Why choose CloudTech24 for Incident Response?
With global office locations filled by permanent staff, we are always ready for the worst.
Our SOC is CREST-accredited for penetration testing and vulnerability assessment. We are experts in both cyber defence and attack.
We bring this knowledge to our clients and use it to develop effective cyber incident response tactics and process.
Cyber Incident Response Planning
Our SOC conduct incident response engagements using four typical incident response phases:
1 – Cyber Incident Response Plan
The key to preparation is effective planning. Delegating incident response roles is key to cyber incident response. CloudTech24 will act as your outsourced SOC to support operations in the event of cyber attacks. We’ll provide a plan so that all incidents are managed effectively.
2 – Detecting Data Breach Efforts & Cyber Attacks
Using your implemented SIEM and IDR tools, CloudTech24 will interpret the threat intelligence provided to act as quickly as possible. SIEM tools are essential when it comes to monitoring network traffic and the better visibility that you have, the better. CloudTech24 offer managed security options that provide increased visibility of information security.
3 – Containment & Eradication
Our incident response team members will leverage the information provided and execute within their roles and responsibilities. The incident response plan has now moved to containment of the threat for the purposes of extermination. It is expected that in this stage, the cyber incident is ended and proper planning and provision has resulted in effective incident response.
4 – Review and Lessons Learned
As part of our cyber incident response service we provide insight to the incident to determine the success of the breach and the efficacy of the response plan execution. The lessons learned leads to refinement of attack preparation and areas to address.
Why Choose CloudTech24 For Your Cyber Incident Response?
At CloudTech24, we are specialists in cyber incident response.
Our expertise ensures that you are not affected further by cyber threats and will reduce the likelihood of data exfiltration.
FREQUENTLY ASKED QUESTIONS ABOUT CYBER INCIDENT RESPONSE
What is a cyber incident?
A cyber incident is an event that results in unauthorized access, use, disclosure, disruption, modification, or destruction of information. This can include activities such as hacking, phishing, malware attacks, and unauthorized access to systems.
What is incident response?
Incident response is the process of identifying, assessing, and managing the aftermath of a security breach or cyber incident. It involves a coordinated effort to contain the incident, prevent further damage, and restore normal operations.
What are the steps in incident response?
The incident response process typically involves several steps, including:
Preparation: Having a plan in place before an incident occurs can help to ensure a more effective response.
Identification: Identifying that an incident has occurred and what type of incident it is.
Containment: Containing the incident to prevent further damage.
Eradication: Removing the cause of the incident.
Recovery: Restoring normal operations.
Lessons learned: Evaluating the incident and identifying areas for improvement.
What are some best practices for incident response?
Have a plan in place before an incident occurs.
Regularly test and update the incident response plan.
Identify and document critical systems and data.
Keep an inventory of hardware and software.
Train employees on incident response procedures and security best practices.
Have an incident response checklist.
Communicate with all relevant parties during and after the incident.
Document all actions taken during the incident.
How long does it take to respond to a cyber incident?
The time it takes to respond to a cyber incident will vary depending on the nature of the incident, the size of the organization, and the readiness of the incident response team. In some cases, an incident may be contained and resolved within hours, while in other cases it may take weeks or even months.
How to determine the cause of a cyber incident?
Determining the cause of a cyber incident can be difficult and often requires a combination of techniques, including forensic analysis, intrusion detection systems, and reviewing system and application logs. It may also involve gathering information from external sources, such as security researchers and law enforcement.
How to prevent cyber incidents?
Preventing cyber incidents can be challenging, but there are steps that organizations can take to reduce the risk, such as:
Implementing strong security controls, such as firewalls, antivirus software, and intrusion detection systems.
Regularly patching and updating systems and applications.
Conducting regular security awareness training for employees.
Limiting access to sensitive data.
Regularly testing and reviewing incident response plan.
Conducting regular security risk assessments.
Implementing security measures like 2FA and Multi-Factor Authentication
WHAT ARE THE 5 STEPS TO INCIDENT RESPONSE?
1. Create a policy
2. Form an incident response team and define responsibilities
3. Develop playbooks
4. Create a communication plan
5. Identity lessons learned
