Managed Cloud Services
Transform your business with reliable, scalable managed cloud services from CloudTech24, trusted by 250+ UK companies for 24/7 support and cloud management.
Cloud management and security services
We’re an award-winning IT services provider offering cloud support services across multiple platforms, including Google Workspace and Microsoft 365. Our cloud management services are designed to secure and back up your data. We are available 24/7/365 to ensure your data is managed effectively, and downtime is minimised so your business can function optimally.
Cloud management services
Elevate your cloud operations with CloudTech24’s managed services—trusted by 250+ UK businesses for unmatched reliability and performance.
Our comprehensive managed cloud services deliver reliable hosting, seamless migrations, and expert support for leading platforms like Google Workspace and Microsoft 365. Partner with CloudTech24 to simplify your cloud infrastructure, reduce downtime, and scale effortlessly with certified engineers handling everything.
By outsourcing to our ISO 27001-certified team, offering 24/7/365 technical support and UK-hours sales, your business gains peace of mind knowing platforms are optimised, secured and supported.
We let the numbers do the talking
At CloudTech24, we’re proud of the results we deliver for our clients. With a 96% year-over-year client retention rate, we’ve built lasting relationships by consistently providing reliable and effective solutions.
Today, we support over 250 customers across more than 10 countries worldwide, showcasing our ability to scale and serve businesses globally. What sets us apart is our speed and efficiency. We resolve issues in less than 68 minutes on average, ensuring our clients get the support they need without delays. These achievements reflect our commitment to delivering exceptional service and value every single day.
96%
Retention of current clients YoY
250+
Customers in over 10 countries worldwide
<68
Minutes to issue resolution
What is cloud management?
Cloud management is the process of monitoring and optimising the performance of your cloud infrastructure, including resources, applications, data, and services hosted in the cloud. Our cloud services are designed to help you improve the security, cost efficiency and scalability of your cloud-based applications. Optimising your cloud infrastructure as your business grows ensures that your operations remain streamlined for maximum efficiency and that you can respond to new opportunities quickly. With CloudTech24, proactive management minimises downtime and future-proofs your IT for seamless expansion.
Cloud support services from technical experts
We’re here to ensure your IT workspace runs smoothly and securely, proactively managing every aspect so you can focus on growth. Our certified team takes regular data backups with automated scheduling and rapid recovery options, handles seamless data migrations to minimise downtime during transitions, and rigorously checks domain hosting for vulnerabilities, performance, and optimal configuration.
Beyond basics, we monitor system health 24/7/365, apply security patches promptly, optimise resource allocation to control costs, and provide detailed reporting on usage and performance. This comprehensive approach—tailored for platforms like Google Workspace, Microsoft 365, and Azure – delivers 99.99% uptime while ensuring compliance with standards like ISO 27001.
Migrating data from legacy systems to more efficient and secure platforms is essential for maintaining relevance and optimising operational workflows. Furthermore, ensuring the security and effective hosting of the domain where data resides is paramount.
This involves implementing robust security measures, such as encryption, firewalls, and intrusion detection systems, to fortify the domain against potential cyber threats. Moreover, the hosting environment needs careful consideration, ensuring scalability, reliability, and high performance to meet the organisation’s evolving needs while adhering to industry best practices and compliance standards.
Benefits of managed cloud services
Effective cloud management can improve the performance and security of your IT while controlling your business expenses. Our managed cloud services are suitable for businesses of all types and sizes. Here are some of the primary benefits.
Optimised cloud spend
Monitoring and forecasting cloud spending can be complicated. With comprehensive reports that include chargeback and showback, cloud management systems may improve resource allocation usage comprehension and help you anticipate expenses with accuracy.
Improved compliance and security
Cloud management can help you comply with cloud regulations, guidelines, and legal obligations. Additionally, administrators can automate use and configuration monitoring across environments to swiftly detect violations and other emergent situations, simplifying security processes.
Centralised management
You can connect storage, operating systems, apps, cloud security tools, and more with cloud management solutions. Across various clouds and environments, the outcome is uniform and unified management of resource allocation, compliance, security, and cost control.
Environmental sustainability
Cloud management can help decrease your cloud infrastructure’s energy consumption and minimise resource waste.
Visibility across environments
To effectively manage cloud sprawl, it is crucial to maintain a comprehensive record of your resources, their utilisation, and the individuals who have access to them. By employing cloud management, you can not only stay informed about your workloads but also determine the ideal equilibrium and maximise the potential of your cloud capacity.
