Here at CloudTech24, we offer Microsoft Endpoint Manager Support to many businesses in London, Surrey, Sussex, Hampshire, Berkshire and across the UK. As IT support experts, we leverage our own advanced cloud technology with dynamic monitoring and management to continuously track the security and health of your IT operations. In doing so, we will ensure that your Endpoint manager is configured to secure your business devices and ensure they are operationally effective. This is not only beneficial from a productivity perspective, but our UK-based IT support team will also alleviate the workload from your internal teams. Through our elite management, your company will gain the opportunity to reallocate staff efforts to more rewarding business activities.
Microsoft Endpoint Manager is a powerful and flexible cloud-based solution that offers a unique opportunity to streamline business management and transform digital output delivery. In the modern workplace, business devices are generally unmanaged, and this can be very problematic. As an advanced single endpoint management solution, Intune focuses on mobile device management (MDM) and mobile application management (MAM) to help companies overcome the challenges with mobile and PC management.
Microsoft Endpoint Manager Benefits
Microsoft Endpoint Manager offers great flexibility when it comes to managing your business devices via cloud computing, including both company-owned and personal mobile devices. You have the power to select the level of management control your business has over these devices through Endpoint Manager enrolment which enables device management and places control of every device enrolled in the hands of site administrators. Depending on the degree of management you select, administrators can:
- View all enrolled devices and each device’s activity records, allowing you to track which device has accessed which records and when.
- Ensure devices are up-to-date and operating using the latest security software through configuration to minimise the risk of poor performance and cyber attacks.
- Leverage cloud for insights and identify devices that are and are not protected and compliant with GDPR regulations through the reporting tool.
- When a device is no longer in use or has been lost or stolen, administrators have the ability to wipe data and therefore safeguard business information.
- Manage network access and issue certificates to devices enabling simple Wi-Fi access and VPN connection for authorised users.
Intune puts you in control of your business devices
Some organisations opt for greater authority when it comes to company-owned mobiles. This requires Intune enrolment from both mobile devices and device users. Through enrolment, you will have the ability to manage every aspect of the device, from security to features and settings. As a highly configurable technology, you can determine your Intune policy settings in alignment with your organisational requirements to manage devices and protect corporate data.
In regards to personal end-user mobile devices, with Intune you have the option to select varying levels of management control. This will accommodate the personal preferences of your staff members who may choose to only agree to part business administrator control. To gain full access to your business systems end-users will be required to enrol their devices in Intune, therefore providing you with adequate management control. On the other hand, users may only request access to certain IT services. In this case, you can activate app protection requirements on Intune where multi-factor authentication (MFA) is obligatory for the use of these applications.
Your data remain safe and protected
Microsoft Endpoint Manager also facilitates business data protection at the application level through mobile application management (MAM). This includes custom apps and store apps and again covers both personal devices and company-owned mobiles. Through Intune’s mobile application management, your end-user personal data is protected, as well as your business information. The primary way Intune delivers mobile app security is via app protection policies. Utilising Azure Active Directory (Azure AD) identity, Intune creates a clear distinction between personal information and business activity with specific app management and provides increased security protection for files accessed with internal credentials. This allows data protection at both an enterprise and end-user level, with critical business information safeguarded with a number of configurable options and conditional access and your staff maintaining privacy and management of their own data.
It’s important to select the right management approach for your business. To do this, you will need to consider both your IT infrastructure and mobile ecosystem, as well as your wider business goals. CloudTech24 are well-versed in supporting businesses to achieve optimal Intune application through our premium-level services, covering application set up, configuration, management and ongoing assistance. Using our vast experience and knowledge of the field, we will work closely with you to identify the best Intune management route for your organisation and configure the software accordingly.
We offer expert guidance and fully managed Microsoft Endpoint Manager solutions to companies and SMEs of all sizes. As a CloudTech24 client, you will benefit from unlimited round-the-clock Microsoft Intune support, with our Intune specialists on hand 24/7 to help you get the very most out of the application. Get in touch to learn more about our Intune solutions. You can also learn more about our FREE IT Health Check.
Frequently Asked Questions about our Microsoft Endpoint Manager Support Services
We often receive questions about our Microsoft Endpoint Manager Support so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.
WHAT IS MICROSOFT ENDPOINT MANAGER?
Microsoft Endpoint Manager (Previously Intune) is a cloud management system that enables secure and productive mobile device management (MDM) and mobile application management (MAM). With Microsoft Intune companies can manage end-user mobile device access to business applications and data.
IS MICROSOFT INTUNE A MDM SOLUTION?
Yes, Microsoft Intune is a MDM solution as well as a MAM solution. Device and app configuration policies, software update policies, and installation charts, tables, and reports, are all available with Intune.
IS MICROSOFT INTUNE SAFE?
Microsoft Intune forms part of Microsoft’s Enterprise Mobility and Security (EMS) offer and enables organisations to safeguard business data and email to allow safe mobile access. CloudTech24 offers additional security protection for end-user devices with exclusive Protected Workstation software, guaranteeing round-the-clock security monitoring and optimisation.
HOW MUCH DOES MICROSOFT INTUNE COST?
You can sign up for a 30 day Microsoft Intune free trial. Post-trial, if you’re an existing Microsoft customer you can add Intune to your subscription. Alternatively, you will need to sign up for a new account and pay per user. CloudTech24 are a certified Microsoft Partner and can offer clients special discounted Intune rates.
DOES MICROSOFT 365 INCLUDE INTUNE?
Microsoft 365 Business Premium includes full Intune functionalities compatible with iOS, Android, Mac OS, as well as other multi-platform device management. Microsoft 365 Business Standard does not include Intune but can be added to the subscription.
ARE THERE DIFFERENT LEVELS OF MANAGEMENT OF INTUNE?
Intune can be used for managing different configurations including Mobile Devies and Applications.
CAN I CONTROL INDIVIDUAL DEVICES USING INTUNE?
Devices associated with intune can be controlled using Mobile Device Management for remote wiping, location and password resets.
HOW CAN INTUNE ASSURE SECURITY ON THE DEVICES?
Intune is designed to set compliance for devices based on policies and processes set for the account. A security score is given for each device so you can see how it performs.
DO YOU PROVIDE SUPPORT FOR INTUNE?
Cloudtech24 have been working with Intune for several years and have refined a set of scripts that we apply to the tenant and support going on.
IS MICROSOFT INTUNE COMPATIBLE WITH AZURE DIRECTORY?
Intune works with Azure Active Directory to authenticate clients and devices for use with Intune compliance and security procedures.