Okta Reseller

Okta reseller and partner
Okta is a cloud-based identity and access management solution that is compatible with a wide range of business applications.
CloudTech24 is an Okta reseller – we partner with the world’s number one Identity Platform to take identity security to the next level.
What is Okta?

Frequently asked questions about our role as an Okta reseller
Please see below for some answers to some common questions on Okta for your business. If you would prefer to speak to someone then give us a call and speak to one of our team.
How does Okta work?
How Okta works:
- Employee tries to access a business application, eg. Microsoft 365 or Google Workspace
- The application redirects the user to Okta
- Rather than checking credentials itself, the application trusts Okta to verify the user’s identity
- Okta authenticates the user, username and password, MFA
- Okta applies security policies – Is the user in the correct group? Are they using an approved device? Are they logging in from an unusual location? Is MFA required
- Okta grants access – After successful verification, Okta sends a secure authentication token to the application. The application accepts the user without requiring another login.
What are the benefits of Okta?
Having an identity and access management solution like Okta, can help minimise the threat of cyber-crime, including identity theft and online fraud.
Okta can also simplify access management, through its single sign on that gives access to a range of applications.
What is the role of CloudTech24 as an Okta reseller?
As an Okta partner and reseller, CloudTech24 offers advice and guidance, licensing, implementation and integration, plus support and optimisation to our clients.
What is Okta's universal directory?
The universal directory allows you to store employee, partner, and customer profiles in Okta, providing you with a user-based, single source of truth.
Is data secure with Okta?
Yes. Okta protects your data with extensive security measures that are audited and monitored by third parties.
Does Okta work with every browser?
Okta is supported on most browsers: Internet Explorer, Safari, and Chrome.
What are identity providers?
Identity providers manage user accounts. By including identity providers in Okta, users can enrol in custom applications by authenticating their smart card or social accounts.










CloudTech24 manage our ICT equipment end-to-end, from sourcing and configuring laptops and devices to installing software, security tools and updates before issuing equipment to staff. New starters receive devices ready to use from day one, making onboarding smooth and efficient.
Their remote support is excellent, allowing issues to be resolved quickly with minimal disruption. The CloudTech24 team are responsive, knowledgeable and communicate clearly when supporting staff.
They also provide valuable business continuity support through spare laptops and rapid replacement arrangements, helping minimise downtime when issues arise.
CloudTech24 has also been instrumental in strengthening our cyber security, particularly through our Cyber Essentials and Cyber Essentials Plus journey. Their guidance, expertise and proactive approach have been invaluable.
Day-to-day support is consistently strong. They respond promptly to tickets, assist with troubleshooting, proactively flag suspicious emails and potential phishing attempts, and help us maintain a secure IT environment.
The account management is excellent. Our account manager understands our organisation, is responsive to our needs and acts as a trusted adviser rather than simply a supplier.
What stands out most is that CloudTech24 feels like an extension of our team. They are proactive, reliable and genuinely invested in helping us improve our IT infrastructure, security and ways of working.
Overall, we’ve been extremely happy with CloudTech24 and would have no hesitation in recommending them. Having worked in finance and operations for over 20 years and worked with a number of IT support providers during my career, I would say CloudTech24 has been the best IT partner I’ve worked with.