Andrew Dale
Chief Operating Officer
Senior Management

More about Andrew Dale
I’ve been Chief Operating Officer at CloudTech24 for over eight years and have played a key role in its growth from a team of three people in 2018 to a business of 45 and growing today. During that time, we’ve achieved more than 25 times revenue growth while building a reputation for delivering high-quality managed IT and cyber security services.
My career began in sales and IT support before progressing into website hosting, technical pre-sales and leadership. That experience has given me a broad understanding of both the commercial and technical aspects of running a successful technology business.
As Chief Operating Officer for CloudTech24, I lead our operations, technical services and customer experience. I’ve helped shape our technology strategy, securing Microsoft Tier 1 Direct Partner status, Microsoft Modern Work Solutions Partner and Security designations, while maintaining our Google Workspace partnership and introducing new technologies that continue to strengthen our services.
I’m passionate about building high-performing teams, improving the way we work and using automation and AI to help businesses become more efficient, secure and resilient.
In my spare time, I enjoy playing 7-a-side football, keeping up with the latest tech and gadgets, and spending time with my two Maine Coon cats. I’m also a long-time Call of Duty fan, especially from the OG Verdansk and Rebirth Island days.
Blogs by Andrew Dale

OneDrive vs. SharePoint: A comparison
Microsoft 365 gives users access to a handful of great cloud services, but organisations are often confused about the differences between OneDrive and SharePoint. The platforms do have some strong similarities. Both let you store, sync, and share files, so organisations often assume they can be used interchangeably. However, the two services actually serve very…
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What is brute force?
Brute-force attacks remain one of the simplest yet most effective techniques used by cybercriminals today. Attackers continue to exploit weak passwords, reused credentials, and poorly protected login systems. Understanding what a brute-force attack is and how to stop one is essential for any organisation looking to reduce the likelihood of a data breach or cyber…
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Picking a Workspace plan: Starter vs Standard vs Plus vs Enterprise
Designed for the way modern teams work, Google Workspace is fast, flexible, and collaborative. It brings your emails, files, and shared documents into one suite. But with multiple plans available, each offering different features and access, the challenge is knowing which one best matches your organisation’s needs, where you are currently and where you could…
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Is Google Workspace free?
Google Workspace is one of the most widely used business productivity suites in the world. The big question is, is it free? While Google does offer limited free options for individuals and small teams, most business features require a paid plan. Ultimately, what matters is what you and your business want out of Google Workspace.…
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Handling IT in a school – what you need to know
From their management systems to the use of iPads and computers, schools rely on technology every single day. In fact, schools rely on it so much that if their technology and systems fail, their entire daily operations are disrupted to the point where schools may even be forced to close. For instance, Budehaven Community School…
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Google direct vs reseller for Workspace
Should businesses get Google Workspace straight from Google or through a reseller? Well, to decide, you have to take into account a number of factors that will ultimately determine which option you choose. In this blog, we’ll cover the differences between buying Workspace directly and from a reseller, when to choose direct, when to choose…
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Do you need a Disaster Recovery Plan?
One common myth is that “some businesses are too small to be targeted by a cyberattack”. That couldn’t be further from the truth. 43% of cyber attacks target SMEs, and 60% of those companies go out of business within six months of an attack. No matter your company’s size, location, or industry, a cyber attack…
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How to manage IT support tickets in a big company
Managing IT support within a large company isn’t easy. Expect hundreds or even thousands of tickets to be sent every day, ranging from simple fixes like password resets to data-threatening critical system issues. It’s crucial to keep everything organised; otherwise, support will become overwhelmed, unorganised, and inefficient. Because of this, your company needs an IT…
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AI-powered phishing: A new threat in email security
Artificial intelligence (AI) is an exciting technology that has the power to do things we never thought possible. Its rapid growth in such a short time suggests an even more promising future for technology. However, as AI improves, its potential for harm in the wrong hands also increases. The National Cyber Security Centre states AI…
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