Need Microsoft Teams Support?

CloudTech24 are in the top 5% of global Microsoft 365 recommended partners. We therefore have an abundance of Microsoft Teams knowledge and experience and offer elite set up and ongoing support services for both the Teams application, as well as the wider Microsoft 365 package.

We provide Microsoft Teams support to many businesses across the UK. Since the Covid-19 lockdown, remote working has played a major role in keeping businesses going and, in many instances, helping them to survive. Microsoft Teams has proven it’s worth because provides an ultra-modern way of collaborative working that’s all online based and fully secure. CloudTech24 work with businesses in London, Surrey, Sussex, Hampshire, Berkshire and across the UK.

online video call meeting with 9 participants

More and more companies across the globe are turning to Microsoft Teams to collaborate and deliver on business-critical projects through the power of cloud-based communication and is a hub for teamwork in Microsoft 365 (previously Office 365) and a direct replacement for the Skype for business platform that was focused more generally on video meetings and video conferencing.

An integral part of Microsoft 365, Microsoft Teams is the platform’s centralised hub for teamwork. The Teams application enables business-wide communication and collaboration in one place, with staff members connected at all times, wherever they are in the world. With its standout range of communication tools, Teams streamlines engagement and boosts team collaboration capabilities and in turn, productivity levels within your workforce. The key to a successful team is strong collaboration, and that’s why Microsoft Teams is revolutionising the way companies are working.

You might be thinking ‘what makes Microsoft Teams unique? the platform features a range of advanced tools to enhance collaborative working, all while maintaining the highest levels of security and efficiency. These features include:

  • Instant Messenger Chat

    Due to the fast-paced nature of business, sometimes communicating via email is simply not enough. On Teams you can instantly message colleagues via the chat function and in one simple click, your message is delivered. This speeds up the whole communications process and helps you to get answers to your questions faster.

  • Group Messages

    The chat functionality is not limited to a chat privately between two people; you can also launch group conversations with the group message feature. Group messaging is simple to set up and offers a quick and easy way to communicate with multiple team members about group projects and topics. You can also utilise the Teams exclusive Tabs feature to manage group chats and organise conversations and files logically.

  • Calls and Meetings

    You have the option to hold both audio and video calls, as well as live web conferences on the Microsoft Teams application. Whether you’re looking to hold a group meeting with 10 or 10,000 individuals, based locally or at the opposite side of the world, this is all possible with Teams. With the platform’s built-in calling system options, conference calls and online meetings are made simple and stress-free – and as effective as face to face.

  • Real-time Sharing

    You have all key business files at your fingertips on Teams, and every user with permissions can access, share and edit documents in real-time. Whether you’re in a group meeting or working on a team project, real-time sharing offers huge organisational and productivity advantages and can be unlocked using a platform that is designed to encourage collaboration.

In regards to security, Microsoft Teams is built to guarantee the same security and compliance of Microsoft 365. The platform features a wide selection of security controls to ensure your business and business information is safeguarded at all times. These include:

  • Two-factor authentication required for every user to gain access to the platform.
  • Active Directory single sign-on verifies the identity of the user before they are logged on to Teams. 
  • Advanced Threat Protection to monitor Teams information, and check and block malicious content.
  • Files are backed up through encryption; for example Sharepoint files are backed up by Sharepoint encryption.
  • A safe attachments feature to detect and protect users from harmful attachments.
  • A range of compliance tools to help you monitor and update both user and device compliance. 
over the shoulder view of 5 people on a video call with professional acquaintances

Microsoft Teams also ensures that your interactions are always private and secure. You have full control over meeting participants and who can access what data. At CloudTech24 we specialise in Microsoft Teams security and we can, therefore, provide you with the tools and guidance required for maximal security protection.

Microsoft Teams is integrated with many of the Microsoft 365 plans and by downloading teams the setup is simple using the Microsoft 365 platform credentials. Teams can be seamlessly integrated into your IT infrastructure. CloudTech24 provides expert Teams configuration to deliver only the best results for our clients. We will ensure that your Teams software is set up correctly and in alignment with your business needs and goals. We also offer comprehensive Microsoft 365 training to equip your staff with the knowledge they need to operate on Teams effectively.

Common FAQs about our Microsoft Teams Support services

We often receive questions about our Microsoft Teams Support so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.

Microsoft Teams is a cloud-based communication and collaboration tool that enables teams to work together effectively outside of the traditional office environment. On the centralised Teams hub, staff members can collaborate on documents, communicate via online group and one-on-one chats as well as video call, host online meetings, and more.
To get started, you need to set up a team and channels within the team. A team is a set of people, files, conversations, and tools. Channels are essentially subsections in a team, set up as discussions for individual projects or departments. From here you can utilise all of the communication and collaboration features Teams offers.
Yes. Teams is a part of Office 365 so if you have an existing Office 365 license, you already have access to Teams. Alternatively, Microsoft also offers a ‘freemium’ version of Teams; this version does not expire and provides unlimited chat, group, audio and video calling options, alongside 2GB per user personal file story and 10GB for team file storage.

Teams offers a fully integrated solution for collaborative working, with all documents, conversations, business tools and applications available in one centralised hub. On Teams groups of 10 or 10,000 can come together and collaborate in one place, whereas Skype only allows up to 250 participants to be added to a meeting.

Any business looking to take their communication and collaboration abilities to the next level should consider Microsoft Teams. Teams is particularly useful if employees are based remotely, subteams exist within a larger team or a project involves a high number of staff.
Without an account you can only join a meeting on Teams if you receive a meeting invitation. To access the rest of the features on Teams, you will need an account. With an Office 365 license, you can access teams or alternatively if you have a Gmail or Outlook email address, you can sign up to the Teams freemium option
The price of Microsoft Teams varies. Teams is included in Microsoft 365 licenses, with unlimited use of Teams tools and features. There is also a free version of Teams available; the difference here is that you will only gain 10 GB of storage for team files and 2 GB per person of personal file storage.
Microsoft Teams is a cloud-based communication and collaboration tool that enables teams to work together effectively outside of the traditional office environment. On the centralised Teams hub, staff members can collaborate on documents, communicate via online group and one-on-one chats as well as video call, host online meetings, and more.
The Microsoft Teams solution is super secure with all communications encrypted in transit and at rest using industry approved standards to ensure data security for messages, files, meetings, and other content.
Teams is a great platform for collaborative work, it includes a Chat function both for individuals and teams. It can also integrate with outlook for emails and calendar. A great feature is collaborating for meetings where you can share content with others.

Does your business need support with Microsoft Teams?

Please get in touch with our team for more information. You can also book a free IT assessment in London, Surrey, Sussex, Berkshire, Hampshire and across the UK.