Business IT Support in Maidenhead

CloudTech24 are a leading IT support company in Maidenhead serving businesses across Berkshire and the South East UK.

CloudTech24 can help you to transform your business with secure and responsive IT support in Maidenhead, Berkshire and across the UK. Thanks to our industry-leading software and hardware, we can resolve any IT-related problems you’re currently experiencing and minimise the chances of similar technical inconveniences arising in the future, all while keeping costs down. We know that eliminating downtime provides real productivity benefits, and we’re here to help you experience these rewards first-hand.

OUR IT SUPPORT IN MAIDENHEAD

CloudTech24 are a leading IT Support company in Maidenhead, our forward-thinking approach means that we are fully equipped to help your business get ahead and stay ahead of your local and regional competitors. Our IT Support services in Maidenhead cover a wide range of IT professional services and technical support, including the guidance and implementation of the following:

Google Workspace
Microsoft 365
IT support
Backup and Disaster Recovery
Managed Networking
VoIP Phone
Managed Print
Business Broadband
Network Firewalls
Endpoint Security & Anti-Virus

WHY CHOOSE CLOUDTECH24 FOR IT SUPPORT IN MAIDENHEAD?

  • Maidenhead IT Support Maidenhead

    Business runs 24/7, and so does our IT support. We’re proud to offer our clients round-the-clock assistance, with our specialists available to provide remote IT support all day, every day. You can reach them via whatever channel suits you best, whether it’s by phone or Email. This exclusive CloudTech24 feature means that your IT systems are proactively maintained and your staff can work effectively, 100% of the time.

  • UK Team

    Our friendly team of IT professionals are local to Maidenhead. Through remote management and our 24/7 help desk service, we are ready and equipped to find a resolution to any IT problems at all times. Rest assured, each staff member has been background check and vetted.

  • Real-time Monitoring

    CloudTech24 software permits real-time monitoring of your IT systems through cloud integration. Because of this advanced functionality, we’re able to monitor your IT systems in real-time. This offers a huge advantage for your business because it means that you can benefit from exceptional management and constant performance monitoring. This also means that if there’s an IT issue, we can resolve it quickly.

  • Trusted Supplier

    As well as being highly rated by our clients, we also hold an official partner status with Google Workspace (formerly G Suite) and Microsoft 365 (Office 365). We’re always the first to know about the latest developments in technology. This means that our clients are the first to benefit from the most advanced enhancements, alongside the added bonus of exclusive offers.

  • Free IT Health Check

    For all new and prospective clients, CloudTech24 provides IT health checks at zero cost. The health check includes a review of your IT services and infrastructure, identification of any gaps or problems, and a recommendation of the best course of action.

TRUSTED BY OVER 150 COMPANIES, INCLUDING:

utility-warehouse-logo
boiler-pro-logo
pearce-marketing-logo
sterling-law-logo
be-gamble-aware
fernweh-travel-logo
crane-and-associates-logo
hr-dept-logo
chilli-graphics-logo
professional-solutions-by-design-logo
holland-and-green-logo
collaborate-logo
fresh-financials-logo
environet-logo
martin-grant-homes
heritage-logo
Google customer reviews logo

IT SUPPORT MAIDENHEAD

We provide our business IT support in Berkshire to SME organisations based from our multiple offices across the South East UK

Get in touch for your FREE IT Health Check which includes a detailed security. We will analyse and we can present our findings over webinar, at your offices or at our offices. It’s your choice.

Boiler pro logo

“The team at CloudTech24 are superb! They are refreshingly different in their approach, it’s not too salesy, and they are more tech-geeks that like to impress you with things that really make your life and your business run better! We worked out that they have managed to save 1 day of work per month, meaning I might have 12 days spare to actually take a holiday this year! Their core values are really about security and I know how important that is these days! Couldn’t recommend them enough, thanks so much guys!”

Giovanni Barreca, Director, Boiler-Pro
Professional Designs logo

“Great team. They’ve listened to our requirements and have put together a comprehensive package to manage both our emails and backups in a cost-effective, security-minded way. More than happy to recommend.”

Allen Betchley, MD, Progression Design
Utility Warehouse logo

“I’m deeply impressed with CloudTech24’s breadth and depth of technical knowledge, and practical skills in how they dealt with a previous business customer who had a severe email security breach. They immediately secured the system and it was clear that the team understood the gravity of the situation, exuding calm and confidence which was backed up by their actions. They helped to prepare clear and concise data breach reports in plain English that the client could easily understand. I cannot recommend them highly enough.”

Dave Goodman, Utility Warehouse
Primavista company logo

“CloudTech24 are the perfect blend of professional, personable and pragmatic. The team have made everything work the way it’s meant to work. The process was clear, non-techy and smooth.”

Andy Fairgrieve, Director, Prima Vista
Primavista company logo
“Highly recommend CloudTech24 for their personal service, attention to detail and helpful advice. Don’t go anywhere else for your business IT support!”
Ali Shute, Travel Consultant, Fernweh Travel
Sterling Law logo

“CloudTech24 are true professionals, taking the utmost pride in their job. They really listen and with their years of experience are able to provide a deliverable solution that saves you time and money. I would highly recommend CloudTech24 to anyone seeking IT / Cloud based solutions for their business.”

