Comprehensive Business IT Support in Worthing
Would your business benefit from elite IT support? CloudTech24 provides the market’s best fully managed IT Support in Worthing to businesses of all sizes.
CloudTech24 are one of the leading IT Companies in Worthing enabling businesses with IT support and strategic managed IT Services facilitating maximum efficiency and safety protection for your IT systems. To date, we’ve helped over 120 businesses across the UK, to function effectively with minimum IT-related disruption to business activity. Eliminating downtime provides real productivity benefits within the workforce, helping you to maintain and grow your business more effectively. Our clients have taken advantage of these rewards and with CloudTech24 managed IT services, you can too.
OUR IT SUPPORT IN WORTHING
CloudTech24 are an IT company in Worthing and would love to find out more about your business, share our insight, and discuss how we can equip your company with the IT support and technologies it needs to succeed.
In addition to our general IT professional services, CloudTech24 also offers specific support in the following areas:
WHY CHOOSE CLOUDTECH24 FOR IT SUPPORT IN WORTHING?
- Worthing IT Support. IT has its complexities, but with CloudTech24 IT is simple. We provide a unique offer of unlimited, round-the-clock IT support to all our clients, with our team of experts on hand ready to answer any questions you may have and provide top-quality remote assistance. With our 24/7 support service, you can ensure that your IT systems are always safe and secure.
- UK Team. Our technical specialists are based at our headquarters local to Worthing. They are contactable by phone, email, and instant messenger and can also visit your site to provide on-site IT support assistance as and when required. You can also have confidence in knowing that every staff member has been fully background checked and vetted.
- Real-time Monitoring. We facilitate exceptional management of your IT systems through real-time monitoring. This allows us to track all activity on your business-critical platforms and conduct continuous health and security checks to ensure that everything is running smoothly. If any potential issues are flagged, we can provide immediate response and implement a resolution to fix the problem before any significant disruption to your IT systems occurs.
- Trusted Supplier. We hold official associations with both Google Workspace (formerly G Suite) and Microsoft 365. Our certified partner status means that we’re recommended by two of the largest global IT providers. Through these partnerships, our clients benefit from uniquely discounted rates and insight.
- Free IT Health Check. We offer full site assessments to all new and potential customers, free of charge, in the form of an IT health check. Our IT health checks involve a comprehensive review of your company’s current IT infrastructure and systems followed by specialist advice on the best provisions to help your business attain its full potential.
TRUSTED BY OVER 150 COMPANIES, INCLUDING:
NEED IT SUPPORT IN WORTHING?
We provide our IT Services to clients across Easts Sussex and West Sussex, which is why we have a remote support team who are available 24/7/365 and supported by our office locations in our Surrey, and London office locations.
Get in touch for your FREE IT Health Check which includes detailed security. We will analyse and we can present our findings online, at your offices or at our London offices. It’s your choice.
WHAT WE DO
Here at CloudTech24 we adopt only the best software and hardware. We operate using advanced cloud technology and proactive monitoring and management. Through these premium tools, we deliver continuous security, health, and performance automation, to ensure your critical business platforms are functioning safely and effectively. Our ultra-modern way of working also means that we can provide immediate remote access to manage the network infrastructure and user devices to provide swift response and resolution. This method ensures that your IT systems are running at an optimum rate 24/7 and in comparison to the traditional IT support model, is much more convenient and cost-effective.
We also specialise in cybersecurity and can, therefore, offer your company ultimate IT security protection. Our expert team has a comprehensive understanding of all things cybersecurity and we’re keen to share our knowledge with you to ensure your IT systems are safeguarded. Moreover, CloudTech24 also holds ongoing business relationships with numerous world-leading providers. Combined with our specialist background, this places us in a favourable position when it comes to finding the latest and most effective safety solutions for your business.
well as our high-tech systems, working alongside CloudTech24 means that you’ll have the opportunity to gain insight from a professional team of technical experts. From business broadband to Google Cloud and Microsoft 365 support, our experts in Worthing can provide first-class IT support whatever your needs may be. Our whole approach revolves around your business objectives and what you’re trying to achieve. We are passionate about enabling your organisation to obtain new levels of success, and you can trust that our team will go above and beyond to facilitate this. With our unique expertise and forward-thinking approach, we can even create bespoke support services, personalised to the individual specifications of your business.
