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Andrew Dale

Chief Operating Officer

Senior Management

More about Andrew Dale

I’ve been Chief Operating Officer at CloudTech24 for over eight years and have played a key role in its growth from a team of three people in 2018 to a business of 45 and growing today. During that time, we’ve achieved more than 25 times revenue growth while building a reputation for delivering high-quality managed IT and cyber security services.

My career began in sales and IT support before progressing into website hosting, technical pre-sales and leadership. That experience has given me a broad understanding of both the commercial and technical aspects of running a successful technology business.

As Chief Operating Officer for CloudTech24, I lead our operations, technical services and customer experience. I’ve helped shape our technology strategy, securing Microsoft Tier 1 Direct Partner status, Microsoft Modern Work Solutions Partner and Security designations, while maintaining our Google Workspace partnership and introducing new technologies that continue to strengthen our services.

I’m passionate about building high-performing teams, improving the way we work and using automation and AI to help businesses become more efficient, secure and resilient.

In my spare time, I enjoy playing 7-a-side football, keeping up with the latest tech and gadgets, and spending time with my two Maine Coon cats. I’m also a long-time Call of Duty fan, especially from the OG Verdansk and Rebirth Island days.

Blogs by Andrew Dale

What you need to know about the Cyber Essentials April 2026 update

The National Cyber Security Centre (NCSC) and IASME have announced the newest update for the UK’s top cybersecurity certification – Cyber Essentials. The Cyber Essentials April 2026 update introduces several big changes designed to keep pace with the shifting threat landscape. Having a Cyber Essentials certification demonstrates that your business is among the top IT…

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How to set up file backups on Windows

You’ve got masses of important documents, photos, and files and ensuring those files are backed up on your Windows PC is a necessity in case something gets deleted, corrupted, or overwritten. The good news is that you have quite a few options for doing this, depending on what you have at your disposal and what…

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How to use Microsoft Copilot with Microsoft 365

AI was designed to help us get work done faster. Taking the responsibility of the mundane tasks that take up hours and hours of your day.  When these AI tools are integrated into everyday softwares like Microsoft 365, your work life becomes much easier.  Microsoft Copilot has done exactly that.  This blog is a full…

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A quick guide to passwordless login

With mandatory two-step verification (2SV) for all Google Workspace administrator accounts and highly recommended for end-user accounts, it’s more important than ever to make sure you’re able to log in to your Google Workspace account safely.  This blog covers passwordless login – what it is, the different types, and why it’s beneficial for your accounts. …

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Will I lose my emails if I cancel Google Workspace?

If you’re considering cancelling Google Workspace, you’re probably wondering what happens to your Google email. It’s understandable to worry about losing access, but especially if you’re concerned that your emails may disappear overnight after you cancel your Google Workspace subscription. Yes, cancelling your Google Workspace subscription can result in losing access to your email address.…

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How to use Gemini with Google Workspace

Google Gemini is Google’s AI agent that has been added directly into Google Workspace apps, including Docs, Sheets, and Meet. It provides real-time assistance, from drafting content and analysing data to generating summaries and visuals, so teams can work smarter and move faster across every part of their workflow. In this blog, we’ll cover how…

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OneDrive vs. SharePoint: A comparison

Microsoft 365 gives users access to a handful of great cloud services, but organisations are often confused about the differences between OneDrive and SharePoint. The platforms do have some strong similarities. Both let you store, sync, and share files, so organisations often assume they can be used interchangeably.  However, the two services actually serve very…

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What is brute force?

Brute-force attacks remain one of the simplest yet most effective techniques used by cybercriminals today.   Attackers continue to exploit weak passwords, reused credentials, and poorly protected login systems.  Understanding what a brute-force attack is and how to stop one is essential for any organisation looking to reduce the likelihood of a data breach or cyber…

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Picking a Workspace plan: Starter vs Standard vs Plus vs Enterprise

Designed for the way modern teams work, Google Workspace is fast, flexible, and collaborative. It brings your emails, files, and shared documents into one suite. But with multiple plans available, each offering different features and access, the challenge is knowing which one best matches your organisation’s needs, where you are currently and where you could…

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Is Google Workspace free?

Google Workspace is one of the most widely used business productivity suites in the world. The big question is, is it free?  While Google does offer limited free options for individuals and small teams, most business features require a paid plan. Ultimately, what matters is what you and your business want out of Google Workspace.…

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Handling IT in a school – what you need to know

From their management systems to the use of iPads and computers, schools rely on technology every single day. In fact, schools rely on it so much that if their technology and systems fail, their entire daily operations are disrupted to the point where schools may even be forced to close.  For instance, Budehaven Community School…

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Google direct vs reseller for Workspace

Should businesses get Google Workspace straight from Google or through a reseller?  Well, to decide, you have to take into account a number of factors that will ultimately determine which option you choose.  In this blog, we’ll cover the differences between buying Workspace directly and from a reseller, when to choose direct, when to choose…

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