Elite IT Support Woking
Our professional IT Support in Woking is provided out of our Woking headquarters based on the outskirts of Woking town – from this location we provide businesses with modern remote support and on-site IT services. This is combined with our specialist knowledge of IT security and market leading cloud technology.
We work with an amazing cross section of Woking business verticals – from marketing and design, to travel, charities, publishing and many more!
Woking businesses, like so many organisations in Surrey, have expectations and standards that are akin to companies that operate in London.
We have come from that same background and mindset. Rest assured that we have proven capabilities as IT support and management experts.
Our IT support services in Woking include managed networking, back-up & disaster recovery, technical support, telecoms support, managed print, internet connectivity, managed firewalls and device security.
Why choose CloudTech24 for IT Support in Woking?
- Woking IT Support – Our IT support team in Woking provide you with business hours or 24/7 remote support by email, phone and instant messenger. Our service covers both user devices and network infrastructure. Of course we can make on-site visits when necessary. Our aim is to keep your team productive and minimise any downtime.
- Free IT healthcheck – We always offer businesses a free IT healthcheck. We’ll review your current IT services and infrastructure and identify any gaps or issues. This will be carried out by our IT support team in Woking.
- You can trust our UK team – As well as being recommended partners for Google Cloud and Microsoft 365, our IT support team are all UK based. They’ve been background checked and vetted for your peace of mind and security
- Real time monitoring – Our industry leading systems enable us to continuously monitor your system performance and quickly fix any technical issues you may face remotely.
Please get in touch if you’re looking for IT support in Woking. We’d be happy to answer any questions you have.
Common FAQs about our Woking IT Support services
We often receive questions about our IT services and how we can help with your business challenges so we thought we would clear them up with some helpful FAQs below. Of course, you can also give us a call and we’ll be more than happy to help.
Organisations rely heavily on technology for the daily running of their business operations, ensuring these systems are available, secure, backed up and optimised is a key requirement, and having the required expertise on hand in the event of technical system failure or staff support requirement.
A managed service provider is a outsourced IT provider that manages a client technical systems and/or technical support for staff members
Managing and supporting a client infrastructure requires a deep understanding of technical aspects in addition to management, processes and customer service, one of the key benefits of outsourcing this function is the ability to leverage a whole team of technical expertise with experience of running this for a multitude of other businesses, typically at a reduced rate to hiring in house.
CloudTech24 operate technical support either as a 9/5 service during standard UK working days or as a fully 24/7/365 service supporting both email and phone support methods.
Our support services are calculated on a number of variables, including: Size of company, services required, number of offices and Support hours required
CloudTech24 provide unlimited support based on a fixed monthly cost based on either 9/5 business operations or a 24/7/365 support agreement
CloudTech24 cooperate with a lot of organisations with dedicated IT resources in-house. In these environments, CloudTech24 provide co-managed and specialist services, including escalation paths, out of hours support, Platform and Security monitoring, Hardware/Software/Licensing resale and project management for new implementations.
CloudTech24 provides Remote support inclusive in all of our IT packages (with exception of our Co-Managed plan) – we ensures that our clients are using cloud enabled technology so our engineers can remotely manage all systems, in the event of a support requirement we can connect directly to your Desktops, Laptops, Servers, Infrastructure, Firewalls, Website and portals to provide immediate support without the requirement delay associated with site visits. CloudTech24 do not provide onsite support as part of our support plans but have an extensive team of engineers that can provide ad hoc onsite assistance on an hourly or block support option.
CloudTech24 provide both hourly and block hour support, our block hour consulting is suitable for clients who are on a co-managed plan and have a frequent but not continuous requirement for IT support, Consulting or project implementation.
CloudTech24 perform remote technical support for organisations globally, but our focus is organisations that are domiciled out of the UK – The majority of our clients are in London, Surrey, Sussex, Hampshire and Berkshire – and served from the CloudTech24 London and Surrey offices.
CloudTech24 provide IT support 24/7/365 for many organisations that operate outside of standard UK business hours and overseas offices. This has been a clear differentiator for our clients that operate on a global basis with our teams supporting staff offices across the globe and including United States (USA), India, Singapore, China and many more.
Choosing the best IT support company for your organisation is a difficult decision, our recommendation would be to focus on leading companies who will perform a consultative review of your current platforms and offer a suggested approach. CloudTech24 provide an IT health check for all new and prospective clients to identify areas for optimisation for our managed and co-managed IT services in Woking.
In need of complete Business IT Support in Woking?
CloudTech24 is a leading company for IT Support in Woking, Surrey – please call us so we can discuss how we can improve your businesses with our IT services.