IT Support for Schools
CloudTech24 provide 24/7 IT support for schools.
Our IT support services relieve the burden on school IT helpdesks by providing remote support, licensing, and firewall services.
Contact us to find out how we can help IT teams in the education sector.
The Challenges That Schools Face With IT
The school environment has changed dramatically in recent years. This is with the integration of technology into nearly every facet of the curriculum.
However, this increase in dependence on technology has also brought new challenges. Particularly a lot of challenges in the area of IT support.
As schools rely more and more on computers, printers, and other sensitive equipment. The need for qualified IT support staff has never been greater.
Unfortunately, many schools are struggling to keep up with the demand.
In addition to hiring more IT support staff, schools need to provide adequate training. This ensures that they are able to effectively use the latest technology.
With the right resources in place, schools can overcome the challenges of integrating technology into the classroom and providing adequate IT support.
Technical Issues With IT Systems
Technical issues with IT systems can cause major disruptions for schools.
When systems go down, it can prevent students from accessing their coursework. Teachers will not be able to teach and access admin for attendance.
In some cases, it can even prevent schools from communicating with parents and guardians. Technical issues can also lead to data breaches, as hackers may take advantage of vulnerabilities in systems that are down.
As a result, it is essential for schools to have a plan in place for dealing with technical issues. This plan should include a way to contact IT support, a way to communicate with parents and guardians, and a way to keep students engaged in their learning.
By having a plan in place, schools can minimize the disruptions caused by technical issues.
Poor Network Infrastructure
Interactive whiteboards, laptops, and smartphones are ways to utilizewqa technology in the classroom but poor network infrastructure can have a profound effect on schools.
It can hinder communication between teachers and students, make it difficult to access essential educational resources, and impair the ability to administer tests and assessments.
In addition, poor network infrastructure can lead to increased levels of absenteeism, as students are unable to complete their work at home.
As a result, it is essential for schools to invest in a robust and reliable network infrastructure. Otherwise, they risk severely impairing the quality of education they are able to offer. This is why most education facilities seek support from a specialist IT support company.
How The Education Sector Benefits From Our IT Support Services
Your understudies, instructors, and the authoritative group can advantage of a comprehensive IT arrangement, which improves instruction conveyance and streamlines authoritative operations.
It can be challenging to viably execute and keep up those frameworks – particularly when all schools have budget limitations.
Outsourcing your IT back needs can be a cost-effective arrangement for keeping your frameworks up to date and executing modern innovation as and when it gets to be available.
With so, numerous schools working with bequest frameworks, outside IT back can increment your efficiency and streamline operations.
Office 365 Support
Schools can use Microsoft 365 to improve their regulatory operations and educate understudies crucial IT abilities.
With full integration and support back, you’ll utilize this cost-effective arrangement to supply your understudies with way better learning openings.
Managed Cloud Services
Cloud capacity is advantageous in the event that you need to secure your information and back it up.
We offer total movement administrations, which guarantees a consistent move to a secure cloud area. It too diminishes your require for expensive hardware, meaning you’ll be able diminish costs but advantage from the correct innovation.
Network & Server Support
The web is central to lifestyle, both by and by and professionally.
With fundamental program applications such as Microsoft Groups, the Google Suite and project management tools being reliant on an internet connection, the need for speedy recovery solutions is greater than ever.
Our services include both remote and onsite support, so if your network goes down, we’ll get it up and running again.
Your senior administration group is basically capable of sourcing the right IT equipment for essential and auxiliary schools, but it can be time-consuming. We have associations with a run of equipment providers and brands, which spares you cash.
Managed IT Services
As a master instruction IT support supplier, we point to provide vital and viable arrangements so you’ll be able raise learning measures and guarantee your school’s inside framework proceeds to be effective and effective. We’ll work alongside you to remove any current problems and constantly evaluate your IT network, cyber security, and hardware so you can benefit from support packages that meet your budget.
Cyber security is an indispensable portion of keeping children secure and guaranteeing imperative information doesn’t get into the off-base hands. Instruction associations particularly have to be guarantee their current organize foundation is secure at all times. We’ll work closely with you to distinguish the exact needs of your school and continuously go out of our way to supply schools with a secure IT framework.
