Award Winning IT support in Hampshire

Is your business seeking Award Winning Business IT support in Hampshire? CloudTech24 offers elite IT solutions for leading businesses across Hampshire

CloudTech24 is an award-winning managed IT Support company, equipping SMEs with logical and effective IT solutions. We utilise the most progressive technologies to deliver exceptional IT management, monitoring, and security protection. With our superior IT Support services and ongoing IT management, we have every angle covered so you can focus on running and growing your business.

OUR IT SUPPORT SERVICES IN HAMPSHIRE

CloudTech24 offers SMEs based in Hampshire the unique advantage of experience working in the area with similar businesses. We understand the competitive nature of business within Hampshire and what it takes to succeed. We also have experience of working with SMEs across all sectors.

CloudTech24 are ready to cater to your IT Support services in Hampshire. We’re confident in our Hampshire Technical Support and you can be too. CloudTech24 cover the following IT Solutions:

WHY CHOOSE CLOUDTECH24 FOR IT SUPPORT IN HAMPSHIRE?

  • IT Support Hampshire – Our IT support services work around the clock. It’s our mission to enable your business to function in the safest, most effective way possible, at all times. We are a leading IT company in hampshire and our friendly team of experts is on hand to provide 24/7 IT support. With round-the-clock unlimited assistance available, we can work together to eliminate downtime and maximise efficiency for your IT Services in Hampshire.
  • UK Team – The mission control centre where our staff is based is situated is located in multiple offices in the UK. You can take comfort in knowing that our team is fully knowledgeable about your area. Our customer service is viewed highly by all of our current clients, and every staff member has been fully background checked and vetted.  
  • Real-time Monitoring We’re able to minimise the likelihood of IT-related problems occurring thanks to our advanced monitoring and management technologies. With our real-time monitoring platform, we continuously check the performance and health of your IT systems so that you don’t have to worry. This enables us to make any necessary changes and implement software updates to prevent issues occurring before they happen. We’re able to do so discreetly with minimal disruption to your IT systems, meaning that business can run as usual at the most efficient rate.
  • Trusted Supplier We’re regarded highly by some of the world’s leading providers. CloudTech24 holds a partnership status with both Google Cloud and Microsoft 365. As a partner, we’re always the first to know about the latest software and technology updates, which means our clients are amongst the first to benefit.
  • Free IT Health Check We shape our IT support around your business and its objectives. To facilitate this, we offer all new and prospective clients an IT health check at zero cost. The IT health check includes an assessment of your current IT systems, identification of any gaps or issues, and expert opinion regarding the best IT solutions for your company. We’re focused on finding the most effective IT solution , at a budget that suits you.


TRUSTED BY OVER 150 COMPANIES, INCLUDING:

IT COMPANY IN HAMPSHIRE

We provide our IT Support Services to clients across Hampshire. We have a remote support team who live and operate in Basingstoke, Liphook, Haslemere, Andover, Farnborough, Gosport, Farnham, Petersfield, New Forest, Havant, Winchester, Southampton and Portsmouth. areas. We also have additional support available from our London and Surrey office locations.

Get in touch for your FREE IT Health Check which includes detailed security. We will analyse and we can present our findings online, at your offices, or one of our offices. 

Boiler-Pro

“The team at CloudTech24 are superb! They are refreshingly different in their approach, it’s not too salesy, and they are more tech-geeks that like to impress you
with things that really make your life and your business run better! We worked out that they have managed to save 1 day of work per month, meaning I might have 12 days spare to actually take a holiday this year! Their core values are really about security and I know how important that is these days! Couldn’t recommend them enough, thanks so much guys!”

 

Giovanni Barreca, Director
Boiler-Pro

Progression Design

“Great team. They’ve listened to our requirements and have put together a comprehensive package to manage both our emails and backups in a cost-effective,
security-minded way. More than happy to recommend.”

Allen Betchley, MD, Progression Design
Progression Design

Utility Warehouse

“I’m deeply impressed with CloudTech24’s breadth and depth of technical knowledge, and practical skills in how they dealt with a previous business customer
who had a severe email security breach. They immediately secured the system and it was clear that the team understood the gravity of the situation,
exuding calm and confidence which was backed up by their actions. They helped to prepare clear and concise data breach reports in plain English that the client could easily understand. I cannot recommend them highly enough.”

Dave Goodman
Utility Warehouse

Prima Vista

“CloudTech24 are the perfect blend of professional, personable and pragmatic.
The team have made everything work the way it’s meant to work. The process was clear, non-techy and smooth.”

Andy Fairgrieve, Director
Prima Vista

Fernweh Travel

“Highly recommend CloudTech24 for their personal service, attention to detail and helpful advice.
Don’t go anywhere else for your business IT support!”

