Virtual CISO Services
Secure your organisation without the cost of hiring a Chief Information Security Officer (CISO).
A virtual CISO (vCISO) is an executive-level security leader who provides their time and expertise to businesses that don’t have the budget or time to hire in-house or don’t require a full-time CISO. Importantly, a vCISO can offer objective, independent advice, as well as advocating for cybersecurity to be included in business decisions at the highest level.
Our virtual CISO services are flexible, providing support that aligns with our clients’ requirements:
- Developing and implementing security strategies
- Conducting security assessments
- Ensuring compliance with relevant regulations.
More than consultancy
Acting as an extension of your team, our vCISO will work with you to review your security roadmap, define a security strategy, manage risk, and strengthen your overall security posture.
Our virtual CISO services aren’t just limited to consultancy, we will detail actionable recommendations and provide ongoing support to help you achieve those milestones. In partnership with your team, we will help you:
- Review, develop and maintain robust cybersecurity policies
- Align your security initiatives with business objectives
- Ensure compliance with industry-relevant standards and regulations.
This flexible, scalable service is ideal for organisations that require strategic direction, expert security leadership, and governance, without the complexity or overhead of hiring an in-house CISO.
We let the numbers do the talking
At CloudTech24, we’re proud of the results we deliver for our clients. With a 96% year-over-year client retention rate, we’ve built lasting relationships by consistently providing reliable and effective solutions.
Today, we support over 250 customers across more than 10 countries worldwide, showcasing our ability to scale and serve businesses globally. What sets us apart is our speed and efficiency. We resolve issues in less than 68 minutes on average, ensuring our clients get the support they need without delays. These achievements reflect our commitment to delivering exceptional service and value every single day.
96%
Retention of current clients YoY
250+
Customers in over 10 countries worldwide
<68
Minutes to issue resolution
What can you expect from a virtual CISO?
Independent strategic leadership is the cornerstone of our vCISO services. Our senior executives are experienced leaders in their fields, accredited by CREST and registered under ISO 27001.
We work with businesses globally to identify, mitigate and remediate risks, strengthening their security posture and ensuring they’re compliance-ready.
Show your customers and stakeholders how seriously you take cybersecurity by making it a board-level priority.
Choosing a virtual CISO provider
Save yourself the hassle of interviewing rounds of unsuitable candidates by outsourcing to the experts. Here are some of the things to look for in a vCISO provider.
Specialist IT expertise
We have a wealth of IT knowledge and experience. In addition to our virtual CISO services, we also offer 24/7 IT support, enhancing your vCISO experience by providing continuous monitoring and immediate assistance with technical issues.
Our dedicated team ensures that your business-critical systems remain safe and healthy, allowing you to focus on your core operations with confidence. With our proactive approach, we aim to minimise downtime and quickly address potential vulnerabilities, effectively safeguarding your organisation’s digital assets.
Expert IT consultation
As expert IT and cybersecurity consultants, we can mitigate risk and ensure the successful delivery of your IT projects.
Project management
Your vCISO will deliver premium project management by leading your cybersecurity operations and covering your business from every angle.
Cutting edge technology
We have working relationships with some of the best software and hardware providers in the world, including Microsoft and Google.
Our exclusive access to partner updates allows us to deliver the most advanced, cost-effective solutions.
Data protection
The vCISO ensures your data is securely managed to protect your key business information.
We will equip your technology assets with the latest cybersecurity tools and install industry-driven processes to ensure the bext security possible.
Accurate budgeting
We’re focused on generating the best return on investment for every company we work with.
Our vCISO will analyse your IT spending, identify any areas of concern and produce a detailed budget.
Need cyber security coverage from a market leading SOC?
Our security operations centre (SOC) provides continuous coverage and managed security services to improve security posture and safeguard business operations.
Book a discovery call
Book a time that works for you to talk to our sales team about how a team of global engineers from around the world deliver 24/7 cybersecurity and IT services.
