IT Procurement Services
Having a trusted IT procurement partner is a vital part of an effective business operation.
CloudTech24’s expert team delivers leading IT procurement services in London, across the UK and overseas. Our high-level partnerships with major global vendors allow us to offer you very competitive pricing for hardware, software and licensing. However, our true value goes beyond initial cost savings, we deliver procurement strategies and technological advice that align with our customers’ long-term organisational goals.
What is IT procurement?
IT procurement is selecting and sourcing the correct IT hardware, software and licensing to meet your operational needs.
- Identifying your IT requirements
- Selecting technology vendors
- Negotiating contractual terms
- Purchasing products and services
- Implementation & consulting
- Ongoing management
Effective IT procurement ensures you select right technological solutions, resulting in better performance, improved daily operations, and a more resilient foundation for long-term business growth.
IT procurement service: Step-by-step
Here’s what you can expect from our IT procurement service every step of the way.
Step One: IT Evaluation
We start with a comprehensive assessment of your existing technology, short and long-term business goals, budgets and timelines. Our team evaluates your requirements and identifies any opportunities for improvement.
Step Two: Recommendations
At this stage, CloudTech24 recommend the technology solutions best suited to your business needs and budget.
Our IT consultants have in-depth knowledge of existing and new-to-market products, expertise in creating solutions, and years of experience working with organisations of different sizes and types.
We’re committed to sourcing the IT equipment and services your organisation requires now and for the future.
Step Three: Set up
Once your equipment has been delivered, our in-house IT specialists can handle the complete setup process for you. From physical hardware deployment or complex software/licensing configuration, CloudTech24 ensures a smooth implementation and seamless transition for your business.
Step Four: Lifecyle management
CloudTech24 provide continuous, rolling management that aligns with your warranties and software lifecycle. We can support direct vendor relationships and provide ongoing support and management to optimise your technology investments for long-term operational success.
Getting you the best deal on your IT equipment
When you use CloudTech24 for IT procurement, you are partnering with a provider that can source software, hardware and licensing solutions at highly competitive prices. We source our hardware, software, and licensing through strategic distribution channels, leveraging premium partnerships with global brands like Microsoft, Google, CrowdStrike, Lenovo, and Cisco.
As a top tier partner, we can pass on exclusive partner discounts directly to our clients. We also benefit from exclusive access to channel stock, with priority allocation and fast shipping to guarantee rapid delivery times. Whether you are provisioning end-user computing, upgrading network infrastructure, sourcing software applications, or managing software licensing, our team sources the technology required to maximise ROI.
We let the numbers do the talking
At CloudTech24, we’re proud of the results we deliver for our clients. With a 96% year-over-year client retention rate, we’ve built lasting relationships by consistently providing reliable and effective solutions.
Today, we support over 250 customers across more than 10 countries worldwide, showcasing our ability to scale and serve businesses globally. What sets us apart is our speed and efficiency. We resolve issues in less than 68 minutes on average, ensuring our clients get the support they need without delays. These achievements reflect our commitment to delivering exceptional service and value every single day.
96%
Retention of current clients YoY
250+
Customers in over 10 countries worldwide
<68
Minutes to issue resolution
Book a discovery call
Book a time that works for you to talk to our sales team about how a team of global engineers from around the world deliver 24/7 cybersecurity and IT services.
Frequently asked questions about our IT procurement services
We often receive questions about our IT procurement services, so let’s clear them up here with some helpful answers to your FAQs. We’re also at the end of the phone if you’d prefer to speak to us.
Why should I use CloudTech24's IT procurement services?
We work with over 250 businesses, giving us an in-depth understanding of the solutions required for a range of organisations in a variety of industry sectors.
CloudTech24’s IT procurement services include an in-depth needs assessment, comprehensive market research, strategic vendor evaluation, and ongoing support.
Can CloudTech24 assist in vendor selection?
Yes. We partner with leading technology providers, who we evaluate based on factors such as their reputation, independent industry analysis, technical expertise and our in-house technical evaluation. This comprehensive evaluation process ensures our clients partner with the best vendors to meet their needs.
Can you explain the total cost analysis in IT procurement?
Total cost analysis involves considering upfront expenses, as well as long-term costs (eg. maintenance, licensing, and scalability). The team at CloudTech24 can analyse solutions, based on technology lifecycle and service costs.
How does CloudTech24 address the needs of growing businesses?
When making our recommendations, CloudTech24 takes into account your organisation’s growth potential. We help you evaluate and select technologies that will scale as your business expands, avoiding the need for frequent technology overhauls.
What role does risk mitigation play in IT procurement?
Risk mitigation is essential in IT procurement. CloudTech24 reduces risk by conducting thorough vendor assessments and ensuring technical solutions align to security, compliance and operational and functional requirements.
How does CloudTech24 stay updated on emerging technologies?
We conduct ongoing research, market analysis, and industry monitoring, enabling us to identify new technologies and trends in the rapidly changing IT landscape.