Ali Shute, Travel Consultant
Fernweh Travel

Sterling and Law

“CloudTech24 are true professionals, taking the utmost pride in their job.
They really listen and with their years of experience are able to provide a deliverable solution that saves you time and money.
I would highly recommend CloudTech24 to anyone seeking IT / Cloud based solutions for their business.”

Rob Harradine, Independent Financial Consultant
Sterling & Law Group

Susannah Sheppard

“It’s great to work with an IT company who offer such a personal service and who offer helpful advice in language that’s easy to understand.
Being able to speak to someone quickly and easily is wonderfully refreshing. I can thoroughly recommend CloudTech24 for business IT support.”

Susannah Sheppard, Director
Creative Consultant

The HR Dept

“I recently needed urgent help to set up IT support for a new business. The team at CloudTech24 were really supportive, flexible and reliable.
I often find IT issues so stressful but they had the whole thing sorted in a couple of phone calls. Marvellous! Thank you the CloudTech24 team.”

 

Sandra Porter, MD
The HR Dept

Pearce Marketing

“We rely heavily on cloud and digital technology for our productivity. The set up and ongoing help desk support for all our operations is excellent.
Highly recommended for G Suite and all network requirements!”

 

Emma Pearce, MD
Pearce Marketing

WHAT WE DO

Our long-established background in IT security means that we’re experts in providing specialist safety protection to every organisation we work with, whatever the size or scale. We offer professional management and monitoring of your IT systems to ensure that your business is fully protected against cybersecurity threats. In addition to this, we’ve developed strong business relationships with a selection of the best security software and hardware providers from around the globe. This gives us great confidence in knowing how to facilitate the best protection for every IT system.

At CloudTech24, we’re dedicated to providing both industry-leading IT support and elite customer service. We’re passionate about every aspect of IT support; our team is made up of helpful IT specialists ready and waiting to share their expert knowledge and insight to help SMEs just like yours succeed.

We proudly deliver IT support to over 120 businesses, with each client benefiting from a personalised solution adapted to their individual IT needs and business objectives. Our mission is to drive productivity within your business and provide the opportunity for business growth and increased revenue.

OUR STRATEGIC PARTNERS

We work with some of the world’s leading technology brands to ensure our customers receive the best support for their business. 

Common FAQs about our IT Support services

We often receive questions about our IT services and how we can help with your business challenges so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.

This will depend on the variables of your requirements; CloudTech24 offers exceptional 24/7/365 support which is popular among our clients.

Our support services are calculated on a number of variables, including: Size of company, services required, number of offices and Support hours required

CloudTech24 provides competitively priced IT support and services – Our services are designed to provide Security and productivity benefits that can directly improve the performance of your staff by up to 35% based on an unmanaged, unoptimised and unsupported IT platforms. CloudTech24 focus on providing the correct level of technical support rather than purely focusing on delivering an inferior level of cheap support.

Managing and supporting a client infrastructure requires a deep understanding of technical aspects in addition to management, processes and customer service, one of the key benefits of outsourcing this function is the ability to leverage a whole team of technical expertise with experience of running this for a multitude of other businesses, typically at a reduced rate to hiring in house.

CloudTech24 operate technical support either as a 9/5 service during standard UK working days or as a fully 24/7/365 service supporting both email and phone support methods.

CloudTech24 provide unlimited support based on a fixed monthly cost based on either 9/5 business operations or a 24/7/365 support agreement

A managed service provider is a outsourced IT provider that manages a client technical systems and/or technical support for staff members

We support Windows, Linux and macOS.

Choosing the best IT support company for your organisation is a difficult decision, our recommendation would be to focus on leading companies who will perfrom a consultative review of your current platforms and offer a suggested approach. CloudTech24 provide an IT healthcheck for all new and prospective clients to identify areas for optimisation for our managed and co-managed IT services.

CloudTech24 provide both hourly and block hour support, our block hour consulting is suitable for clients who are on a co-managed plan and have a frequent but not continuous requirement for IT support, Consulting or project implementation.

CloudTech24 provides Remote support inclusive in all of our IT packages (with exception of our Co-Managed plan) – we ensures that our clients are using cloud enabled technology so our engineers can remotely manage all systems, in the event of a support requirement we can connect directly to your Desktops, Laptops, Servers, Infrastructure, Firewalls, Website and portals to provide immediate support without the requirement delay associated with site visits. CloudTech24 do not provide onsite support as part of our support plans but have an extensive team of engineers that can provide ad hoc onsite assistance on an hourly or block support option.

If you’re not sure about what IT services you should be investing in, you’re welcome to utilise our free IT health check – or get in touch with us. We will analyse your current IT infrastructure and advise what we think would benefit your business.

In need of award winning IT Support in Hampshire, with embedded Cyber Security protection?

Ready to maximise your investment in your business IT systems? Get in touch with CloudTech24 today to start your journey towards increased IT efficiency and productivity, and discover the true potential your business can achieve with dedicated Hampshire IT Support.

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