Chris Sharp

As Service Delivery Manager, I oversee and enhance the daily operations of our service desk and technical teams, ensuring we deliver consistent, high-quality support. My role focuses on streamlining service delivery, improving performance, and maintaining a customer-first approach across all touchpoints.
My core strengths lie in man management, ticket management, and driving continuous improvement. I take pride in fostering a collaborative team culture and have successfully supported the progression of team members into new roles across the business. I’ve also led key initiatives in IT Service Management (ITSM) development, underpinned by my ITIL certification.
Outside of work, I’m passionate about football, enjoy playing padel, and love spending time with my family. Being a dad is one of my greatest joys.