FAQs: Virtual CISO services
We often receive questions about our vCISO services, so we thought we would clear them up with some helpful FAQs. We’re always happy to help via phone or video call. Get in touch to speak to one of our friendly team.
I already use an IT company, do I need a virtual CISO (vCISO)?
A vCISO (Virtual Chief Information Security Officer) is a security leader who serves as an external advisor to organisations looking to strengthen their cybersecurity without the cost of a full-time hire.
They provide their time and expertise acting as an integrated member of your team, helping you protect your IT, build a cybersecurity strategy, and meet compliance or regulatory requirements. Our vCISO can make onsite visits and attend meetings as and when you require.
How much does a virtual CISO cost?
Overall, hiring a vCISO is usually 40-70% cheaper than employing an internal Chief Information Security Officer (CISO), making it a cost-effective option for businesses that don’t need a full-time CISO. For a detailed quote, contact our friendly team, who will talk through what you want to achieve.
How will the vCISO engage with us?
CloudTech24’s vCISO will communicate with you via your preferred channel(s). We have a flexible approach and above all, we’re dedicated to providing the service and security support your business needs.
How do I engage a virtual CISO?
Start by researching suitable cybersecurity companies in your area. If you want someone to attend meetings in person, then location is important. Once you’ve narrowed down your search to one or two companies, compare their services, pricing, and the experience they have. Read any reviews and testimonials to understand what other organisations think of their work. When you’ve done your research, book an exploratory call with your short-listed vCISO company/ies.
Trusted by over 250 companies globally
More than 250 companies trust us to manage their IT and cybersecurity. We’re known for our rapid response and friendly service. Not tech savvy? No problem; we explain what we’re doing in plain English, so you know what to expect and have clear timelines. You’ll always receive a warm welcome from our team.
What our clients say about us
Be very careful with signing them up. They will rip every amount you have and sign you up in to a contract with clauses which are in favourable condition for them only. If you love your business be away.
Be very careful with signing them up. They will rip every amount you have and sign you up in to a contract with clauses which are in favourable condition for them only. If you love your business be away.
CloudTech24 were more expensive than my previous provide but quickly identified security issues with our setup, since transitioning to them we are assured of the capabilities of the team and the protection they offer, to allow us to concentrate on running the business
We recently had an issue with a potential breach, which they responded to immediately and gave us advice and best practice guidance. It’s one of the few renewals I have no problem signing off when it arrives!
They provide high-quality advice, excellent IT support, and fast service.
CloudTech24’s speedy response to questions is impressive.
Great team, fast support A+
We’ve been really impressed with CloudTech24 and the support they’ve provided to our business. They took over the management of our Microsoft 365 provisioning, backups, security, and 24-hour IT support, making the whole process seamless and straightforward.
Their team has been professional, responsive, and knowledgeable, giving us peace of mind that our systems and data are being properly looked after. Having reliable 24-hour IT support available has also made a big difference to our day-to-day operations.
We would definitely recommend CloudTech24 to any business looking for a dependable IT partner.
Fantastic team always sort out our problems fast
Great service from these guys. Very responsive, helpful, knowledgable and technically competent – we get excellent IT support from them.
Received detailed information and feedback that was clearly explained in a timely manner.
What a great team! I can’t recommend them highly enough.
Very helpful and resolved my issues quickly. Many thanks
Very helpful team, provided quick responses and services, highly recommend!
Great Team and services!
CloudTech24 have regularly provided outstanding support. The team are always responsive, polite, helpful and a pleasure to work with. A big thanks to all the team.
I work directly with CloudTech24 as a vendor of theirs, CloudTech24 are a very mature and forward thinking MSP. Their processes are carefully mapped out and diligently analysed – they carefully leverage AI and automation to assist with their day-to-day offerings with the customer as the forefront of their decision making.
