Elite IT Support in Southampton

Does your business require reliable, effective IT support in Southampton?

CloudTech24 are a leading IT Company in Southampton – Our managed IT service provide a combination of cloud technology and proactive system monitoring and management, we cover all of your IT needs to enable you to focus your time and efforts where it matters most for your business. We currently work with some of the UK’s fastest-growing companies and SMEs in Southampton, Hampshire and across the country, providing industry-leading personalised IT solutions to each client.

OUR IT SUPPORT IN SOUTHAMPTON

With CloudTech24, your business will benefit from our reliable and professional IT support services and ultimately gain a cutting-edge advantage in the Southampton area and beyond.

It’s our mission to help your organisation achieve maximum security and optimal performance of your IT systems. Our expert knowledge and experience in IT support allow us to deliver a wide range of premium IT solutions to facilitate this growth. Our IT support services in Southampton include:

Google Workspace
Microsoft 365
IT support
Backup and Disaster Recovery
Managed Networking
VoIP Phone
Managed Print
Business Broadband
Network Firewalls
Endpoint Security & Anti-Virus

WHY CHOOSE CLOUDTECH24 FOR IT SUPPORT IN SOUTHAMPTON?

  • Southampton IT Support

    CloudTech24 are one of the leading IT companies in Southampton, our IT Services ensures that your company can function effectively and efficiently, all day every day. Our technical experts are available 24/7 to answer any questions and offer remote support of bot user devices and network infrastructure.

  • UK Team

    Based at our mission control room close to Southampton, our IT support team are on hand to take your calls and emails whenever you have a question or require some extra assistance. CloudTech24 ensures that all staff are background checked and vetted.

  • Real-time Monitoring

    We’re proud to facilitate real-time monitoring for our clients. Real-time monitoring enables our team to keep track of activity and behaviour in real-time, therefore allowing us to keep every aspect of your IT systems in check, at all times. Additionally, if a technical problem does arise, we can instantly find out what caused the problem and provide a swift response.

  • Trusted Supplier

    Over the years we have received exceptional reviews from clients and continue to do so today. As well as being recommended by organisations we work with, we’re also an approved partner of Google Cloud and Microsoft 365. We’re able to share the exclusive insight and benefits we receive as a result of these partnerships with our clients, in addition to unique deals.

  • Free IT Health Check

    We offer IT health checks to all new and potential clients at zero cost. Organisations benefit greatly from our assessment which includes a review of current IT services and infrastructure, analysis of any gaps and finally, an expert recommendation on the best IT provisions for your business.

TRUSTED BY OVER 150 COMPANIES, INCLUDING:

utility-warehouse-logo
boiler-pro-logo
pearce-marketing-logo
sterling-law-logo
be-gamble-aware
fernweh-travel-logo
crane-and-associates-logo
hr-dept-logo
chilli-graphics-logo
professional-solutions-by-design-logo
holland-and-green-logo
collaborate-logo
fresh-financials-logo
environet-logo
martin-grant-homes
heritage-logo
Google customer reviews logo

MANAGED IT SUPPORT IN SOUTHAMPTON

CloudTech24 are established as one of the leading it support companies in Southampton we have a remote support team who operate services across the Hampshire and south east area. We also have remote technicians and additional support available at our London and Surrey office locations.

Get in touch for your FREE IT Health Check which includes a detailed security. We will analyse and we can present our findings online, at your offices or at our offices. It’s your choice.

Boiler pro logo

“The team at CloudTech24 are superb! They are refreshingly different in their approach, it’s not too salesy, and they are more tech-geeks that like to impress you with things that really make your life and your business run better! We worked out that they have managed to save 1 day of work per month, meaning I might have 12 days spare to actually take a holiday this year! Their core values are really about security and I know how important that is these days! Couldn’t recommend them enough, thanks so much guys!”

Giovanni Barreca, Director, Boiler-Pro
Professional Designs logo

“Great team. They’ve listened to our requirements and have put together a comprehensive package to manage both our emails and backups in a cost-effective, security-minded way. More than happy to recommend.”

Allen Betchley, MD, Progression Design
Utility Warehouse logo

“I’m deeply impressed with CloudTech24’s breadth and depth of technical knowledge, and practical skills in how they dealt with a previous business customer who had a severe email security breach. They immediately secured the system and it was clear that the team understood the gravity of the situation, exuding calm and confidence which was backed up by their actions. They helped to prepare clear and concise data breach reports in plain English that the client could easily understand. I cannot recommend them highly enough.”

Dave Goodman, Utility Warehouse
Primavista company logo

“CloudTech24 are the perfect blend of professional, personable and pragmatic. The team have made everything work the way it’s meant to work. The process was clear, non-techy and smooth.”

Andy Fairgrieve, Director, Prima Vista
Primavista company logo
“Highly recommend CloudTech24 for their personal service, attention to detail and helpful advice. Don’t go anywhere else for your business IT support!”
Ali Shute, Travel Consultant, Fernweh Travel
Sterling Law logo

“CloudTech24 are true professionals, taking the utmost pride in their job. They really listen and with their years of experience are able to provide a deliverable solution that saves you time and money. I would highly recommend CloudTech24 to anyone seeking IT / Cloud based solutions for their business.”

