Business VoIP Phone Service
CloudTech24 offers advanced business VoIP phone services designed to meet modern communication needs. Our hosted solutions provide seamless connectivity, whether your team is in the office, working remotely, or on the move.
Key features
- Multi-device compatibility: Use our intuitive apps to access your VoIP system via desk phones, PCs, or mobile devices
- Managed migration: Our dedicated team will ensure a seamless phone system migration
- Unified communications: Integrate voice, video, and messaging into a single platform
- High-quality audio: Benefit from HD voice quality, ensuring clear and professional communication
- 24/7 support: Our expert team is available around the clock to assist with any issues or questions.
Ready to unify and future-proof your communications?
CloudTech24’s business VoIP phone service delivers enterprise-grade, fully managed phone communications that build on tools like Google Voice and Microsoft Teams Voice, offering seamless integration, advanced features, and 24/7 based support.
We handle migrations, custom configurations, and hybrid deployments, ensuring your teams get crystal-clear calls, unified management across locations, and robust security whether using VoIP handsets, softphones, or extending Google Workspace/Microsoft 365 ecosystems.
Perfect for SMEs and enterprises reducing costs while scaling, our VoIP solutions provide auto-attendants, call queues, analytics, and compliance features that outperform standalone Google Voice or Teams Calling Plans, all with predictable pricing and zero on-site hardware.
Benefits of hosted VoIP services
- Productivity: CloudTech24’s hosted VoIP services enhance business productivity by enabling employees to communicate seamlessly while multitasking
- Cost: By replacing costly traditional landlines, our solution helps you reduce expenses
- Flexibility and scalability: VoIP (Voice over Internet Protocol) delivers phone services over the internet, offering greater flexibility and scalability, essential for supporting remote and hybrid work.
- No on-site hardware: Our cloud-hosted business VoIP services require no on-site hardware and offers versatile access through VoIP desk phones, PC applications and mobile softphone apps.
- Stay connected: VoIP allows your team to stay connected from anywhere with an internet connection.
VoIP security and compliance
At CloudTech24, we prioritise the security of your communications. We use a number of privacy measures to keep sensitive business information safe:
- End-to-end encryption: Protect sensitive conversations with robust encryption protocols
- Regular updates: Our systems are consistently updated to safeguard against emerging threats
- Compliance: Our services adhere to industry standards and regulations, ensuring your VoIP solution meets compliance requirements.
These measures ensure that your business can confidently use your VoIP system, in the knowledge that the CloudTech24 service meets regulations and the strict requirements for protecting data.
We let the numbers do the talking
At CloudTech24, we’re proud of the results we deliver for our clients. With a 96% year-over-year client retention rate, we’ve built lasting relationships by consistently providing reliable and effective solutions.
Today, we support over 250 customers across more than 10 countries worldwide, showcasing our ability to scale and serve businesses globally. What sets us apart is our speed and efficiency. We resolve issues in less than 68 minutes on average, ensuring our clients get the support they need without delays. These achievements reflect our commitment to delivering exceptional service and value every single day.
96%
Retention of current clients YoY
250+
Customers in over 10 countries worldwide
<68
Minutes to issue resolution
Why choose CloudTech24 for your business VoIP phone service?
Cloud-based flexibility: Our VoIP phone service eliminates the need for on-site hardware, allowing your team to make and receive calls from any internet-connected device.
Cost efficiency: Switching to our internet phone service for business can reduce your communication expenses by up to 60% compared to traditional phone systems.
Advanced features: Enjoy features like call forwarding, voicemail-to-email, auto-attendants, and conference calling, all standard with our VoIP business solutions.
Scalability: Easily add or remove users as your business grows, ensuring your business VoIP service adapts to your changing needs.
Book a discovery call
Book a time that works for you to talk to our sales team about how a team of global engineers from around the world deliver 24/7 cybersecurity and IT services.
FAQs about our Business VoIP phone service
We often receive questions about our Business VoIP phone service, so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us or fill out our contact form – we would be more than happy to help.
Can I migrate my phone number to a VoIP system?
Yes. We are very familiar with the process of moving an existing phone number into a VoIP system. Our IT projects team submits a porting request and integrates your existing number once the port is completed. The process typically takes 5-10 working days.
How long does it take to set up VoIP?
The CloudTech24 project team handle the entire set up. It is possible to do a same day VoIP setup.
Are VoIP phones more expensive?
Despite VoIP phones being more expensive, VoIP systems costs are up to 60% lower than traditional lines. Theye are also scalable per user with a cloud PBX service.
What is the best VoIP solution for a small business?
The best VoIP solution for a small business depends on your existing software ecosystem. For simplicity and maximum efficiency, CloudTech24 recommends Google Voice for companies using Google Workspace and Microsoft Teams Voice for Microsoft 365 businesses.
Can I have VoIP with desk phones?
Yes. Business VoIP systems are compatible with VoIP-enabled desk phones, giving you a traditional phone experience with advanced digital features.
