these companies without the damage a cyberattack or data breach could cause. That’s why Innovate UK is…

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Google direct vs reseller for Workspace

Should businesses get Google Workspace straight from Google or through a reseller?  Well, to decide, you have to take into account a number of factors that will ultimately determine which option you choose.  In this blog, we’ll cover the differences between buying Workspace directly and from a reseller, when to choose direct, when to choose…

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Do you need a Disaster Recovery Plan?

One common myth is that “some businesses are too small to be targeted by a cyberattack”.  That couldn’t be further from the truth. 43% of cyber attacks target SMEs, and 60% of those companies go out of business within six months of an attack.  No matter your company’s size, location, or industry, a cyber attack…

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How to manage IT support tickets in a big company

Managing IT support within a large company isn’t easy. Expect hundreds or even thousands of tickets to be sent every day, ranging from simple fixes like password resets to data-threatening critical system issues.  It’s crucial to keep everything organised; otherwise, support will become overwhelmed, unorganised, and inefficient.  Because of this, your company needs an IT…

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AI-powered phishing: A new threat in email security

Artificial intelligence (AI) is an exciting technology that has the power to do things we never thought possible. Its rapid growth in such a short time suggests an even more promising future for technology. However, as AI improves, its potential for harm in the wrong hands also increases. The National Cyber Security Centre states AI…

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Here’s why you need an Internet policy for staff

You use the internet at work every day. Whether that be for research or writing emails, it’s essential to what you do. This is why internet policies exist. Internet polices are essentially a set of rules for your workplace, helping you and your team understand what’s okay (and what’s not) on the company network. Not…

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Why people are the weakest link in cybersecurity?

Why are people the weakest link in cybersecurity? New technology brings new cyber threats, and what follows is a tightening of cybersecurity measures to keep your data safe. But despite stronger security systems and advances in technology, there is still a lack of guidance around human behaviours in cybersecurity. This post looks at why people…

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How to protect your laptop while using public WiFi

It’s worth mentioning right off the bat that public wifi is great.  It’s convenient for those who may not have data, or maybe they’re not able to connect to a friend’s hotspot, or are struggling with service in that specific area, and for all those reasons, public wifi is ideal when it needs to be.…

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Exploring data loss prevention (DLP) in Google Workspace

Every day, businesses face the risk of accidental data loss, which can compromise sensitive information, including passwords, credit card details, and private emails. Google Workspace provides DLP (Data Loss Prevention) to help businesses protect their confidential data. Having full Google Workspace support from a trusted IT partner is crucial for managing your data.  In this…

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What our clients say about us

Emma Fox
29/01/2026

Setting up a new business can be daunting but the team at CT24 assisted me with all the tech set up. Their response time in amazing, they were calm and patient with my million questions. I cannot recommend them more highly.

Lucy Shaw
29/01/2026

Very helpful and resolved my issues quickly.

Simon Grimmer
27/01/2026

We have been with CloudTech24 for a number of years, they have become an integral part of our IT Disaster Recovery and Business Continuity plans and have come to our assistance for a number of other cloud projects. Highly recommended, trusted and proven also a great team to deal with.

Richard Stevens
23/01/2026
Jennifer D
20/01/2026

I can’t say enough nice things about CloudTech24 IT support. For the past year of working with them, they have always responded professionally and quickly. A little shoutout to Ethan who helped me resolve an issue today. He stayed on the call with me until the issue was resolved. When things aren’t working… you want an IT company that can resolve issues quickly, highly recommend them. I’m located in Denver, CO.

Paul Mordue
19/01/2026

Excellent service.

Adam Sargeson
15/01/2026

CloudTech24 have been a huge support to Positively Adam, providing reliable IT and cybersecurity services here in London. From day one, their approach has been proactive rather than reactive. Their 24/7 support gives real peace of mind, issues are handled quickly, communication is clear, and nothing feels left hanging. It’s reassuring to know our systems are constantly monitored and protected.

Martin Freer
09/01/2026

Great service. Very responsive, helpful, knowledgeable and technically competent – we get excellent IT support from CloudTech24.

Nik Kotecha
08/01/2026

Quick responses and great service. Can’t go wrong.

Brittany Allen
03/01/2026

Their team quickly understood our requirements and provided reliable support whenever needed.

Sami Syed
29/12/2025
Mike Escola
12/12/2025

This service works well.

Nat Walker
03/12/2025

Quick response to resolve my issue, thank you!

Marco Sardi
02/12/2025
Valeria Riscanu
02/12/2025
Adam Sargeson
02/12/2025

Very impressed with CloudTech 24 – Always on hand, friendly team, always helpful, nothing is too much trouble, 24/7 support, which is important to us – we feel safe in the knowledge we have them in our corner.

Nigel Hemsley
28/11/2025
Sharon Lee
19/11/2025
Rachael Geddes
18/11/2025
Samantha Cool
12/11/2025

Great service. Ethan is very helpful

Louise Russell
11/11/2025
Josh Whorley
05/11/2025
Kay Wood
05/11/2025
Lucas Freitas
04/11/2025
Abbie Thompson
23/10/2025
Milos Subotic
22/10/2025

Fast

Alistair Budden
21/10/2025
Tatiana Medaru
21/10/2025
J
20/10/2025
Max Davies
16/10/2025

Best IT support!

NIDHI AGARWAL
14/10/2025
Cary Nari
12/10/2025

I’ll definitely use this again.

Omni Academy
10/10/2025

Always great service. Speedy, patient and helpful

Dominic Hill
10/10/2025

Long term customer of Cloudtech24 – today was particularly useful as there is no one as nerdy as me in our company, and it was good just to bounce the problem off the team. I eventually found the answer myself – sort of ‘once you have excluded everything that should be causing it, you’re left with what it couldn’t be’. And it was!

Enquiries Firle Estate
09/10/2025

Quick and helpful response

Lyn Bell
09/10/2025

Glen helped me with the problem- very efficient !

Charlie Pettitt
07/10/2025

great to work with!

Lucy Munro
07/10/2025

I worked with the team on some insurance documents for my business and they were super helpful and extremely knowledgeable! Also, very patient given it was not my area of expertise. They provided excellent advice and guidance, I would definitely recommend working with CloudTech24!

Imteyaz Ali
01/10/2025
Jon Stephenson
26/09/2025
Emir Arkman
24/09/2025
Timcsi Gerencsér
23/09/2025
Raquel Almeida
19/09/2025
Márcia Martins
19/09/2025
Marek Miem
17/09/2025

Very reliable and fast service.

Virginia Garcia-Dorantes
17/09/2025
Elaine Francis
16/09/2025

Thanks to Ethan for sorting out my PC this morning.

Frances Sallah-Brown
14/09/2025

Dear Glen

Thanks for your help to get the email issue sorted so promptly.

Jamie Clifton
14/09/2025

We recently made the transition from an in-house IT setup to working with CloudTech24 as our first ever outsourced IT provider and we couldn’t be happier with the decision. From the very start, their professionalism, expertise and attention to detail have been outstanding.

Their knowledge of Microsoft 365 is second to none, but what really stands out is that their skills and support stretch far beyond that. They’ve guided us smoothly through the transition, provided clear advice at every stage and are always on hand when we need them.

It’s a huge reassurance knowing that as a client we can rely on them not just to fix issues, but to proactively keep our systems running at their best. They’ve genuinely raised the bar for what IT support should look like and we’d highly recommend them to any business looking for a reliable, knowledgeable and supportive partner.

Robert Reid
12/09/2025