CloudTech24 provide cost effective, industry-leading and proactive server support to ensure that your server platforms are monitored and maintained with all required technical support services. We work with businesses in London, Surrey, Sussex, Hampshire, Berkshire and across the UK.

a technician fixing a server rack

For many organisations an on-premise or cloud based server is the backbone of their IT infrastructure. Any disruptions to the server can be incredibly harmful to business, causing extended downtime and a subsequent decrease in staff productivity – to protect your organisation from these problems, strong server support is essential.

To enable continuous monitoring of your server platforms we leverage market-leading cloud technology with internal processes and dynamic monitoring and management to optimise performance. Through our real-time monitoring system we deliver round-the-clock security and health checks  to track all server activity. Managed by a member of our expert IT Support team, our advanced system will alert us to any potential issues and we can deliver a super-fast response and solution via cloud integration before they occur.

We can therefore guarantee that your server is functioning securely and efficiently 100% of the time and eliminate the risk of downtime for your business. High server performance is essential to the stability of your IT operations and we’re dedicated to ensuring your server is fully equipped to deliver the very best results.

Proven Server Support Knowledge & Expertise

We’re experts in delivering high-quality server support to relieve the pressures of managing your servers from your internal IT teams. Within our team of highly-qualified IT professionals, we have extensive experience in facilitating server support to organisations of all sizes and from all industry backgrounds. We provide fully managed server support solutions, handling everything from server faults and migration to the general day-to-day administration.

CloudTech24 takes expert care of all of your server support needs to enable you to focus on business growth, helping your company to increase long term productivity levels and outputs further. This is a prime opportunity to get ahead of the game.

However simple or complex your support needs are, we are on hand to share our expert knowledge and maximise the potential of your server. Business never stops, and neither does our server support. Our elite IT support team are on hand round-the-clock to answer any questions you may have or to fix any problems. With CloudTech24, you will gain unlimited 24/7/365 server support to ensure your business can run effectively and efficiently at all times.

Your business can also take advantage of our key industry links with some of the world’s leading providers. We’ll keep you updated on the latest developments and enhancements available, such as newly released security patches by Microsoft.

You’re in safe hands

With our award-winning server support, you can rest assured that your company data is safe and fully secure. CloudTech24 configures and manages servers utilising enterprise-grade appliances. We will protect your IT infrastructure from any cybersecurity threats by carefully controlling network traffic and providing powerful network performance. As part of our fully managed server support and network infrastructure service, we also facilitate business-class wired and wireless framework configured to deliver security best practices and systematic efficiency.

Through our exceptional remote management, we can further enhance the security of your server by continuously monitoring the health and performance of your systems. Alongside this, we’re able to perform routine tasks like software updates, to ensure that your server infrastructure is always up-to-date.

Comprehensive data backup also forms an integral part of our server support solutions. We care about your server data and utilise cutting-edge cloud technology to protect it. With our Data Backup and Disaster Recovery service, your data is automatically backed up and securely backed up offsite. If a data loss does occur, we can restore data within minutes and support you to resume business operations as quickly as possible.

The combination of our technical support and backup solutions provide the ability to respond quickly and recover granular data quickly, from multiple points in time, or use local or cloud virtualisation, to ensure systems can be restored to a pre-disaster state within minutes, even in the event of a server failure or disaster.

a laptop in front of a server rack, displaying the analytics of the data

We provide server management and server security for a wide range of deployments across our clients, with on-premise servers, cloud servers and servers hosted in data centres. The supported servers using multiple operating systems, including:

There are also many varied functions of these servers, including;

  • Client web portals
  • Client Web servers
  • Internal business servers
  • File servers, Storage and SAN (Storage area networks)
  • Database and Microsoft SQL Servers
  • Directory Services, including LDAP and Microsoft Active Directory (AD)
  • Email and exchange Servers
  • Small business servers (SBS)

Our technical support team have a wide range of server support experience and accreditations and a solid understanding of how servers operate for every functionality and how to maintain server health – In addition to physical servers we also support virtualised servers and cloud servers.

There does however come the point where you will need to replace your server; whether it’s proactively to allow for growth or your server is approaching its expiration date. A new server may also be required in the case of an emergency due to failing equipment. Whatever the case, CloudTech24 can support your company with server administration and tailor the support to align with your requirements.

Every company is different and we understand that. That’s why at CloudTech24 we don’t offer a ‘one size fits all’ solution to server support. We’re interested in finding out more about your company and discussing in detail how we can tailor our server services to your specific business requirements.

Common FAQs about our IT Server Support

We often receive questions about our Server Support, so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.

We have the resources to offer 24/7/365 Server Support packages, with contact by email and telephone. We understand that any disconnections or disruptions to the server can be very damaging to business with staff not being able to access their data. It is very important to have a company you can trust looking after your server, like CloudTech24’s award-winning server support.

There is not a price list for CloudTech24 Server Support as each business and their requirements are different. This costing will depend, amongst other things, on the number of staff, the support hours required and what the current server support set up is.

CloudTechd24 are experts in cyber security and so you can feel rest assured that business data is dully secure and safe. We configure and manage servers with top-end appliances and by monitoring the network traffic, will protect your data from cyber attacks.

CloudTech24 have offices based in London and Surrey, and work with organisations in and around those areas and beyond.

CloudTech24 have offices in London and Surrey so the majority of our clients are in London, Surrey, Sussex, Hampshire and Berkshire – but we are able to work globally remotely.

CloudTech24 offer server support for a broad range operating systems across our client-base. These include, but are not limited to: Microsoft Windows Servers, Linux Servers, Unix Server, Apple Servers, Virtualised Servers, Hyper V Servers and ESXi Servers.

Our specialism at CloudTech24 is to offer server support to SMEs, however we also have private clients and large enterprises across our client-base.

Does Your Business Need Server Support?

Please get in touch with our team for more information. You can also book a free IT assessment in London, Surrey, Sussex, Berkshire, Hampshire and across the UK.