Is your internal IT department struggling to manage the growing demands of your IT operations?

Are you looking to launch a new, innovative project, but your IT systems are holding you back?

If this is your business, why not looks towards Outsourced IT Support with CloudTech24?

two men discussing a block of code on a desktop screen

An increasing number of organisations are turning to outsourced IT support to handle their complex IT matters and in turn, are achieving new levels of IT productivity and efficiency. CloudTech24 is an award-winning fully managed service provider, helping companies and SMEs across the country accelerate their business output through IT outsourcing.

Whether your business is in need of a complete IT overhaul it’s something more simple, such as improving your IT process, CloudTech24 has a highly-qualified team of IT professionals on hand to help with every case. Working with businesses in London, Surrey, Sussex, Hampshire, Berkshire and across the UK, we pride ourselves on facilitating IT outsourcing services that really work to your advantage.

Benefits of Outsourcing Your IT Support

So, what exactly are the benefits of IT outsourcing and an outsourced IT Department, and how can your company benefit?

  • Maximise productivity and efficiency

    IT business outsourcing equips businesses with the tools and support required to advance their IT capabilities. At CloudTech24, we use state-of-the-art technology to facilitate elite management of your IT systems to ensure that your enterprise is healthy, safe, and functioning in the most efficient way possible, 100% of the time. Rest assured, your key business systems will experience increased reliability and security, and therefore drive productivity and efficiency within your organisation.

  • Increase security and compliance

    Maintaining high security and compliance is essential for any business; however, due to the growing threat of cybersecurity issues, this is not always simple. By outsourcing your IT, you are placing your company in the hands of cybersecurity experts. Outsourcing providers are always up-to-date with the latest IT security options and can, therefore, source the strongest, most cost-effective cybersecurity protection for your organisation.

  • Work with industry-leading professionals

    Many aspects of IT require skilled expertise. Outsourcing your IT is therefore extremely advantageous due to the fact that you’re working alongside a highly-qualified team of IT professionals who share a wealth of knowledge and practical experience. With CloudTech24, you have unlimited access to support from our IT experts who have worked alongside a wide variety of clients across every industry. Our team of expert IT consultants provide 24/7 remote support of both network

  • Exclusive industry links and offers

    Quality IT outsourcing providers have established key industry links and therefore are always in the know of exactly what IT developments and enhancements are available. This means that they are able to source the most advanced and effective solutions for their clients. CloudTech24 has ongoing business relationships with some of the world’s major software and hardware providers, including MicrosoftGoogleSophosWebroot and SentinelOne. That means our IT Procurement Team can pass on unique discounted offers gained from these partnerships to our clients.

  • Ability to implement the latest technology

    Implementing new IT applications in-house can be a time-consuming, complex task. An experienced outsourced IT service provider will have the expertise and tools to launch new projects instantaneously while guaranteeing a seamless transition and integration with your existing IT infrastructures. CloudTech24 offers bespoke IT solutions tailored to the needs and objectives of every business to generate optimal results.

  • Alleviate in-house pressures

    IT outsourcing support covers your IT needs so that you don’t have to. As a product of IT outsourcing, key internal resources will become readily available, and you’ll gain the opportunity to reallocate staff time and energy on more strategic business tasks. At CloudTech24, we intend to enhance the performance of your internal teams rather than simply replacing them. We will help to relieve IT-related pressures to allow you to focus on managing and growing your business.

  • Gain a competitive advantage

    With the help and support of an outsourced IT partner, you’ll gain the opportunity to establish your business as a key industry figure and compete against your larger counterparts. There are large costs associated with running and maintaining complex IT operations in-house, and this can be financially problematic for many SMEs. Outsourcing helps these businesses by facilitating access to high-tech tools and proficiencies bigger organisations can afford.

  • Cost-effectiveness

    Outsourced IT offers major cost-savings on several levels. IT outsourcing eliminates the need to employ new staff members to handle your growing IT operations. A premium outsourced IT provider such as CloudTech24 offers manageable cost structures to help businesses keep their IT spend within budget and forecast for future IT expenditure. With IT outsourcing support, your company will increase its IT capabilities and achieve more, at a lower cost.

Unleash the full potential of your business with the support and rewards IT outsourcing offers you. With CloudTech24’s ultra-modern approach to IT support and technical support outsourcing, the possibilities your company can achieve are infinite. We’re dedicated to leading the future of IT support, and we’re here to help you transform your enterprise with our unparalleled IT outsourcing services.

Common FAQs about our Outsourced IT Support Services

We often receive questions about our outsourced IT support services so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.

Outsourced IT Support means utilising an external service provider to deliver IT assistance in support of business operations. Outsourced IT Support covers almost every aspect of IT and organisations can choose to use an Outsourced IT Support provider to manage part or all of their IT.
Outsourcing IT has many advantages. These include but are not limited to: cost reductions; access to specialist knowledge, skills and tools; improved productivity and efficiency; opportunity for internal teams to focus their time and efforts on more meaningful tasks.
Outsourced IT Support offers the following benefits: enhanced in-house efficiency; cost-savings; assistance from IT professionals with access to market-leading skills and tools; increased IT productivity and efficiency.
Yes – the CloudTech24 IT Support team are on hand 24/7/365 to deliver round-the-clock remote user devices and network infrastructure support. Our technical experts are available via telephone, email or instant messenger to provide assistance.
At CloudTech24 we provide cost-effective Outsourced IT Support solutions for every client, and guarantee to deliver excellent value for money. The cost of our Outsourced IT Support is business specific and depends on matters such as the level of support required, duration and business size.
CloudTech24 detail all services within an agreement to protect all parties and ensure you get the agreed level of IT Support – The agreement process is all performed online and uses an electronic signature, any required amendments to your agreement, for example a new staff member that requires a business email etc is easily performed which automatically sends a agreement addendum to your authorised signee for approval before implementation.
Absolutely, CloudTech24 provide exceptional outsource IT functions for organisations, we do not compete on price but based on competency and the increased benefits we provide to organisations as a leading IT company.
For most organisations it makes sense to either co-manage or fully outsource IT support. The challenge with small organisations is having a small team that can not only perform platform monitoring, but also implement projects, new user training, helpdesk support etc, there are also challenges with requirements for limited coverage during sickness, annual leave and training. Outsourcing this function provides a continuous service with trained security experts and the benefits of a larger team that can sale to implement project work whilst maintaining the required platform monitoring and maintenance and security triage.
The cost for outsourced IT support is dependant on a number of factors including licensing required, size of organisation, number of office locations and which service tier is selected.
CloudTech24 offer both fully managed, outsourced IT support for organisations. Our platform monitoring and maintenance is a popular service for organisations with an internal IT team so they can have the peace of mind that their endpoint, server and cloud systems are monitored and managed with cybersecurity protection and simplified licensing – and to leave the in house team to work with us on strategy and supporting their internal users.

Does your business have first-class outsourced IT Support?

Please get in touch with our team for more information. You can also book a free IT audit and assessment in London, Surrey, Sussex, Berkshire, Hampshire and across the UK.