Talking all things IT and cyber security
Our blog includes informative articles on cyber security and IT from the CloudTech24 Team
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We’re passionate about helping your business operate smoothly and securely. Our blog covers the latest cybersecurity threats, IT support tips, and technology best practices, keeping you up to date with practical insights and guidance.
6 things you should do to handle data privacy updates
Once data began going digital, authorities realised a need to protect it. Thus, the creation of data privacy rules and regulations to address cyber threats. Many organisations have one or more data privacy policies they need to meet. Those in the U.S. healthcare industry and their service partners need to comply with HIPAA. Anyone collecting…
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The top 3 things you need to worry about re: cyber security
Written by Rob Brewer. Rob Brewer is the Chief Information Security Officer here at CloudTech24. An advisor trusted by governments, financial organisations, and the FTSE100, Rob’s expertise lies in threat evolution and mitigation. Visit Rob’s LinkedIn Supply chain attacks A supply chain attack refers to the targeting of a vulnerable third-party supplier or vendor to…
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Outlook vulnerability (CVE-2023-23397) – What to know
On 14 March 2023, Microsoft released details of a critical (9.8/10) vulnerability relating to Outlook clients globally which was discovered and submitted by the Computer Emergency Response Team (CERT) of Ukraine (UA). What makes this vulnerability particularly severe is the fact that unlike traditional phishing, which requires a user to open a malicious attachment or…
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Insider threats – Here’s how to stop them
One of the most difficult types of attacks to detect are those performed by insiders. An “insider” would be anyone that has legitimate access to your company’s managed network and data. This would be via a login or other authorised connection. Because insiders have authorised system access, they bypass certain security defences. Such as those…
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6 essential IT policies any business should implement
Many small businesses make the mistake of skipping policies. It feels like things don’t have to be so formal. They tell their employees what is expected of them and think that’s good enough.
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What are the pros and cons of Information Technology service management?
IT service management is a critical part of any business. It helps to ensure that your technology infrastructure is running smoothly and efficiently.
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Five things you should never do on a work laptop
Whether you work remotely or in an office, the line between personal and work tasks can become blurred when working on your company computer.
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5 benefits of outsourcing your business IT support
We are all so reliant on technology these days. This is especially true at work as we use so many devices, applications, and technology to make it through the working week.
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What our clients say about us
The CloudTech24 team have provided effective and prompt support to my business for a number of years. No hesitation in recommending them.
Can’t praise the guys at CloudTech24 highly enough. They are always there to help out this old duffer who had to start using a computer late in life. A case of ‘if you can’t beat em – join ’em ! I still don’t understand how to use my computer properly and when I get a problem CloudTech24 are there at the end of a phone.
John
As someone who does not understand how computers work and how to use them properly, the lads at CloudTech 24 are always there for me when I have a problem. I had to start using a computer late in life to be in line with everyone who had gone into the computer age ! Cannot praise them highly enough,
John
Knowledgeable and helpful, and willing to give straight advice on what you really need to secure your business. 👍👍👍
I cannot recommend CloudTech24 highly enough. We’ve worked with various members of the team at CloudTech24 on different projects for some time, and they are always professional, knowledgeable, friendly, and patient whatever the subject or issue.
CloudTech24 have consulted with us to select and identify products to help us meet specific business requirements, and these products have been implemented seamlessly, with comprehensive support, and with no service interruption.
In summary, our all-round experience with CloudTech24 has been excellent – they have exceeded our expectations, and become a valued strategic partner.
Fantastic communication, professionalism and value. Cloudtech resolved a problem we had been battling with for a year! We are extremely impressed with the service. They stuck within agreed budget even though they did extra and were always available to discuss the progress. We had one person to handle our issues (Dan) and he resolved it quickly and efficiently. Highly recommend them.
I was having terrible issues with my email prior to working with CloudTech24. And I, after speaking to other small businesses, thought it was normal. Now I can have confidence that my IT probably outperforms most systems out there.
Great service. Provided us with a highly detailed report with actionable recommendations. Good value and good communication. Highly recommended.
Cloudtech 24 helped me set up business google workspace. They made what could have been made very complicated for me, very simple.
CloudTech24 set up my home wifi, security and phone line with ease. If anything goes wrong I know that the team will have the issue resolved quickly and efficiently, meaning I can keep working from my home office. Would definitely recommend.
Craig and the Team at CloudTech24 were a godsend when my business had to start working from home. We didn’t have a clue how to make or transfer calls while out of the office but they had us sent up on a VOIP phone system in less that 2 hours! This means my business can keep going as usual. Would Highly recommend!
Would highly recommend CloudTech24, their managed IT services have transformed the way my business operates and allowed my staff to become more productive.
