Steven Baker

I’m a first-line cloud technician working on the service desk, where I serve as the first point of contact for IT support. My role involves troubleshooting issues, providing guidance, and ensuring smooth operations for users who rely on our services. I take pride in delivering clear, efficient solutions and maintaining a positive experience for everyone I assist.

I hold degrees in Computing & IT and International Security & Crisis Management, which give me a strong technical foundation and a broader understanding of global challenges. In addition, I’ve completed certifications in interpersonal skills training, helping me communicate effectively and build strong relationships. My career has taken me through diverse sectors, including training and apprenticeships, equipment finance, and IT firewall support, giving me a well-rounded perspective on technology and business processes.

Outside of work, I love exploring new places and reading about history. Most importantly, I value time spent with friends and family