24/7/365 Business IT Support in Slough

CloudTech24 provide industry-leading Managed IT support in Slough and businesses across Berkshire.

CloudTech24 are a leading IT Support company in Slough – Our Managed IT Service leverages the latest software and advanced cloud software to deliver super-fast response and embedded cyber security protection. We provide fully managed IT solutions in Slough to eliminate any IT-related issues and allow you to focus on your business. Our managed IT support services can ultimately enable you to be more productive in managing and growing your business.

OUR IT SUPPORT SERVICES IN SLOUGH

In addition to the wide selection of services we offer to your business Slough, we also support the implementation and licensing of Google Workspace (formerly G Suite) and Microsoft 365 (previously Microsoft Office 365) to businesses of any size. Whatever your IT support requirements are, we can help your Slough based organisation.

We have the IT expertise and software needed to help your company excel. Our friendly staff in Slough are ready and waiting to provide the IT support that your business requires. At CloudTech24 we cover:

Google Workspace
Microsoft 365
IT support
Backup and Disaster Recovery
Managed Networking
VoIP Phone
Managed Print
Business Broadband
Network Firewalls
Endpoint Security & Anti-Virus

WHY CHOOSE CLOUDTECH24 FOR IT SUPPORT IN SLOUGH?

  • Slough IT Support

    CloudTech24 offers immediate remote access to manage network infrastructure and user devices. Our exclusive 24/7 IT support service means that you can receive round-the-clock technical support, regardless of the day or time. This is a unique advantage for your business, helping you to function effectively and efficiently at all times.

  • UK Team

    The CloudTech24 team is fully background checked and vetted, and based in the local area. CloudTech24, can help your organisation benefit from assurance from our customer service team that deliver unlimited telephone and email support from a locally based team, our services can be delivered by our technical experts remotely or in Slough town.

  • Real-time Monitoring

    Our advanced cloud technology integration and full system management service facilitate continuous monitoring of your IT systems. This allows our staff to monitor the health and performance of your systems 24/7 while simultaneously running software updates to fix potential problems before they arise. Our real-time monitoring feature further enhances the productivity of your business and the deliverables you’re able to achieve.

  • Trusted Supplier

    As a Google Workspace and Microsoft 365 (Office 365) partner, we’re the first to know about the latest updates and availability of new software. We use this inside knowledge to help us to provide the very best IT solutions for our clients.

  • Free IT Health Check

    We’re focused on providing SME businesses with the most effective IT and cyber security solutions. To ensure that we can create the best tailor-made solution for you, we offer a free IT health check to review your existing IT systems and give recommendation for the best provision for your business, all at a cost that suits you. CloudTech24 offers this service to both new and prospective clients.

TRUSTED BY OVER 150 COMPANIES, INCLUDING:

utility-warehouse-logo
boiler-pro-logo
pearce-marketing-logo
sterling-law-logo
be-gamble-aware
fernweh-travel-logo
crane-and-associates-logo
hr-dept-logo
chilli-graphics-logo
professional-solutions-by-design-logo
holland-and-green-logo
collaborate-logo
fresh-financials-logo
environet-logo
martin-grant-homes
heritage-logo
Google customer reviews logo

IT COMPANY IN SLOUGH

CloudTech24 provide IT Support in Slough, Berkshire and across the Thames Valley, facilitated by our team of engineers living locally and supported from our multiple offices in the South East UK.

Get in touch for your FREE IT Health Check which includes a detailed security review, our team of experts will analyse and we can present our findings online, at your offices or at our offices. It’s your choice.

Boiler pro logo

“The team at CloudTech24 are superb! They are refreshingly different in their approach, it’s not too salesy, and they are more tech-geeks that like to impress you with things that really make your life and your business run better! We worked out that they have managed to save 1 day of work per month, meaning I might have 12 days spare to actually take a holiday this year! Their core values are really about security and I know how important that is these days! Couldn’t recommend them enough, thanks so much guys!”

Giovanni Barreca, Director, Boiler-Pro
Professional Designs logo

“Great team. They’ve listened to our requirements and have put together a comprehensive package to manage both our emails and backups in a cost-effective, security-minded way. More than happy to recommend.”

Allen Betchley, MD, Progression Design
Utility Warehouse logo

“I’m deeply impressed with CloudTech24’s breadth and depth of technical knowledge, and practical skills in how they dealt with a previous business customer who had a severe email security breach. They immediately secured the system and it was clear that the team understood the gravity of the situation, exuding calm and confidence which was backed up by their actions. They helped to prepare clear and concise data breach reports in plain English that the client could easily understand. I cannot recommend them highly enough.”

Dave Goodman, Utility Warehouse
Primavista company logo

“CloudTech24 are the perfect blend of professional, personable and pragmatic. The team have made everything work the way it’s meant to work. The process was clear, non-techy and smooth.”

Andy Fairgrieve, Director, Prima Vista
Primavista company logo
“Highly recommend CloudTech24 for their personal service, attention to detail and helpful advice. Don’t go anywhere else for your business IT support!”
Ali Shute, Travel Consultant, Fernweh Travel
Sterling Law logo

“CloudTech24 are true professionals, taking the utmost pride in their job. They really listen and with their years of experience are able to provide a deliverable solution that saves you time and money. I would highly recommend CloudTech24 to anyone seeking IT / Cloud based solutions for their business.”

