Microsoft Modern Workplace services
Get more out of your Microsoft Modern Workplace with CloudTech24’s support, a Tier 1 Microsoft CSP (top 1% of Microsoft partners).
We provide premium 24/7 Modern Workplace support and compliance management, helping your team work efficiently and securely without costly downtime or compliance risks. Our Microsoft specialists optimise your IT environment to save time and reduce expenses through smarter planning, proactive monitoring, and strong cybersecurity measures.
As your trusted Modern Workplace partner, we’ll also ensure your Microsoft licences are fully optimised, so you only pay for the platform and features you need.
What is Microsoft Modern Workplace?
The development of technology and shifts in culture mean that employees expect to be able to securely work from any location and on a range of devices.
Modern Workplace is a set of tools and services designed by Microsoft to help employers create a productive and collaborative work environment. At its core, Microsoft Modern Workplace revolves around using Microsoft 365, which provides users with access to a suite of productivity applications.
Workplace includes Microsoft Teams and SharePoint, alongside features such as cloud storage and real-time collaboration tools, which enable office-based and remote staff to work together effectively.
What is included in Microsoft Modern Workplace?
Microsoft Modern Workplace typically includes:
Microsoft 365
A Microsoft 365 subscription that includes:
- Office applications: Word, Excel, PowerPoint, Outlook, OneNote etc.
- Exchange Online: Email and calendar services
- OneDrive for Business: Cloud storage for file sharing and collaboration
- Microsoft Teams: Communication and collaboration platform integrating chat, video meetings, and file sharing. It also includes Microsoft Teams Phone.
Security and compliance tools
A suite of tools that help protect and secure your data and systems:
- Microsoft Defender: Advanced threat protection for devices and data
- Microsoft Intune: Mobile device management and application management
- Azure Active Directory: Identity and access management service.
Power platform
Applications for building custom business solutions:
- Power BI: Business analytics tool for visualising data
- Power Apps: A tool for building custom applications without extensive coding
- Power Automate: Service for automating workflows between applications.
SharePoint online
A document management and collaboration cloud-based platform that is used for document sharing and storage, multiple users working collaboratively on documents, creating company intranet sites, and tracking tasks or creating workflows.
Microsoft Azure
A cloud technology platform that provides the computing power, data storage, networking services and security required to run applications and business systems. Microsoft-managed data centres across the world are used to deliver Azure.
Book a discovery call
Book a time that works for you to talk to our sales team about how a team of global engineers from around the world deliver 24/7 cybersecurity and IT services.
IT Modern Workplace - Your frequently asked questions
Is there something we’ve missed? Our frequently asked questions might answer it. If you still need help, contact our friendly team of experts.
How secure is Microsoft Modern Workplace?
Microsoft Modern Workplace is built with enterprise‑grade security. The Microsoft 365 security stack provides advanced threat protection, continuous monitoring, and data insights, helping you to be proactive in your defence against cyber risks. It also delivers comprehensive app, data, and device protection through Microsoft Azure, supporting your organisation maintain security and compliance across every user and device.
Is Microsoft Dynamics included in Modern Workplace?
Yes. Microsoft Dynamics is part of Microsoft Modern Workplace, particularly in the context of customer relationship management (CRM) and enterprise resource planning (ERP).
What is the cost of implementing Microsoft Modern Workplace?
There is no set cost, as your organisation’s size, goals, and chosen tools will all have a cost implication. Factors such as the number of users, licensing model, and level of project support will also have an impact on pricing. If you are interested, our team will assess your requirements and provide you with a transparent quote to ensure you get the most cost‑effective Modern Workplace setup.
Trusted by over 250 companies globally
More than 250 companies trust us to manage their IT and cybersecurity. We’re known for our rapid response and friendly service. Not tech savvy? No problem; we explain what we’re doing in plain English, so you know what to expect and have clear timelines. You’ll always receive a warm welcome from our team.
What our clients say about us
CloudTech24 were more expensive than my previous provide but quickly identified security issues with our setup, since transitioning to them we are assured of the capabilities of the team and the protection they offer, to allow us to concentrate on running the business
We recently had an issue with a potential breach, which they responded to immediately and gave us advice and best practice guidance. It’s one of the few renewals I have no problem signing off when it arrives!
They provide high-quality advice, excellent IT support, and fast service.
CloudTech24’s speedy response to questions is impressive.
Great team, fast support A+
We’ve been really impressed with CloudTech24 and the support they’ve provided to our business. They took over the management of our Microsoft 365 provisioning, backups, security, and 24-hour IT support, making the whole process seamless and straightforward.
Their team has been professional, responsive, and knowledgeable, giving us peace of mind that our systems and data are being properly looked after. Having reliable 24-hour IT support available has also made a big difference to our day-to-day operations.
We would definitely recommend CloudTech24 to any business looking for a dependable IT partner.
