Outsourced IT Services From CloudTech24
Access round-the-clock support 365 days a year with a dedicated IT outsourced helpdesk from CloudTech24. Our IT outsourcing services cover everything from server support to network management.
Our support includes managing popular platforms like Microsoft 365 and Google Workspace. We’re official partners of both Microsoft and Google, with extensive experience in both systems.
We Let The Numbers Do The Talking
The Benefits Of Outsourced IT Support
So, what exactly are the benefits of IT outsourcing and an outsourced IT Department, and how can your company benefit?
Increased productivity and efficiency
Maximising productivity and efficiency in business outsourcing equips businesses with the tools and support required to advance their IT capabilities.
Efficient implementation of new systems
The ability to implement the latest technology and implement new IT applications in-house can be a time-consuming, complex task.
Access to our established relationships
CloudTech24 has ongoing business relationships with some of the world’s major software and hardware providers, including Microsoft, Google, CrowdStrike, and Cisco Meraki.
Improved security and compliance
Increasing security and compliance is essential for any business. However, this is not always simple due to the growing threat of cybersecurity issues.
Cost-effective cyber security
By outsourcing your IT, you are placing your company in the hands of cybersecurity experts. Outsourcing providers are always up-to-date with the latest IT security options and can, therefore, source the strongest, most cost-effective cybersecurity protection for your organisation.
Easier to manage costs
A premium outsourced IT provider such as CloudTech24 offers manageable cost structures to help businesses keep their IT spending within budget and forecast future IT expenditures. With IT outsourcing support, your company will increase its IT capabilities and achieve more at a lower cost.
24/7/365 support
With CloudTech24, you have unlimited access to support from our IT experts, who have worked alongside various clients across every industry. Our team of expert IT consultants provides 24/7 remote support for both networks.
It’s an impressive list, so how can you take advantage? Contact us to learn more.
Need Cyber Security Coverage From A Market Leading SOC?
Our Security Operations Centre provides continuous coverage and managed security services to improve security posture and safeguard business operations.
A Modern Approach To IT Outsourcing
Unleash the full potential of your business with the rewards that come with a modern IT outsourced support company.
With CloudTech24’s ultra-modern approach to business IT services and outsourced tech support, the possibilities for your organisation are infinite.
We’re dedicated to leading the future of IT support, helping you transform your enterprise with our unparalleled outsourced IT services.
Why Choose CloudTech24 For Outsourced IT Support?
With a wealth of industry expertise and experience, our team of certified professionals is committed to providing top-notch IT support. We pride ourselves on being proactive in monitoring and maintaining your systems, ensuring they remain secure and efficient around the clock.
We understand that every business is unique, which is why we work closely with you to design tailored solutions that fit your specific needs and budget.
Security and compliance are paramount in our services, and we implement robust cybersecurity measures to protect your valuable data. As your business evolves, our scalable solutions can adapt to your changing requirements, supporting your growth.
Are you a Google or Microsoft customer looking for IT support?
Microsoft 365 Support
We are Microsoft partners with expertise in configuring and managing Microsoft architecture.
If you are looking for a company that specialises in managing and fixing Microsoft issues, speak to us.
Google Workspace Support
As Google partners, we are experts in management and migration to/from Google Workspace.
Need some help? Visit our page to find out how we can help you with Google Workspace.
Common FAQs About Our Outsourced IT Support Services
We often receive questions about our services, so we decided to clear them up with these FAQs. Of course, you can also contact our team, who are on hand and ready to help.
WHAT IS OUTSOURCED IT SUPPORT?
Outsourced IT Support means using an external service provider to deliver IT assistance that supports business operations. It covers almost every aspect of IT.
Organisations can choose to use an outsourcing services provider for all or part of their IT.
WHAT ARE THE BENEFITS OF OUTSOURCING?
There are several benefits to having an outsourced IT department, including cost savings, access to specialist knowledge, access to market-leading tools, and increased productivity and efficiency.
Crucially, it takes the pressure off so your internal teams can focus their time and effort on more meaningful tasks.
DO CLOUDTECH24 OFFER 24/7/365 IT SUPPORT?
Yes – the CloudTech24 IT support team are on hand 24/7/365 to deliver round-the-clock remote user devices and network infrastructure support. Our technical experts are available via telephone, email or instant messenger.
HOW MUCH DOES OUTSOURCED IT SUPPORT COST?
At CloudTech24, we provide cost-effective outsourced IT support solutions for every client. The cost of our outsourced desktop support is business-specific and depends on things like the level of support, duration, and business size.
DO I HAVE TO SIGN AN AGREEMENT FOR IT SUPPORT?
CloudTech24 details all services within an agreement to protect all parties and ensure you get the agreed level of IT support. The agreement process is done online and signed off using an electronic signature.
Any required amendments to your agreement are easily carried out; we’ll automatically send an agreement addendum to your authorised signee for approval before implementation.
CAN YOU PROVIDE ME WITH A COMPETITIVE BREAKDOWN AGAINST MY EXISTING OUTSOURCED IT COMPANY?
CloudTech24 provides exceptional outsourced IT services for organisations; we do not compete on price but based on competency and the increased benefits we provide as a leading outsourced IT support company.
WILL OUTSOURCING MY IT SAVE ME MONEY?
For most organisations, it makes sense to either co-manage or fully outsource their IT support.
The challenge with small organisations is having a small team that has to perform platform monitoring and implement projects, new user training, helpdesk support, etc. You also have the challenge of limited coverage during sickness, annual leave and training.
Outsourcing this function provides a continuous service delivered by trained security experts and the benefits of a larger team that can implement project work whilst maintaining the required platform monitoring, maintenance and security triage.
HOW MUCH WILL IT COST TO OUTSOURCE MY IT?
The cost for outsourced IT support depends on several factors, including licensing required, size of organisation, number of office locations, and selected service tier.
DOES CLOUDTECH24 OFFER CO-MANAGED OUTSOURCED IT OPTIONS?
CloudTech24 offers both fully managed and co-managed outsourced IT support for organisations. Our platform monitoring and maintenance is a popular service for organisations with an internal IT team so they can have the peace of mind that their endpoint, server, and cloud systems are monitored and managed with cybersecurity protection and simplified licensing. This leaves the in-house team to work with us on strategy and supporting their internal users.
WHAT IS THE DIFFERENCE BETWEEN IT CONSULTING AND IT SOURCING?
IT consulting provides expert advice and guidance on IT strategy, projects, and problem-solving, often on a contractual basis.
IT outsourcing involves hiring external firms to manage specific IT functions or operations, such as help desks, infrastructure, or software development.
Consulting focuses on advice, while outsourcing is about delegating operational tasks.