Award Winning IT Support in Sussex

Are you looking for Business IT support Sussex? Speak to us about our services and how our highly qualified team can ensure optimal performance of your organisation through our technical IT support in Sussex.

CloudTech24 is an award-winning managed IT services provider, facilitating fully support IT solutions to small and medium businesses across East Sussex and West Sussex and surrounding counties. We offer exceptional management covering every aspect of your IT support providing complete protection to your crucial business platforms, all while keeping costs down. To do this, we utilise the industry’s finest software, including advanced cloud technology and responsive systems monitoring and management.

OUR IT SUPPORT IN SUSSEX

Working in the local area means that our technical experts understand business IT requirements in East Sussex and West Sussex businesses. We’ll use our knowledge and experience to ensure the best possible IT support and technical services for your organisation.

We offer a complete range of IT services and IT support services in Sussex, including:

Google Workspace
Microsoft 365
IT support
Backup and Disaster Recovery
Managed Networking
VoIP Phone
Managed Print Sussex
Business Broadband Sussex
Network Firewalls Sussex
Endpoint Security & Anti-Virus

WHY CHOOSE CLOUDTECH24 FOR SUSSEX IT SUPPORT?

  • IT Support Sussex

    We provide unlimited round-the-clock IT support to Sussex business. You can get in touch with our highly qualified team 24 hours a day, 7 days a week by telephone or email for rapid support assistance and industry leading service levels. Our technical support services guarantee that your IT systems can function safely and effectively with ongoing support and embedded IT security protection.

  • UK Team

    Our Sussex technical support team provide premium customer service out of our CloudTech24 regional offices in the south east. We’re on hand whenever you have IT issues to provide remote IT support by our IT Service desk we also provide on-site IT network support in East Sussex and West Sussex. All of our staff has been fully background checked and vetted for your peace of mind.

  • Real-time Monitoring

    With our proactive real-time monitoring system, your business will benefit from continuous health, security, and performance checks for your computer and server systems and IT Infrastructure. Our high-tech monitoring tools provide our team with proactive and real time details for the health and security of your IT systems and alert us to any potential issues, and we’re able to provide instant assistance and commonly able to fix your IT systems ahead of the problem happening.

  • Trusted Supplier

    We take pride in knowing that we’re highly reviewed by our customers. We’re also recommended by Google Workspace (Previously Google G Suite) and Microsoft 365 (Previously Office 365) as a certified partner with expert knowledge of these platforms, premium support and exclusive benefits.

  • Free IT Health Check

    Our experienced team can offer your business an exclusive IT health check, free of charge. The CloudTech24 IT health check is all-inclusive, with a full assessment of your current IT services, identification of any potential gaps or issues, and expert advice on the most effective IT solutions for your business. We offer this service to new and potential customers.

TRUSTED BY OVER 150 COMPANIES, INCLUDING:

utility-warehouse-logo
boiler-pro-logo
pearce-marketing-logo
sterling-law-logo
be-gamble-aware
fernweh-travel-logo
crane-and-associates-logo
hr-dept-logo
chilli-graphics-logo
professional-solutions-by-design-logo
holland-and-green-logo
collaborate-logo
fresh-financials-logo
environet-logo
martin-grant-homes
heritage-logo
Google customer reviews logo

WHERE TO FIND OUR IT COMPANY IN SUSSEX

CloudTech24 are on of the leading IT Companies in Sussex – We provide our managed IT Services to clients across the East Sussex and West Sussex areas. We have team members who live within close proximity to BrightonCrawley, Horsham, Bognor Regis, Chichester, Burgess Hill, Haywards Heath, Lewes, Littlehampton, Gatwick, East Grinstead, WorthingHastings, Henfield, Eastbourne and more .These locations are fully supported from our Surrey, and London office locations.

Get in touch for your FREE IT Health Check which includes detailed security. We will analyse and we can present our findings online, at your offices or at ours. It’s your choice.