Trusted by over 250 companies globally
More than 250 companies trust us to manage their IT and cybersecurity. We’re known for our rapid response and friendly service. Not tech savvy? No problem; we explain what we’re doing in plain English, so you know what to expect and have clear timelines. You’ll always receive a warm welcome from our team.
What our clients say about us
I work directly with CloudTech24 as a vendor of theirs, CloudTech24 are a very mature and forward thinking MSP. Their processes are carefully mapped out and diligently analysed – they carefully leverage AI and automation to assist with their day-to-day offerings with the customer as the forefront of their decision making.
I had full confidence when first dealing with the team at CloudTech24 as their communication from start to finish was exceptional and made me feel at ease. When IT is an essential part of business, it can be stressful when things go wrong but with CloudTech24 they have regularly exceeded my expectations.
Swift response and resolution to any issues. The Service Desk team are always proactive and helpful.
I had a fantastic experience when dealing with CloudTech24. Their team are quick, knowledgeable and friendly and they solved my issue very promptly.
We’ve partnered with CloudTech for many years now, and the team are always super friendly and are experts at what they do.
We’ve partnered with CloudTech24 for several years, and they always go above and beyond for their clients. They are a pleasure to work with, and we would 100% recommend them to anyone looking for IT support!
We’ve had the pleasure of partnering with CloudTech24 for several years, and it’s a relationship we genuinely value. They’re a fantastic team, always going the extra mile for their clients and bringing real care to everything they do. Great people, great attitude, and a joy to work alongside.
The team have been great! Very easy to work with and keep things as simple as possible for me. Thanks again 🙏🏼
Working with CloudTech24 has been a genuinely smooth and valuable experience from start to finish. The onboarding process was structured and efficient, with the team taking time to fully understand our setup, risks, and goals before implementing any solutions.
Day-to-day, their support has been consistently reliable. Issues are handled quickly, often before they become real problems, and there’s a clear proactive approach rather than just reactive fixes.
Their cybersecurity expertise has also added a strong layer of confidence, we know our systems, data, and users are properly protected.
What stands out most is the level of service. Communication is clear, response times are fast, and nothing feels like too much trouble. They operate more like an extension of our team than an external provider, which makes a big difference.
Overall, it’s taken a lot of stress away from managing IT internally and allowed us to focus on growing the business, knowing everything behind the scenes is in safe hands.
Long Term Customer of Cloudtech24 – since November 2019.
Always answer the questions, they are always happy to bounce ideas off.
Seem to be very knowledgeable and on top of their game.
Responsive and friendly team
CloudTech24 have been a huge support to Positively Adam, providing reliable IT and cybersecurity services here in London.
From day one, their approach has been proactive rather than reactive. Their 24/7 support gives real peace of mind, issues are handled quickly, communication is clear, and nothing feels left hanging. It’s reassuring to know our systems are constantly monitored and protected.
They’ve strengthened our Microsoft 365 setup, tightened our security, and made our overall IT infrastructure far more streamlined and resilient. Most importantly, they explain everything in straightforward terms, which makes decision-making easy and stress-free.
If you’re looking for an IT partner that genuinely adds value and helps your business run smoothly, I highly recommend CloudTech24.
We’ve been working with CloudTech24 for our IT support and cybersecurity in London, and the service has been outstanding.
Their 24/7 support genuinely makes a difference. Any issues are picked up quickly, resolved efficiently, and communicated clearly, no chasing, no confusion. You can tell they proactively monitor systems rather than just reacting when something breaks.
What really stands out is their professionalism and technical expertise. From Microsoft 365 support to strengthening our overall cybersecurity posture, everything feels structured, secure, and well-managed. They explain technical matters in plain English, which is invaluable for non-technical teams.
If you’re a London-based business looking for reliable, proactive IT support that actually feels like a partnership rather than a helpdesk, I wouldn’t hesitate to recommend CloudTech24.
CT24 have regularly provided outstanding support. The team are always responsive, polite, helpful and a pleasure to work with. A big thanks to all the team!
great job and helped me out.
Setting up a new business can be daunting but the team at CT24 assisted me with all the tech set up. Their response time in amazing, they were calm and patient with my million questions. I cannot recommend them more highly.
I can’t say enough nice things about CloudTech24 IT support. For the past year of working with them, they have always responded professionally and quickly. A little shoutout to Ethan who helped me resolve an issue today. He stayed on the call with me until the issue was resolved. When things aren’t working… you want an IT company that can resolve issues quickly, highly recommend them. I’m located in Denver, CO.
Excellent service.
This service works well.
Quick response to resolve my issue, thank you!
Great service. Ethan is very helpful
Fast
Best IT support!
I’ll definitely use this again.
Always great service. Speedy, patient and helpful
Long term customer of Cloudtech24 – today was particularly useful as there is no one as nerdy as me in our company, and it was good just to bounce the problem off the team. I eventually found the answer myself – sort of ‘once you have excluded everything that should be causing it, you’re left with what it couldn’t be’. And it was!
Helpful & cheerful as always thank you Yassi
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