CloudTech24 provide reliable, cost-effective and highly effective VoIP Phone Solutions to businesses in LondonSurreySussexHampshireBerkshire and across the UK

CloudTech24’s hosted VoIP services increases the overall productivity of businesses by allowing their employees to multi-task. It also enables the business to consolidate costs saved from more expensive traditional landline phone bills, which can then be redirected to other aspects of the business.

Voice over Internet Protocol (VoIP) is digital telephone service in which calls are sent and received over the Internet – this flexibility was key to our clients in the Covid:19 outbreak and ensuring our clients have the ability operate remote working.

Our business VoIP service is cloud hosted and requires no onsite hardware, end users have flexibility of connecting to the service using one of the following options:

  • Hardware VoIP Phone Handset
  • PC Application
  • Smartphone Application (Softphone app)

If you are looking for a cost effective, highly flexible and modern phone system (Business VoIP), please get in touch to talk to one of our experienced VoIP consultants.

Our highly available business VoIP service is cloud hosted and requires no onsite telecoms hardware.

Business VoIP means that you have a single phone system for multiple offices or home offices. Features include call direction, line transfer, call groups and virtual receptionist management features. All of which can help to reduce the time it takes to get the correct person in contact with a client, saving your business time and enabling you to be smarter.

As well as this, VoIP solutions can be cheaper and more versatile than their traditional counterparts, not to mention providing additional functionality.

The benefits of VoIP go a step beyond cost savings and telecommunications functionality. By using the internet for voice calls, users can integrate their phone system with additional software options that provide enhanced functionality, and can be acquired with greater ease than if a traditional system was used.

Common FAQs about our VOIP Phone Systems

We often receive questions about our VOIP Phone Systems so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.

Voice over Internet Protocol is a digital telephony platform that is a direct replacement for legacy analogue phone systems. VoIP technology provides a highly flexible system that leverages your existing internet connection for telephony services rather than dedicated and expensive phone lines. Essentially the experience is the same as traditional methods where your call and receive calls from your business phone number – but with additional flexibility and cost benefits.

VoIP can be implemented as an on-premise or cloud hosted platform – the technology, management and support of these platforms is collectively a VoIP service and managed by an IT company.

CloudTech24 are a leading VoIP provider that deliver managed VoIP solutions for our clients, Our solutions are all Cloud hosted solution so that our clients do not need onsite hardware and that the service is not limited to a single office location.

VoIP calls are not free, there are associated call costs although these are significantly lower than traditional analogue phone calls. CloudTech24 offers call bundles for our clients, ensuring you have fixed costs that are sized for your organisation.

VoIP has a lot of benefits including, cost reductions, flexible scalability across single or multiple office deployments, better call quality and advanced VoIP call directing and the ability to interact using a softphone app or hardware phone.

With a cloud based VoIP server if your office connectivity was to fail, calls can be easily diverted to mobile phones, use softphone applications on their smartphone or staff can take their phone handsets home and plug them into their home connection and continue to use them with no further configuration required.

CloudTech24 provides flexible VoIP costs that can scale with the solution as your business grows, our solution is offered as a per handset cost that is inclusive of a call bundle that would suit your requirements for UK mobile and landline minutes.

VoIP systems provide ultimate flexibility in how your users connect, a hardware VoIP phone acts like a traditional phone with a handset and buttons (typically with some more advanced features) – but can also be a cordless system, A Softphone app enables users to make and receive calls on their Smartphone using a pre installed and configured mobile app – a softphone app is very flexible and allows staff when working remotely from home, coffee shops and hot desk offices without the requirements for additional hardware.

Interactive voice response (IVR) is a technical solution that integrates with your VoIP telephone system which uses a prerecorded message with options on how to direct the call. IVR allows inbound callers to select an option via keypad which will forward the call to the appropriate group of phones (Ring group).

CloudTech24’s VoIP solution provides a robust telephony platform that can scale as the business grows and includes advanced call handling control to route calls based on time of day or IVR options selected – Our VoIP platform also includes an analytics dashboard providing full visibility of the business usage and tracking of inbound and outbound call volumes.

CloudTech24’s Hosted VoIP solutions leverage cloud VoIP hardware that is incredibly reliable – On premise PBX systems (Private Branch Exchange) are a point of failure for most businesses, likewise are traditional analogue phone systems (lane line phones) that rely on a single cable coming into a fixed location, if this line is damaged then this will cause a phone outage. Our hosted systems have built in redundancy and in the event of an internet outage we can redirect calls to mobiles, or using a soft-phone app using 4G/5G connection or local WiFi – Alternatively your staff can plug their handsets in at home and work with no further disruption.

Interested in making your business smarter?

Please talk to our team for business VoIP solutions in n LondonSurreySussexBerkshireHampshire and across the UK.. Learn more about our experienced team too!

TALK TO OUR EXPERT TEAM