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WHAT IS Managed Detection Response?
By definition, a MDR service pours through business data to identify irregularities in information and behaviour, looking for patterns that could indicate the presence of a threat. MDR services encompass different parts of your IT infrastructure including endpoints, networks, and firewalls.
Managed Detection Response services fall to managed security services providers (MSSPs) such as CloudTech24. Acting as trusted extensions of a business, an MSSP utilises its security teams and their experience to monitor networks and endpoints to proactively hunt advanced threats. A key part of an MDR service is response; if a threat is identified with our threat intelligence and threat detection, action is taken to remediate the threat where possible with our threat hunting knowledge.
Proactive detection and response leads to significantly improved event management, enhanced security operations, and provides businesses with access to premium cybersecurity talent at a reduced cost to help with their security incidents.
Managed Detection Response
Managed detection and response providers use a combination of sources to collate information. Threat intelligence and Threat Detection from sources such as log management tools (such as SIEM platforms), agents on endpoints/networks (such as Qualys or Defender for Endpoint), or centrally located information such as feed from a SOAR platform provides a security team with complete visibility.
Utilising this information helps threat hunting by supporting security operations centres (SOCs) to conduct behavioral analysis and conduct extensive forensics. In turn, information security analysts work by simultaneously drip feeding information in to these systems to develop autonomous architecture that continually improves security posture.
Managed detection and response operates across any given platform. With different infrastructure configured in different ways for different organizations. The MDR concerns on-prem, hybrid, and cloud environments are less.

Response Services

If outsourcing Managed Detection Response services to an external SOC team, you can expect them to respond quickly to the latest threats and adversarial tactics used by threat actors and threat hunting.
Highly skilled staff at CloudTech24 are trained and experienced in identifying false positives, leading to increased accuracy when it comes to threat detection.
Global threat intelligence is available through multiple channels such as OSINT networks and media platforms. Part of our due process involves constantly reviewing fresh information and considering its implications for our clients.
Why use CloudTech24 for a Managed Detection Response Service?
CloudTech24 are CREST-accredited for vulnerability assessment and penetration testing. In other words, we are one of an elite number of businesses providing cyber security protection.
We began life as specialists in SME cybersecurity protection. As our business has grown, we have over 250 clients across multiple sectors for whom we provide managed security service as we are a managed security service providers.
Our business adapts to the needs of each client; there is no one size fits all approach.
Contact us to discuss how we can help protect your business and safeguard your valuable assets.

Frequently Asked Questions about MDR
What is managed endpoint detection and response?
This is essentially a coming together of two cyber security services; Endpoint Detection Response is technology (such as Defender for Endpoint) whereas MDR is a service offered by an MSP that combined human intelligence to proactively secure assets.
What describes the difference between Managed Detection Response and SIEM?
A managed SIEM is a piece of technology that aggregates data logs from multiple machines. Managed Detection Response is a service that oversees security operations and proactively secures IT infrastructure.
What is the difference between Managed Detection Response and MSSP?
MDR is a service offered by an MSSP (managed security service provider). An MSSP offers Managed Detection Response in order to proactively monitor and secure endpoints and networks within an organisation.
WHAT TYPES OF THREATS DOES Managed Detection Response HELP PROTECT AGAINST?
MDR services can help protect against a wide range of threats, including:
Advanced persistent threats (APTs)
Zero-day exploits
Ransomware
Phishing and social engineering attacks
Malware
Insider threats
How does Managed Detection Response work?
MDR combines the use of specialized software and trained security analysts to continuously monitor a company’s network and systems for signs of a security breach or attack. If a threat is detected, the MDR team will investigate and take the appropriate actions to prevent or mitigate the threat.
Why do businesses need Managed Detection Response?
Managed Detection Response can help businesses to protect themselves against cyber threats that may go undetected by traditional security measures. It provides an additional layer of protection and allows businesses to respond quickly to any potential breach in a security event.
How is Managed Detection Response different from a traditional security system?
A traditional security system typically involves the use of passive measures such as firewalls and antivirus software, which are designed to prevent or block threats from occurring. Managed Detection Response, on the other hand, is actively monitoring for threats and is able to quickly respond and take action if a threat is detected.
What are the benefits of Managed Detection Response?
Some of the benefits of MDR include:
Real-time monitoring and threat detection
Quick response to security breaches
Expertise and resources of a dedicated security team
Reduced risk of a security breach
Enhanced protection for businesses