Faster time to value
Cloud management reduces the time spent on routine tasks and maintenance, resulting in increased efficiency. Providing self-service access for automated provisioning and deployments supports agile development throughout the entire application lifecycle, leading to faster delivery and fewer errors.
CloudTech24 partnerships
CloudTech24 has established strategic partnerships with leading technology vendors, including Google and Microsoft. These alliances ensure our clients are using the most advanced cloud collaboration platforms for maximum productivity, robust security, and seamless cloud enablement so CloudTech24 can leverage these capabilities to deliver comprehensive IT support services that support Google Workspace and Microsoft 365.
Need cybersecurity coverage from a market leading SOC?
Our Security Operations Centre provides 24/7/365 security monitoring to improve security posture and safeguard business operations. Speak to the team about our managed security services.
Cloud services in London
CloudTech24 delivers expert cloud services to businesses in London and across the UK. As one of London’s few highly rated providers offering 24/7/365 cloud support.
CloudTech24 enhance the effectiveness of your IT systems so your business can function at its optimum without disruption. We use advanced technology to continuously monitor your cloud platforms securely and ensure we can provide effective, secure, and responsive IT services.
Book a discovery call
Book a time that works for you to talk to our sales team about how a team of global engineers from around the world deliver 24/7 cybersecurity and IT services.
Managed Cloud Services - FAQs
We often receive questions about our cloud management services, so we thought we would clear them up with some helpful FAQs below. We’re also happy to help over the phone if you’d prefer to speak to someone.
What are managed cloud services?
Managed cloud services are when a third-party provider (usually a Managed Service Provider – MSP) takes charge of the management, maintenance, and optimisation of an organisation’s cloud infrastructure and services. So instead of a company’s internal team having to manage cloud systems, the provider takes care of it.
What are the benefits of cloud management?
Cloud management offers scalability, cost-efficiency, improved accessibility, enhanced security, streamlined operations, and the ability to innovate and adapt quickly. By leveraging this, you can enhance your competitiveness and drive growth.
Are operations secure across the cloud?
Yes. CloudTech24 provide dynamic monitoring of your cloud platform and enable security barriers such as multi-factor authentication and encryption.
How can managed cloud services help small businesses?
Managed cloud services help small businesses by providing an infrastructure with accessible data, automatic syncing, remote work, and easy backups.
Is cloud management the same as cloud computing?
No. Cloud management is different from cloud computing. Cloud computing refers to using remote servers and resources to perform tasks and store data. In contrast, cloud management refers to the process of managing and optimising the use of those resources.
Trusted by over 250 companies globally
More than 250 companies trust us to manage their IT and cybersecurity. We’re known for our rapid response and friendly service. Not tech savvy? No problem; we explain what we’re doing in plain English, so you know what to expect and have clear timelines. You’ll always receive a warm welcome from our team.
What our clients say about us
CloudTech24 were more expensive than my previous provide but quickly identified security issues with our setup, since transitioning to them we are assured of the capabilities of the team and the protection they offer, to allow us to concentrate on running the business
We recently had an issue with a potential breach, which they responded to immediately and gave us advice and best practice guidance. It’s one of the few renewals I have no problem signing off when it arrives!
They provide high-quality advice, excellent IT support, and fast service.
CloudTech24’s speedy response to questions is impressive.
Great team, fast support A+
We’ve been really impressed with CloudTech24 and the support they’ve provided to our business. They took over the management of our Microsoft 365 provisioning, backups, security, and 24-hour IT support, making the whole process seamless and straightforward.
Their team has been professional, responsive, and knowledgeable, giving us peace of mind that our systems and data are being properly looked after. Having reliable 24-hour IT support available has also made a big difference to our day-to-day operations.
We would definitely recommend CloudTech24 to any business looking for a dependable IT partner.
Fantastic team always sort out our problems fast
Great service from these guys. Very responsive, helpful, knowledgable and technically competent – we get excellent IT support from them.
Received detailed information and feedback that was clearly explained in a timely manner.
What a great team! I can’t recommend them highly enough.
Very helpful and resolved my issues quickly. Many thanks
Very helpful team, provided quick responses and services, highly recommend!
Great Team and services!
CloudTech24 have regularly provided outstanding support. The team are always responsive, polite, helpful and a pleasure to work with. A big thanks to all the team.