Fantastic team always sort out our problems fast
Great service from these guys. Very responsive, helpful, knowledgable and technically competent – we get excellent IT support from them.
Received detailed information and feedback that was clearly explained in a timely manner.
What a great team! I can’t recommend them highly enough.
Very helpful and resolved my issues quickly. Many thanks
Very helpful team, provided quick responses and services, highly recommend!
Great Team and services!
CloudTech24 have regularly provided outstanding support. The team are always responsive, polite, helpful and a pleasure to work with. A big thanks to all the team.
I work directly with CloudTech24 as a vendor of theirs, CloudTech24 are a very mature and forward thinking MSP. Their processes are carefully mapped out and diligently analysed – they carefully leverage AI and automation to assist with their day-to-day offerings with the customer as the forefront of their decision making.
Quick support by Ralph. Smooth service amidst difficult technicalities
I had full confidence when first dealing with the team at CloudTech24 as their communication from start to finish was exceptional and made me feel at ease. When IT is an essential part of business, it can be stressful when things go wrong but with CloudTech24 they have regularly exceeded my expectations.
Swift response and resolution to any issues. The Service Desk team are always proactive and helpful.
I had a fantastic experience when dealing with CloudTech24. Their team are quick, knowledgeable and friendly and they solved my issue very promptly.
We’ve partnered with CloudTech for many years now, and the team are always super friendly and are experts at what they do.
We’ve partnered with CloudTech24 for several years, and they always go above and beyond for their clients. They are a pleasure to work with, and we would 100% recommend them to anyone looking for IT support!
We’ve had the pleasure of partnering with CloudTech24 for several years, and it’s a relationship we genuinely value. They’re a fantastic team, always going the extra mile for their clients and bringing real care to everything they do. Great people, great attitude, and a joy to work alongside.
Very speedy response team
CloudTech24 always delivers on time.
We recently made the transition from an in-house IT setup to working with CloudTech24 as our first ever outsourced IT provider and we couldn’t be happier with the decision. From the very start, their professionalism, expertise and attention to detail have been outstanding.
Their knowledge of Microsoft 365 is second to none, but what really stands out is that their skills and support stretch far beyond that. They’ve guided us smoothly through the transition, provided clear advice at every stage and are always on hand when we need them.
It’s a huge reassurance knowing that as a client we can rely on them not just to fix issues, but to proactively keep our systems running at their best. They’ve genuinely raised the bar for what IT support should look like and we’d highly recommend them to any business looking for a reliable, knowledgeable and supportive partner.
Extremely quick and efficient response
The team have been great! Very easy to work with and keep things as simple as possible for me. Thanks again 🙏🏼
Working with CloudTech24 has been a genuinely smooth and valuable experience from start to finish. The onboarding process was structured and efficient, with the team taking time to fully understand our setup, risks, and goals before implementing any solutions.
Day-to-day, their support has been consistently reliable. Issues are handled quickly, often before they become real problems, and there’s a clear proactive approach rather than just reactive fixes.
Their cybersecurity expertise has also added a strong layer of confidence, we know our systems, data, and users are properly protected.
What stands out most is the level of service. Communication is clear, response times are fast, and nothing feels like too much trouble. They operate more like an extension of our team than an external provider, which makes a big difference.
Overall, it’s taken a lot of stress away from managing IT internally and allowed us to focus on growing the business, knowing everything behind the scenes is in safe hands.
Quick response
Excellent team to work with. Customers are really at the core of what they do!
Understood the pain point, fixed it, job done!
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CloudTech24 manage our ICT equipment end-to-end, from sourcing and configuring laptops and devices to installing software, security tools and updates before issuing equipment to staff. New starters receive devices ready to use from day one, making onboarding smooth and efficient.
Their remote support is excellent, allowing issues to be resolved quickly with minimal disruption. The CloudTech24 team are responsive, knowledgeable and communicate clearly when supporting staff.
They also provide valuable business continuity support through spare laptops and rapid replacement arrangements, helping minimise downtime when issues arise.
CloudTech24 has also been instrumental in strengthening our cyber security, particularly through our Cyber Essentials and Cyber Essentials Plus journey. Their guidance, expertise and proactive approach have been invaluable.
Day-to-day support is consistently strong. They respond promptly to tickets, assist with troubleshooting, proactively flag suspicious emails and potential phishing attempts, and help us maintain a secure IT environment.
The account management is excellent. Our account manager understands our organisation, is responsive to our needs and acts as a trusted adviser rather than simply a supplier.
What stands out most is that CloudTech24 feels like an extension of our team. They are proactive, reliable and genuinely invested in helping us improve our IT infrastructure, security and ways of working.
Overall, we’ve been extremely happy with CloudTech24 and would have no hesitation in recommending them. Having worked in finance and operations for over 20 years and worked with a number of IT support providers during my career, I would say CloudTech24 has been the best IT partner I’ve worked with.