Quick support by Ralph. Smooth service amidst difficult technicalities
I had full confidence when first dealing with the team at CloudTech24 as their communication from start to finish was exceptional and made me feel at ease. When IT is an essential part of business, it can be stressful when things go wrong but with CloudTech24 they have regularly exceeded my expectations.
Swift response and resolution to any issues. The Service Desk team are always proactive and helpful.
I had a fantastic experience when dealing with CloudTech24. Their team are quick, knowledgeable and friendly and they solved my issue very promptly.
We’ve partnered with CloudTech for many years now, and the team are always super friendly and are experts at what they do.
We’ve partnered with CloudTech24 for several years, and they always go above and beyond for their clients. They are a pleasure to work with, and we would 100% recommend them to anyone looking for IT support!
We’ve had the pleasure of partnering with CloudTech24 for several years, and it’s a relationship we genuinely value. They’re a fantastic team, always going the extra mile for their clients and bringing real care to everything they do. Great people, great attitude, and a joy to work alongside.
Very speedy response team
CloudTech24 always delivers on time.
We recently made the transition from an in-house IT setup to working with CloudTech24 as our first ever outsourced IT provider and we couldn’t be happier with the decision. From the very start, their professionalism, expertise and attention to detail have been outstanding.
Their knowledge of Microsoft 365 is second to none, but what really stands out is that their skills and support stretch far beyond that. They’ve guided us smoothly through the transition, provided clear advice at every stage and are always on hand when we need them.
It’s a huge reassurance knowing that as a client we can rely on them not just to fix issues, but to proactively keep our systems running at their best. They’ve genuinely raised the bar for what IT support should look like and we’d highly recommend them to any business looking for a reliable, knowledgeable and supportive partner.
Extremely quick and efficient response
The team have been great! Very easy to work with and keep things as simple as possible for me. Thanks again 🙏🏼
Working with CloudTech24 has been a genuinely smooth and valuable experience from start to finish. The onboarding process was structured and efficient, with the team taking time to fully understand our setup, risks, and goals before implementing any solutions.
Day-to-day, their support has been consistently reliable. Issues are handled quickly, often before they become real problems, and there’s a clear proactive approach rather than just reactive fixes.
Their cybersecurity expertise has also added a strong layer of confidence, we know our systems, data, and users are properly protected.
What stands out most is the level of service. Communication is clear, response times are fast, and nothing feels like too much trouble. They operate more like an extension of our team than an external provider, which makes a big difference.
Overall, it’s taken a lot of stress away from managing IT internally and allowed us to focus on growing the business, knowing everything behind the scenes is in safe hands.
Quick response
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CloudTech24 manage our ICT equipment end-to-end, from sourcing and configuring laptops and devices to installing software, security tools and updates before issuing equipment to staff. New starters receive devices ready to use from day one, making onboarding smooth and efficient.
Their remote support is excellent, allowing issues to be resolved quickly with minimal disruption. The CloudTech24 team are responsive, knowledgeable and communicate clearly when supporting staff.
They also provide valuable business continuity support through spare laptops and rapid replacement arrangements, helping minimise downtime when issues arise.
CloudTech24 has also been instrumental in strengthening our cyber security, particularly through our Cyber Essentials and Cyber Essentials Plus journey. Their guidance, expertise and proactive approach have been invaluable.
Day-to-day support is consistently strong. They respond promptly to tickets, assist with troubleshooting, proactively flag suspicious emails and potential phishing attempts, and help us maintain a secure IT environment.
The account management is excellent. Our account manager understands our organisation, is responsive to our needs and acts as a trusted adviser rather than simply a supplier.
What stands out most is that CloudTech24 feels like an extension of our team. They are proactive, reliable and genuinely invested in helping us improve our IT infrastructure, security and ways of working.
Overall, we’ve been extremely happy with CloudTech24 and would have no hesitation in recommending them. Having worked in finance and operations for over 20 years and worked with a number of IT support providers during my career, I would say CloudTech24 has been the best IT partner I’ve worked with.