Rob Harradine, Independent Financial Consultant, Sterling & Law Group
Susannah Sheppard logo
“It’s great to work with an IT company who offer such a personal service and who offer helpful advice in language that’s easy to understand. Being able to speak to someone quickly and easily is wonderfully refreshing. I can thoroughly recommend CloudTech24 for business IT support.”
Susannah Sheppard, Director, Creative Consultant
HR Dept logo
“I recently needed urgent help to set up IT support for a new business. The team at CloudTech24 were really supportive, flexible and reliable. I often find IT issues so stressful but they had the whole thing sorted in a couple of phone calls. Marvellous! Thank you the CloudTech24 team.”
Sandra Porter, MD, The HR Dept
Pearce Marketing logo
“We rely heavily on cloud and digital technology for our productivity. The set up and ongoing help desk support for all our operations is excellent. Highly recommended for G Suite and all network requirements!”
Emma Pearce, MD, Pearce Marketing

WHAT WE DO

We provide ultimate protection when it comes to IT security of your on premise and cloud services. Through our strong background in security and partnerships with some of the world’s best providers, we have developed a huge amount of specialist IT security and support knowledge. We can, therefore, monitor your IT systems and identify and resolve any issues before they occur, which guarantees that your company remains protected against cybersecurity threats.

Our IT support services and expertise in advanced cloud technology and ongoing dynamic monitoring and management of client systems enables us to carry out continuous health checks and performance automation for our clients, eliminating any IT issues and in turn, boosting the efficiency of both your IT systems and your workforce. With downtime minimised, your organisation will gain the ability to focus on strategic activity and accelerate business growth.

CloudTech24 are a leading provider in the field of IT support and managed IT services. We already provide fully outsourced IT support for over 120 organisations from across the UK. Our elite team of IT specialists is dedicated using their expert knowledge to deliver logical and effective solutions for SME businesses. Your business objectives determine the approach we take to IT support. We can provide bespoke IT services to match the needs of every company and ultimately help you to get the most out of your business.

OUR STRATEGIC PARTNERS

We work with some of the world’s leading technology companies to ensure our clients receive the best solutions for their business.

Microsoft logo
Google logo
Dell logo
HP logo
CATO networks logo
Kaseya logo
Sophos
Bitdefender logo
Sonicwall logo
SentinelOne logo
Untangle logo
Webroot logo

Common FAQs about our IT Support services

We often receive questions about our IT services and how we can help with your business challenges so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.

Organisations rely heavily on technology for the day to day running of their business operations, ensuring these systems are available, secure, backed up and optimised is a key requirement, and having the required expertise on hand in the event of technical system failure or staff support requirement. We understand the kinds of pressure that comes with working in London and the importance of IT running smoothly and efficiently to minimise downtime.

A managed service provider is a outsourced IT provider that manages a client technical systems and/or technical support for staff members
Managing and supporting a client infrastructure requires a deep understanding of technical aspects in addition to management, processes and customer service, one of the key benefits of outsourcing this function is the ability to leverage a whole team of technical expertise with experience of running this for a multitude of other businesses, typically at a reduced rate to hiring in house.
CloudTech24 operate technical support either as a 9/5 service during standard UK working days or as a fully 24/7/365 service supporting both email and phone support methods.
Our support services are calculated on a number of variables, including: Size of company, services required, number of offices and Support hours required

CloudTech24 provide unlimited support on a fixed monthly cost, based on either 9/5 business operations or a 24/7/365 support agreement.

CloudTech24 work with a lot of organisations with dedicated IT resources in-house. In these environments, CloudTech24 provide co-managed and specialist services, including escalation paths, out of hours support, Platform and Security monitoring, Hardware/Software/Licensing resale and project management for new implementations.

CloudTech24 perform remote technical support for organisations globally, but our focus is organisations that are domiciled out of the UK – The majority of our clients are in London, Surrey, Sussex, Hampshire and Berkshire – and served from the CloudTech24 London and Surrey offices.
CloudTech24 provides Remote support inclusive in all of our IT packages (with exception of our Co-Managed plan) – we ensures that our clients are using cloud enabled technology so our engineers can remotely manage all systems, in the event of a support requirement we can connect directly to your Desktops, Laptops, Servers, Infrastructure, Firewalls, Website and portals to provide immediate support without the requirement delay associated with site visits. CloudTech24 do not provide onsite support as part of our support plans but have an extensive team of engineers that can provide ad hoc onsite assistance on an hourly or block support option.
CloudTech24 provide both hourly and block hour support, our block hour consulting is suitable for clients who are on a co-managed plan and have a frequent but not continuous requirement for IT support, Consulting or project implementation.
CloudTech24 provide IT support 24/7/365 for many organisations that work outside of standard UK business hours and overseas offices. This has been a clear differentiator for our clients that work on a global basis with our teams supporting staff offices across the globe and including United States (USA), India, Singapore, China and many more.

Choosing the best IT support company for your organisation is a difficult decision, our recommendation would be to focus on leading companies who will perform a consultative review of your current platforms and offer a suggested approach. CloudTech24 provide an IT healthcheck for all new and prospective clients to identify areas for optimisation for our managed and co-managed IT services.

In need of award winning IT Support in Berkshire, with embedded Cyber Security protection?

Ready to maximise your investment in your business IT systems? Get in touch with CloudTech24 today to start your journey towards increased IT efficiency and productivity, and discover the true potential your business can achieve with dedicated Slough IT Support.

GET IN TOUCH