Boiler pro logo

“The team at CloudTech24 are superb! They are refreshingly different in their approach, it’s not too salesy, and they are more tech-geeks that like to impress you with things that really make your life and your business run better! We worked out that they have managed to save 1 day of work per month, meaning I might have 12 days spare to actually take a holiday this year! Their core values are really about security and I know how important that is these days! Couldn’t recommend them enough, thanks so much guys!”

Giovanni Barreca, Director, Boiler-Pro
Professional Designs logo

“Great team. They’ve listened to our requirements and have put together a comprehensive package to manage both our emails and backups in a cost-effective, security-minded way. More than happy to recommend.”

Allen Betchley, MD, Progression Design
Utility Warehouse logo

“I’m deeply impressed with CloudTech24’s breadth and depth of technical knowledge, and practical skills in how they dealt with a previous business customer who had a severe email security breach. They immediately secured the system and it was clear that the team understood the gravity of the situation, exuding calm and confidence which was backed up by their actions. They helped to prepare clear and concise data breach reports in plain English that the client could easily understand. I cannot recommend them highly enough.”

Dave Goodman, Utility Warehouse
Primavista company logo

“CloudTech24 are the perfect blend of professional, personable and pragmatic. The team have made everything work the way it’s meant to work. The process was clear, non-techy and smooth.”

Andy Fairgrieve, Director, Prima Vista
Primavista company logo
“Highly recommend CloudTech24 for their personal service, attention to detail and helpful advice. Don’t go anywhere else for your business IT support!”
Ali Shute, Travel Consultant, Fernweh Travel
Sterling Law logo

“CloudTech24 are true professionals, taking the utmost pride in their job. They really listen and with their years of experience are able to provide a deliverable solution that saves you time and money. I would highly recommend CloudTech24 to anyone seeking IT / Cloud based solutions for their business.”

Rob Harradine, Independent Financial Consultant, Sterling & Law Group
Susannah Sheppard logo
“It’s great to work with an IT company who offer such a personal service and who offer helpful advice in language that’s easy to understand. Being able to speak to someone quickly and easily is wonderfully refreshing. I can thoroughly recommend CloudTech24 for business IT support.”
Susannah Sheppard, Director, Creative Consultant
HR Dept logo
“I recently needed urgent help to set up IT support for a new business. The team at CloudTech24 were really supportive, flexible and reliable. I often find IT issues so stressful but they had the whole thing sorted in a couple of phone calls. Marvellous! Thank you the CloudTech24 team.”
Sandra Porter, MD, The HR Dept
Pearce Marketing logo
“We rely heavily on cloud and digital technology for our productivity. The set up and ongoing help desk support for all our operations is excellent. Highly recommended for G Suite and all network requirements!”
Emma Pearce, MD, Pearce Marketing

WHAT WE DO

In regards to IT systems, reliability and efficiency are critical to any business, and especially those that are looking to succeed and get ahead. Through our high-tech systems, we deliver continuous security, health, and performance automation to ensure that your IT platforms are safe, secure and most importantly, functional in the most effective way possible, at all times. CloudTech24 is also equipped to remotely resolve any IT related issues as well as conducting routine software updates, in order to fix potential problems before they occur. This ultimately enables you to be more productive and successful growing your Sussex business.

Our staff in Sussex, as well as across the UK, are technical experts specialising in all areas of IT support. We provide managed support to over 120 businesses, including some of the UK’s fastest-growing companies, helping them to maximise productivity and exceed targets through our premium IT support services. However complex or simple your IT needs are, here at CloudTech24 we share unparalleled knowledge and experience, and we can guarantee that our elite team will find the perfect IT solutions for your organisation. Our industry-leading expertise also allows us to deliver bespoke support solutions as and when required, optimised internally by our technical experts.

Over the years, we have built strong business relationships with several of the world’s major software, hardware, and security providers. CloudTech24 leverage these vendor platforms as part of our managed IT and Security services and ensure that your IT systems are underpinned by the most advanced tools on the market. CloudTech24 comprehensive cybersecurity protection is embedded into our fully managed IT service as an all inclusive package.