Great IT Support company. The staff are excellent and always quick to help. I would definitely recommend working with these guys. We have a few services with them, and any issues we’ve had have been jumped straight onto and resolved quickly.
IT support from CloudTech24 has been exceptional. I would highly recommend them to anyone looking for managed IT services
Amazing service from the team at CloudTech24. Any IT issues we have are resolved quickly and effectively. Friendly and helpful staff members are always happy to help. Would definitely recommend!
Professional and friendly. Quick to respond to queries and problems and the team work hard to resolve asap. They make you feel nothing is ever too much trouble.
CloudTech24 provide a fully outsourced IT function for our business and have gained our trust over the previous 2 years of their services.
Prompt quotation and quick and efficient service. Recommended.
Very helpful and supportive – I feel completely comfortable that all our IT and security requirements are in good hands!
CloudTech24 occupy a unique space in Surrey and beyond already in how they work. They offer forward looking pro-active advice on how IT can make you and your business the best it can be. They have a genuine mix of expertise and knowledge in their team to suit businesses of different sizes. Considering my experience of them was through their work mainly with SME’s, they felt like they had the knowledge and resources to work with even larger companies, and their pricing was very competitive too. Lastly the thing that really stands out for CloudTech24 is what should be the most important consideration for anyone looking at a provider to manage their IT. Their background is in Cybersecurity (not just IT), and this drives and informs all of their systems, staff and how they advise businesses. As one of the main considerations for any business, knowing this is endemic in their practice sets them apart from other IT providers.
A reliable, helpful company, every member of staff has been professional and a pleasure to deal with.
The CloudTech24 team have provided effective and prompt support to my business for a number of years. No hesitation in recommending them.
We switched our Microsoft server based system to an Office/365 system, replacing our incumbent supplier, who were charging us roughly double the price.
The tech guys visited to put in a new comms set up – we were offline for maybe 10 minutes.
The migration was (almost) without a hitch. There was a problem with email address lists, but this was more Microsoft than anything else, as we never got to the reason why it happened, and our previous suppler weren’t at all responsive.
It was a new way of working for us, but it settled down after a few weeks and with some configuration and process changes we moved forward. Personally, I like SharePoint, but my colleagues took a while to get use to it, and being able to work from home was much easier.
We have been with them for almost a year now, and apart from ‘run of the mill’ support ‘phone calls, everything has worked out well.
Just this week, I was let down by my different communications supplier – badly let down. Although I was on the ‘phone for almost two hours, Cloudtech24 were able to work out what the problem was, and once we had some configuration information, were able to get us back online in seconds.
If you are an SME, I believe this is a great company for you to consider switching your IT support over to. Responsive knowledgeable staff who go above and beyond to sort out your issues.
Fantastic IT support, prompt and efficient service and highly skilled. I would highly recommend for your business needs.
Great IT Support, thanks
Highly recommended IT support company for small and medium sized companies. Best I have dealt with.
Awesome service, helped me out quickly to resolve an issue with IT. Thanks to Phil. Top man. 👍🏻
Super friendly and helpful. Phil really goes the extra mile to help and is obviously very knowledgeable. 5 star service!
Clear and concise help and advice. Wouldn’t hesitate to recommend to others.
A great IT support & security company for small to medium sized businesses. Phil is an excellent team member & extremely conscientious. 🙂
The Dark Web Assessment provided by ConnectDS yielded results that were particularly surprising and gave us insight into areas we had not considered.
Kevin Pay – CEO TOPRA
Disreputable company trading false data.
We have been working with the team at Cloudtech24 for almost a year. After visiting our offices at the outset, they came up with some suggestions on how we could better protect our business and also how to make the IT side run smoother. These improvements and adjustments have left me with the confidence that someone is always overlooking our security and IT, leaving me to concentrate on our business. I would highly recommend having a chat with the team at Cloudtech24 to see how they can assist you.
I have had great support from these guys over the years and happy to recommend them for any technical work.
Great IT and security support for small to medium sized businesses
Connect DS have been valuable in the setting up and ongoing maintenance of my company’s IT needs. Craig, Jez and the team are fantastic and I highly recommend them.
Don’t go anywhere else for your business IT support. Highly recommend Jez and his team for their personal service, attention to detail and helpful advice.
As a growing small business utilising a lot of cloud and digital technology, it is vital for us to have excellent security in place. Craig’s expertise is obvious and very thorough, so we feel absolutely confident in his support and have recommended him many times. Business owners like myself can sleep at night knowing that all the best practices are in place, protecting our operations and client data, as well as achieving legal compliance.
We rely heavily on cloud and digital technology for our productivity. The set up and ongoing help desk support for all our operations is excellent. Highly recommended for G Suite and all network requirements!
Great team. They’ve listened to our requirements and have put together a comprehensive package to manage both our emails and back ups in a cost effective, security-minded way. More than happy to recommend.