Why Schools Choose CloudTech24 Support Services
When it comes to giving IT support for schools, we know that we’ll continuously go the additional mile to provide compelling and secure arrangements. As one of the foremost experienced IT back suppliers, we have a group of masters who offer farther and in-house back.
A Tailored Systems Support Plan
Each education institution has its possess set of needs, which is why we offer custom-made school ICT administrations.
With consistent support and fast bolster when arrange or computer program issues emerge, you’ll rest guaranteed that our specialists will be there as and after you require us.
Our connections with equipment producers and providers ensure you’ll get the leading costs on both equipment and computer program arrangements. We’ll always use our skill to source the most excellent arrangements for your school whereas making beyond any doubt you remain on budget.
Dedicated Support Desk
As your trusted IT Support accomplice, our group will offer the same level of client benefit and bolster you’d anticipate from an in-house group. Our experienced representatives are continuously accessible to supply bolster and go out of their way to form beyond any doubt you’re totally cheerful with our benefit.
Full DBS Checks
We get it that our education clients got to know that they can believe us, particularly when permitting individuals to access your school or college. Each of our group includes a full DBS check, so you’ll rest guaranteed that your understudies and staff will be secure at all times.
The Onboarding Process
We like to require the time to urge to know you and survey your person needs. This incorporates looking at any holes inside your IT framework, so able to come up with a comprehensive plan to progress security and create an effective arrange framework solution.
Once we create a arrange, we’ll consult along with your senior authority group and inner IT staff to create a strategy.
Working with us implies you’ll be able advantage of our information and involvement whereas benefitting from a completely bespoke arrangement that improves all components of your school’s operations and instruction conveyance.
Frequently Asked Questions about our IT Support for Schools
We receive many questions regarding IT Support for schools, so to be helpful, we have answered our most commonly asked questions below.
WHAT CYBER SECURITY PROTECTION DO YOU OFFER FOR SCHOOLS?
Doing far more than traditional anti-virus software, CloudTech24 are cyber-security experts. The fully managed IT security we offer includes installing security patches for operating systems and applications; hardening the end user services, cloud applications and devices with the school; and using the best tools to monitor the security of DNS firewalls, cloud hosted firewalls and Advances Threat monitoring platforms. Schools can feel rest assured passing their IT Solutions over to CloudTech24.
DO YOU PROVIDE IT SUPPORT AND TRAINING FOR SCHOOLS?
With our top of the range, eLearning platform, CloudTech24 can insure that all staff and students at the school has access to generic IT questions and training on programs specific to your requirements – including Microsoft 365 (formerly Office 365), Google G Suite and Microsoft Office. We are also available 24/7/365 to overcome any technical challenges to ensure the IT system is running smoothly at all times.
DO YOU OFFER REMOTE AND ON-SITE SUPPORT FOR SCHOOLS?
Most of our services are provided remotely. With our advanced cloud-based technology, we can access any device remotely from our offices meaning we can save any travelling time and costs. We know sometimes you might want us to come to the school, so we’re very happy to arrange on-site visits on an adhoc basis.
WHAT IS THE COST OF IT SUPPORT FOR SCHOOLS?
Here at CloudTech24, we put together tailor-made packages for each school. By offering bespoke services, we will offer the best value, only paying for what your school requires. We take into consideration many factors including how many users and what the current IT solution is.
WHAT IS THE ROLE OF IT IN THE EDUCATION SECTOR?
IT supports students with SEND to achieve at the same pace as their fellow pupils.
All pupils benefit from IT to help support their work output, spelling and grammar, and career skills.
WE ALREADY HAVE AN IT SUPPORT DESK, WHY DO WE REQUIRE MORE IT SUPPORT?
Some of schools we work with have a dedicated IT personnel already. In these situations, CloudTech24 and the dedicated specialist will work alongside each other with co-managed approach. Each school situation is different, but in one example, the school uses CloudTech24 for their cyber security and out of hours support.
SHOULD SCHOOLS BE CONCERNED ABOUT CYBER SECURITY?
Yes, no company is safe from hacking and cyber security. Having cyber security protection in place for schools is essential. With a plethora of private data, keeping it protected is of the utmost importance.