OUR STRATEGIC PARTNERS

We work with some of the world’s leading technology companies to ensure our clients receive the best solutions for their business.

Microsoft logo
Google logo
Dell logo
HP logo
CATO networks logo
Kaseya logo
Sophos
Bitdefender logo
Sonicwall logo
SentinelOne logo
Untangle logo
Webroot logo

Frequently Asked Questions about our IT Support services

We often receive questions about our IT services and how we can help with your business challenges so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.

Organisations rely heavily on technology for the day to day running of their business operations, ensuring these systems are available, secure, backed up and optimised is a key requirement, and having the required expertise on hand in the event of a technical IT issue, system failure or staff support requirement. Every business has IT support requirements these can be managed internally or outsourced to a professional IT Support company who can manage technical issues but also drive your business by leveraging technology to increase the effectiveness of your staff.

CloudTech24 provides flexible IT support to SME’s across all of Sussex – offering managed IT services such as firewalls, anti-virus and endpoint security, business transformation such as cloud migration and business apps support such as Linux and Microsoft support.

Managing and supporting a client infrastructure requires a deep understanding of technical aspects in addition to management, processes and customer service, one of the key benefits of outsourcing this function is the ability to leverage a whole team of technical expertise with experience of running this for a multitude of other businesses, typically at a reduced rate to hiring in house.

As a top IT company in Sussex, CloudTech24 operate a skilled and responsive helpdesk either as a 9/5 standard business working hours option or as a fully functioning 24/7/365 service helping with your it support requirements via email or telephone – or deploying our engineers onsite for any required project and IT consultancy services.

Our support services are calculated on a number of variables, including: Size of company, services required, number of offices and Support hours required.

CloudTech24 work with a lot of organisations with dedicated IT resources in-house. In these environments, CloudTech24 provide co-managed and specialist services, including escalation paths, out of hours support, Platform and Security monitoring, Hardware/Software/Licensing resale and project management for new implementations.

CloudTech24 provides remote support inclusive in all of our IT packages (with exception of our Co-Managed plan) – we ensures that our clients are using cloud enabled technology so our engineers can remotely manage all systems, in the event of a support requirement we can connect directly to your Desktops, Laptops, Servers, Infrastructure, Firewalls, Website and portals to provide immediate support without the requirement delay associated with site visits. CloudTech24 do not provide onsite support as part of our support plans but have an extensive team of engineers that can provide ad hoc onsite assistance on an hourly or block support option.
CloudTech24 provide both hourly and block hour support, our block hour consulting is suitable for clients who are on a co-managed plan and have a frequent but not continuous requirement for IT support, Consulting, project management or project implementation.
CloudTech24 provide IT support 24/7/365 for many organisations that work outside of standard UK business hours and overseas offices. This has been a clear differentiator for our clients that work on a global basis with our teams supporting staff offices across the globe and including United States (USA), India, Singapore, China and many more.
CloudTech24 provides competitively priced IT support and services in Sussex – Our services are designed to provide security and productivity benefits that can directly improve the performance of your staff by up to 35% based on an unmanaged, unoptimised and unsupported IT platforms. CloudTech24 focus on providing the correct level of technical support rather than purely focusing on delivering an inferior level of cheap support.

Choosing the best IT support company for your organisation is a difficult decision, our recommendation would be to focus on leading companies who will perfrom a consultative review of your current platforms and offer a suggested approach. CloudTech24 provide an Information technology healthcheck for all new and prospective clients to identify areas for optimisation for our managed and co-managed IT services.

In need of award winning IT Support in Sussex, with embedded Cyber Security protection?

Ready to maximise your investment in your business IT systems? Get in touch with CloudTech24 today to start your journey towards increased IT efficiency and productivity, and discover the true potential your business can achieve with dedicated Sussex IT Support.

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