Common Frequently Asked Questions about our Industry Leading IT Support services
We often receive questions about our IT services and how we can help with your business challenges so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.
WHY DO YOU NEED IT SUPPORT?
Organisations rely heavily on technology for the day to day running of their business operations, ensuring these systems are available, secure, backed up and optimised is a key requirement, and having the required expertise on hand in the event of technical system failure or staff support requirement.
WHAT IS A MANAGED SERVICES PROVIDER (MSP)?
A managed service provider is a outsourced IT provider that manages a client technical systems and/or technical support for staff members.
WHAT ARE THE SKILLS REQUIRED FOR TECHNICAL SUPPORT?
Managing and supporting a client infrastructure requires a deep understanding of technical aspects in addition to management, processes and customer service, one of the key benefits of outsourcing this function is the ability to leverage a whole team of technical expertise with experience of running this for a multitude of other businesses, typically at a reduced rate to hiring in house.
WHAT ARE YOUR SUPPORT HOURS?
CloudTech24 operate technical support either as a 9/5 service during standard UK working days or as a fully 24/7/365 service supporting both email and phone support methods.
HOW MUCH DOES YOUR IT SUPPORT COST?
CloudTech24 operate technical support either as a 9/5 service during standard UK working days or as a fully 24/7/365 service supporting both email and phone support methods.
DO YOU PROVIDE UNLIMITED IT SUPPORT?
CloudTech24 provide unlimited support based on a fixed monthly cost based on either 9/5 business operations or a 24/7/365 support agreement.
WE ALREADY HAVE AN IT TEAM IN-HOUSE, WHY WOULD WE REQUIRE YOUR SERVICES?
CloudTech24 work with a lot of organisations with dedicated IT resources in-house. In these environments, CloudTech24 provide co-managed and specialist services, including escalation paths, out of hours support, Platform and Security monitoring, Hardware/Software/Licensing resale and project management for new implementations.
DOES CLOUDTECH24 PROVIDE BOTH REMOTE AND ONSITE SUPPORT?
CloudTech24 provides Remote support inclusive in all of our IT packages (with exception of our Co-Managed plan) – we ensures that our clients are using cloud enabled technology so our engineers can remotely manage all systems, in the event of a support requirement we can connect directly to your Desktops, Laptops, Servers, Infrastructure, Firewalls, Website and portals to provide immediate support without the requirement delay associated with site visits. CloudTech24 do not provide onsite support as part of our support plans but have an extensive team of engineers that can provide ad hoc onsite assistance on an hourly or block support option.
WHERE DOES CLOUDTECH24 PROVIDE TECHNICAL SUPPORT?
CloudTech24 perform remote technical support for organisations globally, but our focus is organisations that are domiciled out of the UK – The majority of our clients are in London, Surrey, Sussex, Hampshire and Berkshire – and served from the CloudTech24 London and Surrey offices.
DOES CLOUDTECH24 PROVIDE 24 HOUR (24/7/365) IT SUPPORT?
CloudTech24 provide IT support 24/7/365 for many organisations that work outside of standard UK business hours and overseas offices. This has been a clear differentiator for our clients that work on a global basis with our teams supporting staff offices across the globe and including United States (USA), India, Singapore, China and many more.
DO YOU PROVIDE CHEAP IT SUPPORT IN LONDON?
CloudTech24 provides competitively priced IT support and services – Our services are designed to provide Security and productivity benefits that can directly improve the performance of your staff by up to 35% based on an unmanaged, unoptimised and unsupported IT platforms. CloudTech24 focus on providing the correct level of technical support rather than purely focusing on delivering an inferior level of cheap support.
HOW TO CHOOSE AN IT SUPPORT COMPANY?
Choosing the best IT support company for your organisation is a difficult decision, our recommendation would be to focus on leading companies who will perform a consultative review of your current platforms and offer a suggested approach. CloudTech24 provide an IT healthcheck for all new and prospective clients to identify areas for optimisation for our managed and co-managed IT services.
In need of award winning IT Support in Sussex, with embedded Cyber Security protection?
Ready to maximise your investment in your business IT support? Get in touch with CloudTech24 today and increase your IT efficiency and productivity, and discover the true potential your business can achieve with dedicated London IT Support.
