Award Winning Business IT Support in Woking

Our professional IT Support in Woking is provided out of our Woking headquarters based on the outskirts of Woking town – from this location we provide businesses with modern remote support and on-site IT services. This is combined with our specialist knowledge of IT security and market leading cloud technology.

CloudTech provide fully manged IT support for Woking businesses, our outsourced IT department ensures comprehensive IT coverage for a cross section of leading  business verticals in Woking – from marketing and design, to travel, charities, publishing and many more.

Woking businesses, like so many organisations in Surrey, have expectations and standards that are akin to companies that operate in London.

We have come from that same background and mindset. Rest assured that we have proven capabilities as IT support and management experts.

Our IT support services in Woking include managed networkingback-up & disaster recoverytechnical supporttelecoms supportmanaged printinternet connectivitymanaged firewalls and device security.

IT Support in Woking

CloudTech24 provide bundled IT services in addition to more flexible and bespoke requirements, our Woking IT support solutions include:

Google Workspace
Microsoft 365
IT Support
Backup and Disaster Recovery
Managed Networking
VoIP Phone
Managed Print Woking
Business Broadband
Network Firewalls
Endpoint Security & Anti-Virus

Why choose CloudTech24 for IT Support in Woking?

  • Woking IT Support

    Our IT support team in Woking provide you with business hours or 24/7 remote support by email or telephone. Our service covers both user devices and network infrastructure. Of course we can make on-site visits when necessary. Our aim is to keep your team productive and secure on work systems with minimised downtime.

  • Free IT healthcheck

    We always offer businesses a free IT healthcheck. Our IT engineer team will review your current IT systems and infrastructure and identify technical gaps or issues. Our IT health checks are performed by our IT support team in Woking.

  • You can trust our UK team

    As well as being recommended partners for Google Workspace (formally Google G Suite) and Microsoft 365 (Formally Office 365), our IT support team are all UK based. They’ve been background checked and vetted for your peace of mind and security

  • Real time monitoring

    Our industry leading systems enable us to continuously monitor your network infrastructure, desktop and server system performance and identify and resolve any technical issues you may encounter.

TRUSTED BY OVER 150 COMPANIES, INCLUDING:

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boiler-pro-logo
pearce-marketing-logo
sterling-law-logo
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holland-and-green-logo
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“For straight talking, simplistic and full end to end IT support, these are the guys to use. They don’t talk techno babble, but plain English providing you the genuine support that you need whilst maintaining that level of advice on the items you didn’t know that you needed to protect your business without any pressure. They’re the “go-to” element to keep your business running, looking after you, and above all making sure that they worry about your customers so that you don’t have to. Highly recommended.”

OUR STRATEGIC PARTNERS

We work with some of the world’s leading technology companies to ensure our clients receive the best solutions for their business.

Microsoft logo
Google logo
Dell logo
HP logo
CATO networks logo
Kaseya logo
Sophos
Bitdefender logo
Sonicwall logo
SentinelOne logo
Untangle logo
Webroot logo

Frequently Asked Questions about our Woking IT Support services

We often receive questions about our IT services and how we can help with your business challenges so we thought we would clear them up with some helpful FAQs below. Of course, you can also give us a call and our support team will be more than happy to discuss your IT business services.

Organisations rely heavily on technology for the daily running of their business operations, ensuring these systems are available, secure, backed up and optimised is a key requirement, and having the required expertise on hand in the event of technical system failure or staff support requirement.
A managed service provider is a outsourced IT provider that manages a client technical systems and/or technical support for staff members
Managing and supporting a client infrastructure requires a deep understanding of technical aspects in addition to management, processes and customer service, one of the key benefits of outsourcing this function is the ability to leverage a whole team of technical expertise with experience of running this for a multitude of other businesses, typically at a reduced rate to hiring in house.

CloudTech24 operate technical support either as a 9/5 service during standard UK working days or as a fully 24/7/365 service supporting both email and phone support methods for your staff and managing your IT Infrastructure, backup and cloud systems.

Our support services are calculated on a number of variables, including: Size of company, services required, number of offices and Support hours required

CloudTech24 provide unlimited support on a fixed monthly cost, based on either 9/5 business operations or a 24/7/365 support agreement. Our IT support services include technical end user support, Desktop, Server and network support.

CloudTech24 work with a lot of organisations with dedicated IT resources in-house. In these environments, CloudTech24 provide co-managed IT solutions and specialist technical support, including escalation paths, out of hours support, Platform and Security monitoring, Hardware/Software/Licensing resale and project management for new IT projects and implementations.

CloudTech24 provides Remote support inclusive in all of our IT packages (with exception of our Co-Managed plan) – we ensures that our clients are using cloud enabled technology so our engineers can remotely manage all systems, in the event of a support requirement we can connect directly to your Desktops, Laptops, Servers, Infrastructure, Firewalls, Website and portals to provide immediate support without the requirement delay associated with site visits. CloudTech24 do not provide onsite support as part of our support plans but have an extensive team of engineers that can provide ad hoc onsite assistance on an hourly or block support option.
CloudTech24 provide both hourly and block hour support, our block hour consulting is suitable for Guildford businesses who are on a co-managed plan and have a frequent but not continuous requirement for IT support, Consulting or project implementation.
CloudTech24 perform remote technical support for organisations globally, but our focus is organisations that are domiciled out of the UK – The majority of our clients are in London, Surrey, Sussex, Hampshire and Berkshire – and served from the CloudTech24 London and Surrey offices.
CloudTech24 focus on value added IT Support services in Guildford rather than being the cheapest service provider. Our years of experience, continuous system monitoring, cyber security protection and 24/7/365 services ensure high performing IT Support services for our customers.
Choosing the best IT support company for your organisation is a difficult decision, our recommendation would be to focus on leading companies who will perform a consultative review of your current platforms and offer a suggested approach. CloudTech24 provide an IT health check for all new and prospective clients to identify areas for optimisation for our managed and co-managed IT services in Woking.

In need of complete Business IT Support in Woking?

CloudTech24 is a leading company for IT Support in Woking, Surrey – please call us so we can discuss how we can improve your businesses with our IT services.

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