More advanced systems that integrate with your business collaboration platforms, like Microsoft 365 or Google Workspace, offer increased flexibility and can be software-based with a headset.
What happens with VoIP in the event of power outages?
VoIP services rely on internet connectivity, so if your network or power goes down, your VoIP service may be interrupted. To mitigate this, we recommend using battery backup systems (UPS) and mobile app failover features for continued access during a power cut.
Trusted by over 250 companies globally
More than 250 companies trust us to manage their IT and cybersecurity. We’re known for our rapid response and friendly service. Not tech savvy? No problem; we explain what we’re doing in plain English, so you know what to expect and have clear timelines. You’ll always receive a warm welcome from our team.
What our clients say about us
Fantastic team always sort out our problems fast
Great service from these guys. Very responsive, helpful, knowledgable and technically competent – we get excellent IT support from them.
Received detailed information and feedback that was clearly explained in a timely manner.
Very helpful and resolved my issues quickly. Many thanks
Very helpful team, provided quick responses and services, highly recommend!
Great Team and services!
I work directly with CloudTech24 as a vendor of theirs, CloudTech24 are a very mature and forward thinking MSP. Their processes are carefully mapped out and diligently analysed – they carefully leverage AI and automation to assist with their day-to-day offerings with the customer as the forefront of their decision making.
Quick support by Ralph. Smooth service amidst difficult technicalities
I had full confidence when first dealing with the team at CloudTech24 as their communication from start to finish was exceptional and made me feel at ease. When IT is an essential part of business, it can be stressful when things go wrong but with CloudTech24 they have regularly exceeded my expectations.
Swift response and resolution to any issues. The Service Desk team are always proactive and helpful.
I had a fantastic experience when dealing with CloudTech24. Their team are quick, knowledgeable and friendly and they solved my issue very promptly.
We’ve partnered with CloudTech for many years now, and the team are always super friendly and are experts at what they do.
We’ve partnered with CloudTech24 for several years, and they always go above and beyond for their clients. They are a pleasure to work with, and we would 100% recommend them to anyone looking for IT support!
We’ve had the pleasure of partnering with CloudTech24 for several years, and it’s a relationship we genuinely value. They’re a fantastic team, always going the extra mile for their clients and bringing real care to everything they do. Great people, great attitude, and a joy to work alongside.
Very speedy response team
Extremely quick and efficient response
The team have been great! Very easy to work with and keep things as simple as possible for me. Thanks again 🙏🏼
Working with CloudTech24 has been a genuinely smooth and valuable experience from start to finish. The onboarding process was structured and efficient, with the team taking time to fully understand our setup, risks, and goals before implementing any solutions.
Day-to-day, their support has been consistently reliable. Issues are handled quickly, often before they become real problems, and there’s a clear proactive approach rather than just reactive fixes.
Their cybersecurity expertise has also added a strong layer of confidence, we know our systems, data, and users are properly protected.
What stands out most is the level of service. Communication is clear, response times are fast, and nothing feels like too much trouble. They operate more like an extension of our team than an external provider, which makes a big difference.
Overall, it’s taken a lot of stress away from managing IT internally and allowed us to focus on growing the business, knowing everything behind the scenes is in safe hands.
Quick response
Understood the pain point, fixed it, job done!
Long Term Customer of Cloudtech24 – since November 2019.
Always answer the questions, they are always happy to bounce ideas off.
Seem to be very knowledgeable and on top of their game.
Responsive and friendly team
CloudTech24 have been a huge support to Positively Adam, providing reliable IT and cybersecurity services here in London.
From day one, their approach has been proactive rather than reactive. Their 24/7 support gives real peace of mind, issues are handled quickly, communication is clear, and nothing feels left hanging. It’s reassuring to know our systems are constantly monitored and protected.
They’ve strengthened our Microsoft 365 setup, tightened our security, and made our overall IT infrastructure far more streamlined and resilient. Most importantly, they explain everything in straightforward terms, which makes decision-making easy and stress-free.
If you’re looking for an IT partner that genuinely adds value and helps your business run smoothly, I highly recommend CloudTech24.
We’ve been working with CloudTech24 for our IT support and cybersecurity in London, and the service has been outstanding.
Their 24/7 support genuinely makes a difference. Any issues are picked up quickly, resolved efficiently, and communicated clearly, no chasing, no confusion. You can tell they proactively monitor systems rather than just reacting when something breaks.
What really stands out is their professionalism and technical expertise. From Microsoft 365 support to strengthening our overall cybersecurity posture, everything feels structured, secure, and well-managed. They explain technical matters in plain English, which is invaluable for non-technical teams.
If you’re a London-based business looking for reliable, proactive IT support that actually feels like a partnership rather than a helpdesk, I wouldn’t hesitate to recommend CloudTech24.
CT24 have regularly provided outstanding support. The team are always responsive, polite, helpful and a pleasure to work with. A big thanks to all the team!
great job and helped me out.
Setting up a new business can be daunting but the team at CT24 assisted me with all the tech set up. Their response time in amazing, they were calm and patient with my million questions. I cannot recommend them more highly.
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