I work directly with CloudTech24 as a vendor of theirs, CloudTech24 are a very mature and forward thinking MSP. Their processes are carefully mapped out and diligently analysed – they carefully leverage AI and automation to assist with their day-to-day offerings with the customer as the forefront of their decision making.
Quick support by Ralph. Smooth service amidst difficult technicalities
I had full confidence when first dealing with the team at CloudTech24 as their communication from start to finish was exceptional and made me feel at ease. When IT is an essential part of business, it can be stressful when things go wrong but with CloudTech24 they have regularly exceeded my expectations.
Swift response and resolution to any issues. The Service Desk team are always proactive and helpful.
I had a fantastic experience when dealing with CloudTech24. Their team are quick, knowledgeable and friendly and they solved my issue very promptly.
We’ve partnered with CloudTech for many years now, and the team are always super friendly and are experts at what they do.
We’ve partnered with CloudTech24 for several years, and they always go above and beyond for their clients. They are a pleasure to work with, and we would 100% recommend them to anyone looking for IT support!
We’ve had the pleasure of partnering with CloudTech24 for several years, and it’s a relationship we genuinely value. They’re a fantastic team, always going the extra mile for their clients and bringing real care to everything they do. Great people, great attitude, and a joy to work alongside.
Very speedy response team
CloudTech24 always delivers on time.
We recently made the transition from an in-house IT setup to working with CloudTech24 as our first ever outsourced IT provider and we couldn’t be happier with the decision. From the very start, their professionalism, expertise and attention to detail have been outstanding.
Their knowledge of Microsoft 365 is second to none, but what really stands out is that their skills and support stretch far beyond that. They’ve guided us smoothly through the transition, provided clear advice at every stage and are always on hand when we need them.
It’s a huge reassurance knowing that as a client we can rely on them not just to fix issues, but to proactively keep our systems running at their best. They’ve genuinely raised the bar for what IT support should look like and we’d highly recommend them to any business looking for a reliable, knowledgeable and supportive partner.
Extremely quick and efficient response
The team have been great! Very easy to work with and keep things as simple as possible for me. Thanks again 🙏🏼
Working with CloudTech24 has been a genuinely smooth and valuable experience from start to finish. The onboarding process was structured and efficient, with the team taking time to fully understand our setup, risks, and goals before implementing any solutions.
Day-to-day, their support has been consistently reliable. Issues are handled quickly, often before they become real problems, and there’s a clear proactive approach rather than just reactive fixes.
Their cybersecurity expertise has also added a strong layer of confidence, we know our systems, data, and users are properly protected.
What stands out most is the level of service. Communication is clear, response times are fast, and nothing feels like too much trouble. They operate more like an extension of our team than an external provider, which makes a big difference.
Overall, it’s taken a lot of stress away from managing IT internally and allowed us to focus on growing the business, knowing everything behind the scenes is in safe hands.
Quick response
Excellent team to work with. Customers are really at the core of what they do!
Understood the pain point, fixed it, job done!
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CloudTech24 manage our ICT equipment end-to-end, from sourcing and configuring laptops and devices to installing software, security tools and updates before issuing equipment to staff. New starters receive devices ready to use from day one, making onboarding smooth and efficient.
Their remote support is excellent, allowing issues to be resolved quickly with minimal disruption. The CloudTech24 team are responsive, knowledgeable and communicate clearly when supporting staff.
They also provide valuable business continuity support through spare laptops and rapid replacement arrangements, helping minimise downtime when issues arise.
CloudTech24 has also been instrumental in strengthening our cyber security, particularly through our Cyber Essentials and Cyber Essentials Plus journey. Their guidance, expertise and proactive approach have been invaluable.
Day-to-day support is consistently strong. They respond promptly to tickets, assist with troubleshooting, proactively flag suspicious emails and potential phishing attempts, and help us maintain a secure IT environment.
The account management is excellent. Our account manager understands our organisation, is responsive to our needs and acts as a trusted adviser rather than simply a supplier.
What stands out most is that CloudTech24 feels like an extension of our team. They are proactive, reliable and genuinely invested in helping us improve our IT infrastructure, security and ways of working.
Overall, we’ve been extremely happy with CloudTech24 and would have no hesitation in recommending them. Having worked in finance and operations for over 20 years and worked with a number of IT support providers during my career, I would say CloudTech24 has been the best IT partner I’ve worked with.