THE LEGAL SECTOR & OUR CYBER SECURITY SERVICES
Our legal IT support services include security management (including device monitoring) and efforts to improve efficiency.
This means that law firms can maximise fee earner time by reducing the time taken by underperforming infrastructure.
As a support provider, our IT strategy involves the proactive monitoring of systems. We do this either as a fully outsourced arm of law firms or as support for the in house team.
We are the preferred IT company for ambitious law firms and the wider legal industry. We have different support solutions to give law firms a competitive advantage and help them achieve their business goals.
IT Services for Law Firms and Legal Services
Our remote support capabilities means that we offer legal IT support 24 hours per day, 7 days per week. As a support partner for the legal sector we offer:
- Scalable IT systems to support business growth
- Cutting edge security solutions implemented by an expert team
- High performing hardware and support
- Unlimited remote support hours
Reliable IT Support And Cyber Security
With experience working with small law firms and larger enterprises with numerous partners, we understand the IT requirements and needs that law firms have.
We work with to businesses in London, across the UK, and globally.
Our IT Support for legal companies is available 24/7/365 and includes embedded cyber security controls for data protection and confidentiality assurance.
Reliable IT Solutions
CloudTech24’s customised approach is a process. By listening and understanding our clients’ current setup, we develop a plan to improve security and support your business.
All of our IT solutions are tailor-made for every law firm we onboard. We take time to understand what challenges you are facing with your current IT provider and what things are working for you.
Cyber Security Experts
CloudTech24 understands the importance of data security. Data within your law firm cannot get into the hands of anyone outside the business and cyber security is paramount to the success of legal enterprises.
At CloudTech24, we are cyber security experts.
We have developed comprehensive IT services for law firms that deliver assurance that we can provide all necessary protection and monitoring to your IT systems to ensure that your legal practice is secured against data breaches and cyber-attacks.
Proactive Management
We implement comprehensive, proactive system management for your servers and workstations including backup and disaster recovery, device management, and patch management.
For your firm this means that we install software updates and security patches for all Windows/Mac/Linux systems and 3rd party applications to harden all end user devices alongside other applications used by the legal practice.
Could your business could benefit from IT support for Legal Firms with CloudTech24?
Get in touch with CloudTech24 today.
We want to find out more about the requirements of IT support and cyber security for your business.
We look forward to hearing from you.
Common FAQs about our IT Support for Law Firms
We’ve collated answers to our most commonly asked questions below in our FAQs for IT Support for Law Firms. We are more than happy to answer any other questions you have – please just give us a call.
DO YOU PROVIDE IT SUPPORT AND TRAINING FOR LAW FIRMS?
For product specific training such as for Microsoft Office, Microsoft 365 and Google G Suite – or for general IT support, CloudTech24 have an top of the range eLearning platform, always available – any time, any day. We also constantly monitor the performance of the IT support for law firms and act proactively to ensure the constant smooth running of the IT system.
DO CLOUDTECH24 LOOK AFTER OUR LEGAL SOFTWARE SOLUTIONS?
CloudTech24 are here to provide IT Support to your Lawyers and support staff – to enable your business and ensure the smooth running of your legal practice. Our IT Support team will help your staff with server and desktop support with general IT support and including software platforms including operational platforms including tracking and billing platforms, practice management systems and documentation management systems.
WHAT IS THE AVAILABILITY OF IT SUPPORT FOR LAW FIRMS?
CloudTech24 understand that law firms and the legal industry do not operate under a traditional 9/5 work pattern – the CloudTech24 IT Service desk is operated 24/7/365 so whether you operate a multinational business working in differing timezones or working evenings or weekends, or IT support engineers are available to support your business.
DO CLOUDTECH24 PROVIDE CYBER SECURITY PROTECTION IN ADDITION TO IT SUPPORT?
Cyber Security threats are an ongoing challenge for legal companies, CloudTech24 include Cyber Security protection as part of our manage IT services – Our managed services are here to support and manage your digital goals.
DO LEGAL COMPANIES NEED TO CONSIDER CYBER SECURITY?
Yes, no company is safe from hacking and cyber security. It is essential for the smooth running of a company. Not only is it your data which you need to protect, but it is also that of your clients.
DO YOU OFFER REMOTE AND ON-SITE SUPPORT TO LEGAL COMPANIES?
Remote IT Support is our main means of providing our services. Here at CloudTech24 we use advanced cloud-based technology meaning we can access any device remotely and so does not require us to be there in person. We understand that you might want us on-site from time-to-time and we will happily also make arrangements for this on an adhoc basis.
WHAT IS THE COST OF IT SUPPORT FOR LAW COMPANIES?
We do not have a price sheet for our IT Support services as the requirements from each business we work with is different. Here at CloudTech24, we put together bespoke packages for our clients, offering the best value. We will look at your requirements such as your company size, what current IT solution you have and how many users.
WHERE DO CLOUDTECH24 WORK?
We have offices in London and Surrey and offer our services across the UK and beyond. Given our location, for now, most of our clients are based in the surrounding areas of Surrey, Berkshire, Sussex and Hampshire.
WE ALREADY HAVE AN IT SUPPORT DESK, WHY DO WE REQUIRE MORE IT SUPPORT?
A lot of clients we work with have in-house IT teams. In these situations, CloudTech24 will work alongside the dedicated IT team or specialist as a co-managed approach to your IT solution. Each business is different but for example, as we offer round-the-clock support, many use us as their out of hours IT Support.
DO LAWYERS USE PC OR MAC?
Lawyers use whatever device supports their work best. In our experience, lawyers use PCs more so than Macs.