Rob Harradine, Independent Financial Consultant, Sterling & Law Group
Susannah Sheppard logo
“It’s great to work with an IT company who offer such a personal service and who offer helpful advice in language that’s easy to understand. Being able to speak to someone quickly and easily is wonderfully refreshing. I can thoroughly recommend CloudTech24 for business IT support.”
Susannah Sheppard, Director, Creative Consultant
HR Dept logo
“I recently needed urgent help to set up IT support for a new business. The team at CloudTech24 were really supportive, flexible and reliable. I often find IT issues so stressful but they had the whole thing sorted in a couple of phone calls. Marvellous! Thank you the CloudTech24 team.”
Sandra Porter, MD, The HR Dept
Pearce Marketing logo
“We rely heavily on cloud and digital technology for our productivity. The set up and ongoing help desk support for all our operations is excellent. Highly recommended for G Suite and all network requirements!”
Emma Pearce, MD, Pearce Marketing

WHAT WE DO

CloudTech24 are dedicated to finding the right IT support in Southampton for each company, our clients experience higher rates of efficiency across the business and enjoy the rewards of increased profits and business growth. We work closely with new and prospective clients to gain a clear understanding of their business and their business goals, to deliver bespoke IT professional services tailored to their specific needs. All within a reasonable budget.

Alongside our industry-leading software, CloudTech24 offers unlimited support of your systems with round-the-clock IT assistance. Our friendly team of experts are available to help you with any issues or queries 24/7 by telephone, email and instant messenger, along with site visits when required. Specialists in the field of IT support, CloudTech24 staff share a wealth of experience and knowledge across all industries.

Through advanced cloud integration, the CloudTech24 team have full remote access to your IT systems. With this, we deliver comprehensive system monitoring and management to facilitate continuous security, health, and performance automation. CloudTech24 has your IT systems covered from every angle; with our IT support, you can rest assured that your business is benefiting from ultimate cybersecurity protection and prime efficiency. Thanks to cloud integration, we can also guarantee proactive response and remediation before issues occur, and our team can work remotely to make any changes or updates, with minimal disruption to business.

As an IT security specialist and a leading fully managed and supported IT solutions provider, we have partnerships and strong business relations with some of the world’s key Software and Hardware providers. Our clients directly benefit from these relationships as we can ensure to provide best in class solutions to underpin their business security and productivity.

OUR STRATEGIC PARTNERS

We work with some of the world’s leading technology companies to ensure our clients receive the best solutions for their business.

Microsoft logo
Google logo
Dell logo
HP logo
CATO networks logo
Kaseya logo
Sophos
Bitdefender logo
Sonicwall logo
SentinelOne logo
Untangle logo
Webroot logo

Common FAQs about our IT Support services

We often receive questions about our IT services and how we can help with your business challenges so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.

Organisations rely heavily on technology for the day to day running of their business operations, ensuring these systems are available, secure, backed up and optimised is a key requirement, and having the required expertise on hand in the event of technical system failure or staff support requirement.

A managed service provider is a outsourced IT provider that manages a client technical systems and/or technical support for staff members

Managing and supporting a client infrastructure requires a deep understanding of technical aspects in addition to management, processes and customer service, one of the key benefits of outsourcing this function is the ability to leverage a whole team of technical expertise with experience of running this for a multitude of other businesses, typically at a reduced rate to hiring in house.

CloudTech24 operate technical support either as a 9/5 service during standard UK working days or as a fully 24/7/365 service supporting both email and phone support methods.

ur support services are calculated on a number of variables, including: Size of company, services required, number of offices and Support hours required.

CloudTech24 provide unlimited support based on a fixed monthly cost based on either 9/5 business operations or a 24/7/365 support agreement.

CloudTech24 work with a lot of organisations with dedicated IT resources in-house. In these environments, CloudTech24 provide co-managed and specialist services, including escalation paths, out of hours support, Platform and Security monitoring, Hardware/Software/Licensing resale and project management for new implementations.

CloudTech24 provides Remote support inclusive in all of our IT packages (with exception of our Co-Managed plan) – we ensures that our clients are using cloud enabled technology so our engineers can remotely manage all systems, in the event of a support requirement we can connect directly to your Desktops, Laptops, Servers, Infrastructure, Firewalls, Website and portals to provide immediate support without the requirement delay associated with site visits. CloudTech24 do not provide onsite support as part of our support plans but have an extensive team of engineers that can provide ad hoc onsite assistance on an hourly or block support option.

CloudTech24 provide both hourly and block hour support, our block hour consulting is suitable for clients who are on a co-managed plan and have a frequent but not continuous requirement for IT support, Consulting or project implementation.

CloudTech24 perform remote technical support for organisations globally, but our focus is organisations that are domiciled out of the UK – The majority of our clients are in London, Surrey, Sussex, Hampshire and Berkshire – and served from the CloudTech24 London and Surrey offices.

CloudTech24 provide IT support 24/7/365 for many organisations that work outside of standard UK business hours and overseas offices. This has been a clear differentiator for our clients that work on a global basis with our teams supporting staff offices across the globe and including United States (USA), India, Singapore, China and many more.

CloudTech24 provides competitively priced IT support and services – Our services are designed to provide Security and productivity benefits that can directly improve the performance of your staff by up to 35% based on an unmanaged, unoptimised and unsupported IT platforms. CloudTech24 focus on providing the correct level of technical support rather than purely focusing on delivering an inferior level of cheap support.

Choosing the best IT support company for your organisation is a difficult decision, our recommendation would be to focus on leading companies who will perfrom a consultative review of your current platforms and offer a suggested approach. CloudTech24 provide an IT healthcheck for all new and prospective clients to identify areas for optimisation for our managed and co-managed IT services.

In need of award winning IT Support in Hampshire, with embedded Cyber Security protection?

Ready to maximise your investment in your business IT systems? Get in touch with CloudTech24 today to start your journey towards increased IT efficiency and productivity, and discover the true potential your business can achieve with dedicated Southampton IT Support.

GET IN TOUCH