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30 September 2025

2 minutes read time

Google direct vs reseller for Workspace

I’ve been Chief Operating Officer at CloudTech24 for over eight years and have played a key role in its growth from a team of three people in 2018 to a business of 45 and growing today. During that time, we’ve achieved more than 25 times revenue growth while building a reputation for delivering high-quality managed IT and cyber security services.

My career began in sales and IT support before progressing into website hosting, technical pre-sales and leadership. That experience has given me a broad understanding of both the commercial and technical aspects of running a successful technology business.

As Chief Operating Officer for CloudTech24, I lead our operations, technical services and customer experience. I’ve helped shape our technology strategy, securing Microsoft Tier 1 Direct Partner status, Microsoft Modern Work Solutions Partner and Security designations, while maintaining our Google Workspace partnership and introducing new technologies that continue to strengthen our services.

I’m passionate about building high-performing teams, improving the way we work and using automation and AI to help businesses become more efficient, secure and resilient.

In my spare time, I enjoy playing 7-a-side football, keeping up with the latest tech and gadgets, and spending time with my two Maine Coon cats. I’m also a long-time Call of Duty fan, especially from the OG Verdansk and Rebirth Island days.

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Should businesses get Google Workspace straight from Google or through a reseller? 

Well, to decide, you have to take into account a number of factors that will ultimately determine which option you choose. 

In this blog, we’ll cover the differences between buying Workspace directly and from a reseller, when to choose direct, when to choose a reseller, and the key considerations you should think about before making your purchase. 

What is a Google Workspace reseller?

A Google Workspace reseller is a third-party company that Google authorises to sell Google Workspace plans. 

These companies add extra value by providing additional services, so when you buy through a reseller, you’re essentially getting Google Workspace with added perks that can simplify account management. 

What is a Google Workspace direct seller?

This simply means buying through Google directly. You’ll be dealing with Google’s own team, paying their subscription fee and managing your account independently. 

With this option, you get all the necessary tools, but nothing extra.

What are the differences between direct and reseller?

When you buy Google Workspace directly, you get the basic software and support from Google. 

However, a Google Workspace reseller offers the same core features but with extra perks like technical support, help with migration, bundled services, flexible payment options, and usually better prices. 

So, the best choice depends on your business: if you need a tech-savvy partner and custom solutions, a reseller is the way to go. 

But if your needs are straightforward and you have your own in-house tech expertise, buying directly is likely the best option.

ProsCons
Google resellerExtra support
Integration with other services 
Flexible billing
Potential discounts
Working with a third party
Less control over billing support and admin changes
Google directlyNo third party
Simple setup
Limited personalised support
No service bundles
Rigid billing

A final thought

The decision is entirely dependent on your business’s needs and what you want to achieve with Google Workspace. 

If you already have in-house expertise and you prefer a more straightforward set-up, then going directly to Google may be the best option for you.

On the other hand, if you would like personalised support, flexible billing, and an expert who can tailor to your needs and goals, then a reseller like CloudTech24 is likely the better option. 

Consider factors such as your budget and technical expertise, and you’ll quickly determine the choice that is best for you and your team.

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