CloudTech24 are a Recommended Microsoft 365 Partner in the top 5% of Global Microsoft partners and provide Microsoft 365 Support Services for Businesses

CloudTech24 are Microsoft specialists and provide top-quality fully managed Microsoft 365 support (previously Microsoft Office 365) services to businesses in LondonSurreySussexHampshireBerkshire and across the UK.

Microsoft 365 is a centralised cloud-based business platform that allows companies the flexibility to work from any location, on any device, at any time. Our specialists assist organisations in leveraging the full functionality of Microsoft 365 with ongoing management and platform support – we’re here to alleviate any pressures your IT teams currently face when provisioning, supporting and managing the platform. We will provide the level of support your organisation requires to achieve its business objectives, as well as freeing up valuable time and internal resources which you can allocate to elsewhere in the company. 

We’ll help you maximise your potential with Microsoft 365

Microsoft 365 offers endless business rewards, from increased productivity to a better way of collaborative working. However, the secret to success lies beyond simply purchasing the software. In order to get the most out of Office 365, you need to ensure structured implementation followed by firm, systematic management. Whether you’re looking to migrate to Microsoft Cloud and you’re unsure how to do so successfully, or you’re already using the software and need extra support, we are here to help you get the most out of the application. 

We facilitate elite organisational support for the Microsoft 365 Cloud productivity suite, including implementation, support, training, and fully managed Office 365 support. For many businesses, transferring over to a new system can seem like a daunting prospect. We have a wealth of knowledge and experience in the field, which enables us to guarantee a seamless migration transition for your business. Based on your specific IT needs, our specialist team will plan and execute a top-quality, strategic migration of your data and applications, with zero disruption to your business activities. Following implementation, CloudTech24 supplies everything you need to optimise and manage Office 365. We offer a wide range of Microsoft 365 support package options, with varying features included to meet the requirements of every business and SME. 

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Your data is safe and secure

In terms of data, CloudTech24 ensures that all of your data is secure, backed up, and verified in Microsoft 365. Through our cloud data backup system, we can safely back up and restore data directly from Office 365. Our advanced solution allows us to schedule automatic backups of your data regularly to maximise data protection and safeguard your organisation from any business-critical losses. In the unlikely event that you do experience any data loss, we have the ability to carry out an emergency recovery to restore data within minutes. This ensures maximum protection for your data and minimal downtime for business operations. 

Our Microsoft 365 support services also cover license management and the provision and decommission of user accounts. We understand the fast-changing nature of business and the challenges associated with keeping your IT systems up-to-date with new corporation requirements and staff turnover. CloudTech24 can eliminate these concerns for your company by facilitating full management of your licenses and taking care of user accounts, which includes creating new starter accounts and removing privileges for leavers and dormant accounts. With CloudTech24 Office 365 support, you have the peace-of-mind that only authorised users can access your applications and system accessibility is always guaranteed. 

We also offer ongoing platform monitoring and maintenance once your Microsoft 365 systems are up and running. We utilise our own high-tech cloud technology in combination with dynamic system monitoring and management to ensure that your Office 365 systems are secure and fully functional, at all times. Through our industry-leading management tools we facilitate performance tracking by delivering continuous health and safety checks for your applications. Our systems alert us of any potential issues, and we provide immediate response and remediation remotely through cloud integration. We guarantee full reliability and security for your Microsoft 365 data and applications and in turn, help you to drive productivity and efficiency within your business.  

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Award-winning IT Support

Alongside this, we provide round-the-clock IT support with a team of technical specialists on hand to answer any questions you may have or provide remote assistance. Our team of qualified experts are fully trained in Office 365, so however complex your support needs are, we can be sure to help. You can access our unlimited Microsoft 365 support service via phone or email 24 hours a day, 7 days a week, 365 days of the year. 

Our Microsoft 365 support services offer a game-changing advantage for your organisation. Our professional staff get to know your business, assess your needs and take note of your objectives. We can offer an expert recommendation on the Microsoft 365 support we believe is the best fit for you and go above and beyond to help your business get the most out of this software. Rest assured, we have all of your Microsoft 365 support needs covered to allow you to focus your efforts on wherever it matters most for your business. 

Common FAQs about our Microsoft 365 Support Services

We often receive questions about our Microsoft 365 support so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.

Office 365 is the former naming for Microsoft’s business suite that was rebranded in 2020 to Microsoft 365.

Microsoft 365 is a productivity cloud that combines premium Office applications with enabling cloud services, device management with advanced security and compliance controls.

Microsoft provide technical assistance in the “office help and training” site, that is available here (href: https://support.office.com/)

Microsoft have a tiered partner program, CloudTech24 are in the top 5% of all global partners and trusted by Microsoft to provide technical implementation, consulting and ongoing technical support.

Microsoft live assist (href:https://support.microsoft.com/en-us/contact us/) can provide initial assistance and raise initial support tickets

You can speak to a live Microsoft agent using the customer support number 0344 800 2400 regarding technical issues – CloudTech24 offer Microsoft 365 support and also 3rd party solutions and integrations and full understanding and support of your environment.

Both Microsoft 365 and Google G Suite are leading business cloud collaboration suites, CloudTech24 is a leading partner of both vendors – speak to us today about your requirements and we can assist in determining what platform would be best for your organisation.

Microsoft 365 is available as a variety of subscription levels as detailed on this page. Microsoft’s tiered offerings provide flexibility to align the required level of service.

Advanced Threat Protection is a comprehensive platform to protect your organization against sophisticated threats with the integration of security and compliance controls to provide advanced security analytics and automated remediation against cyber attacks.

Microsoft provide a tiered subscription model for Microsoft 365 services – CloudTech24 provide a consultative service to understand our clients requirement and advise on the associated costs. CloudTech24 are a Microsoft partner and can provide resale services at a discount to the direct pricing.

Does Your Business Need IT Support?

Please get in touch with our team for more information. You can also book a free IT assessment in  LondonSurreySussexBerkshireHampshire and across the UK.

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