Jason Cotton

As a Senior Service Desk Engineer, I have strong experience supporting enterprise IT environments and delivering effective technical solutions to end users. I am confident managing incidents, troubleshooting a wide range of hardware and software issues, and ensuring systems and services remain operational with minimal disruption. I take pride in providing a professional and customer-focused service, while continuously looking for ways to improve efficiency, streamline processes, and support the wider team.
Outside of work, I enjoy watching and playing football and golf, keeping up with Formula 1, gaming, and spending quality time with my family. I also enjoy travelling and exploring new places whenever I can.