24/7/365 Business IT Support in Farnborough
Are you searching for modern, efficient and reliable IT support in Farnborough?
Your business will also benefit from our expertise in IT security and cloud technology.
Farnborough is an area we know well. Various members of our team have either lived in Farnborough or worked in one of the areas many technology centres. Learn more about us.
CloudTech24 are one of the leading IT Companies in Farnborough with a focus on supporting organisations in driving productivity and security for businesses. We utilise the latest technologies and cyber security insights in our work with SME’s.
OUR IT SUPPORT IN FARNBOROUGH INCLUDES:
WHY CHOOSE CLOUDTECH24 FOR IT SUPPORT IN FARNBOROUGH?
Farnborough IT Support. Our IT support in Farnborough offer business hours and 24/7/365 remote support by email or phone.
So whether you have an issue with your user devices or your network, we can help to minimise downtime. If required, we can also make site visits.
At CloudTech24, our aim is to ensure that organisations in Farnborough receive responsive IT support services that keep your workforce productive.
Real-time Monitoring. Our modern and efficient systems enable us to monitor your systems at all times. We can identify performance issues and fix them effectively and remotely.
Trusted Supplier. You can trust our IT support team. Based near Farnborough in the UK, all of our staff have been background checked and vetted.
Free IT Health Check. CloudTech24 are a respected IT Support company in Farnborough we offer all new and prospective clients with a free IT healthcheck to evaluate your current IT limitations.
WHERE TO FIND OUR IT COMPANY IN FARNBOROUGH
Our HQ office is situated in the heart of Farnborough with our help desk staff residing in the surrounding towns of Guildford, Woking, Elmbridge, and Kingston
If you are a small or medium sized business in Surrey or the South East looking for a new IT partner to support your business needs, then get in touch for a free IT consultation or a FREE IT Health Check which includes a detailed security.
We will analyse and present our findings either online, at your offices or at our London or Surrey offices. It’s your choice.
TRUSTED BY OVER 250 COMPANIES, INCLUDING:
Common Frequently Asked Questions about our Industry Leading IT Support services
We often receive questions about our IT services and how we can help with your business challenges so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.
WHY DO YOU NEED IT SUPPORT?
Organisations rely heavily on technology for the day to day running of their business operations, ensuring these systems are available, secure, backed up and optimised is a key requirement, and having the required expertise on hand in the event of technical system failure or staff support requirement.
WHAT IS A MANAGED SERVICES PROVIDER (MSP)?
A managed service provider is a outsourced IT provider that manages a client technical systems and/or technical support for staff members.
WHAT ARE THE SKILLS REQUIRED FOR TECHNICAL SUPPORT?
Managing and supporting a client infrastructure requires a deep understanding of technical aspects in addition to management, processes and customer service, one of the key benefits of outsourcing this function is the ability to leverage a whole team of technical expertise with experience of running this for a multitude of other businesses, typically at a reduced rate to hiring in house.
WHAT ARE YOUR SUPPORT HOURS?
CloudTech24 operate technical support either as a 9/5 service during standard UK working days or as a fully 24/7/365 service supporting both email and phone support methods.
HOW MUCH DOES YOUR IT SUPPORT COST?
CloudTech24 operate technical support either as a 9/5 service during standard UK working days or as a fully 24/7/365 service supporting both email and phone support methods.
DO YOU PROVIDE UNLIMITED IT SUPPORT?
CloudTech24 provide unlimited support based on a fixed monthly cost based on either 9/5 business operations or a 24/7/365 support agreement.
WE ALREADY HAVE AN IT TEAM IN-HOUSE, WHY WOULD WE REQUIRE YOUR SERVICES?
CloudTech24 work with a lot of organisations with dedicated IT resources in-house. In these environments, CloudTech24 provide co-managed and specialist services, including escalation paths, out of hours support, Platform and Security monitoring, Hardware/Software/Licensing resale and project management for new implementations.
DOES CLOUDTECH24 PROVIDE BOTH REMOTE AND ONSITE SUPPORT?
CloudTech24 provides Remote support inclusive in all of our IT packages (with exception of our Co-Managed plan) – we ensures that our clients are using cloud enabled technology so our engineers can remotely manage all systems, in the event of a support requirement we can connect directly to your Desktops, Laptops, Servers, Infrastructure, Firewalls, Website and portals to provide immediate support without the requirement delay associated with site visits. CloudTech24 do not provide onsite support as part of our support plans but have an extensive team of engineers that can provide ad hoc onsite assistance on an hourly or block support option.
WHERE DOES CLOUDTECH24 PROVIDE TECHNICAL SUPPORT?
CloudTech24 perform remote technical support for organisations globally, but our focus is organisations that are domiciled out of the UK – The majority of our clients are in London, Surrey, Sussex, Hampshire and Berkshire – and served from the CloudTech24 London and Surrey offices.
DOES CLOUDTECH24 PROVIDE 24 HOUR (24/7/365) IT SUPPORT?
CloudTech24 provide IT support 24/7/365 for many organisations that work outside of standard UK business hours and overseas offices. This has been a clear differentiator for our clients that work on a global basis with our teams supporting staff offices across the globe and including United States (USA), India, Singapore, China and many more.
DO YOU PROVIDE CHEAP IT SUPPORT IN LONDON?
CloudTech24 provides competitively priced IT support and services – Our services are designed to provide Security and productivity benefits that can directly improve the performance of your staff by up to 35% based on an unmanaged, unoptimised and unsupported IT platforms. CloudTech24 focus on providing the correct level of technical support rather than purely focusing on delivering an inferior level of cheap support.
HOW TO CHOOSE AN IT SUPPORT COMPANY?
Choosing the best IT support company for your organisation is a difficult decision, our recommendation would be to focus on leading companies who will perform a consultative review of your current platforms and offer a suggested approach. CloudTech24 provide an IT healthcheck for all new and prospective clients to identify areas for optimisation for our managed and co-managed IT services.
Looking for award winning IT Services in London, with embedded Cyber Security protection?
Ready to maximise your investment in your business IT support? Get in touch with CloudTech24 today and increase your IT efficiency and productivity, and discover the true potential your business can achieve with dedicated London IT Support.