Reducing internal workload and strengthening security for a UK-based clinical software company
Client info
Client overview
Client sector
Client location
Company size
Tech stack
Our client wanted to migrate to cloud backup and outsource IT support and cybersecurity.
A stronger security posture, with MFA and threat protection in place
Less time spent internally trying to resolve IT issues
Improved productivity as their own staff no longer have to create and check backups
The challenge
The company wanted to move its ageing hardware to the cloud, enable quick disaster recovery and automate backups, rather than relying on on-premises disk to disk backup, which was very slow. The organisation also wanted to outsource its IT support, as there was a lack of capacity internally to deal with day-to-day IT operations.
Why they chose to partner with us
CloudTech24 was selected as a partner, based on pricing, IT and security capabilities (which were established over several meetings) and the recommendations of other CloudTech24 customers.
The solution
A comprehensive suite of managed IT and cybersecurity services delivered by CloudTech24:
- 24/7 Managed IT Support
- Microsoft Licensing
- Microsoft Azure
- Microsoft 365 Backup and Recovery
- Managed Detection and Response (MDR) services.
The results
Since they started working with CloudTech24, the company has benefited from:
- A stronger security posture, with MFA and threat protection in place
- Less time spent internally trying to resolve IT issues
- Approximately a day a week saved as their own staff no longer have to create and check backups, resolve computer issues etc.
Client testimonial
“A collaborative partnership where CloudTech24 have become an extension of our team.”
Network Co-ordinator
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