Rob Harradine, Independent Financial Consultant, Sterling & Law Group
Susannah Sheppard logo
“It’s great to work with an IT company who offer such a personal service and who offer helpful advice in language that’s easy to understand. Being able to speak to someone quickly and easily is wonderfully refreshing. I can thoroughly recommend CloudTech24 for business IT support.”
Susannah Sheppard, Director, Creative Consultant
HR Dept logo
“I recently needed urgent help to set up IT support for a new business. The team at CloudTech24 were really supportive, flexible and reliable. I often find IT issues so stressful but they had the whole thing sorted in a couple of phone calls. Marvellous! Thank you the CloudTech24 team.”
Sandra Porter, MD, The HR Dept
Pearce Marketing logo
“We rely heavily on cloud and digital technology for our productivity. The set up and ongoing help desk support for all our operations is excellent. Highly recommended for G Suite and all network requirements!”
Emma Pearce, MD, Pearce Marketing

WHAT WE DO

CloudTech24 are here to share our expert knowledge for the benefit of your organisation, our team have years of experience in the field of IT and providing support for businesses similar to yours. We’re currently trusted by over 120 companies from around the country, including some of the UK’s fastest-growing businesses.

Our approach to IT support is centred around you and your business objectives. We offer personalised advice and support to each organisation we work with regarding their IT systems, with the ultimate aim to boost business security and productivity.

In terms of IT security, we can offer unique support. Due to our long-term partnerships with some of the best providers worldwide, we have exclusive knowledge of this area. We utilise this to create and deliver the industry’s best and most cost-effective IT security solutions for our clients. In addition to this, CloudTech24’s advanced cloud technologies facilitate round-the-clock management and monitoring of our client’s IT systems which includes health and security checks.

CloudTech24’s premium software and management ensure that your business can run safely and effectively 24/7. As a product of this, our clients experience a simultaneous increase in end-user performance and reduction in support requests. We cover you from every angle of IT which means that you can concentrate on running your company and achieving maximum potential. With our professional services and support, accelerating business growth and revenue is simple.

OUR STRATEGIC PARTNERS

We work with some of the world’s leading technology companies to ensure our clients receive the best solutions for their business.

Microsoft logo
Google logo
Dell logo
HP logo
CATO networks logo
Kaseya logo
Sophos
Bitdefender logo
Sonicwall logo
SentinelOne logo
Untangle logo
Webroot logo

Common FAQs about our IT Support services

We often receive questions about our IT services and how we can help with your business challenges so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.

Organisations rely heavily on technology for the day to day running of their business operations, ensuring these systems are available, secure, backed up and optimised is a key requirement, and having the required expertise on hand in the event of technical system failure or staff support requirement. We understand the kinds of pressure that comes with working in London and the importance of IT running smoothly and efficiently to minimise downtime.

Managing and supporting a client infrastructure requires a deep understanding of technical aspects in addition to management, processes and customer service, one of the key benefits of outsourcing this function is the ability to leverage a whole team of technical expertise with experience of running this for a multitude of other businesses, typically at a reduced rate to hiring in house.
CloudTech24 operate technical support either as a 9/5 service during standard UK working days or as a fully 24/7/365 service supporting both email and phone support methods.
Our support services are calculated on a number of variables, including: Size of company, services required, number of offices and Support hours required
CloudTech24 provides competitively but affordably priced IT support and services – Our services are designed to provide Security and productivity benefits that can directly improve the performance of your staff by up to 35% based on an unmanaged, unoptimised and unsupported IT platforms. CloudTech24 focus on providing the correct level of technical support rather than purely focusing on delivering an inferior level of cheap support.
CloudTech24 provide unlimited support on a fixed monthly cost, based on either 9/5 business operations or a 24/7/365 support agreement.
A managed service provider is a outsourced IT provider that manages a client technical systems and/or technical support for staff members
CloudTech24 work with a lot of organisations with dedicated IT resources in-house. In these environments, CloudTech24 provide co-managed and specialist services, including escalation paths, out of hours support, Platform and Security monitoring, Hardware/Software/Licensing resale and project management for new implementations.
CloudTech24 perform remote technical support for organisations globally, but our focus is organisations that are domiciled out of the UK – The majority of our clients are in London, Surrey, Sussex, Hampshire and Berkshire – and served from the CloudTech24 London and Surrey offices.
CloudTech24 provides Remote support inclusive in all of our IT packages (with exception of our Co-Managed plan) – we ensures that our clients are using cloud enabled technology so our engineers can remotely manage all systems, in the event of a support requirement we can connect directly to your Desktops, Laptops, Servers, Infrastructure, Firewalls, Website and portals to provide immediate support without the requirement delay associated with site visits. CloudTech24 do not provide onsite support as part of our support plans but have an extensive team of engineers that can provide ad hoc onsite assistance on an hourly or block support option.
CloudTech24 provide both hourly and block hour support, our block hour consulting is suitable for clients who are on a co-managed plan and have a frequent but not continuous requirement for IT support, Consulting or project implementation.
CloudTech24 provide IT support 24/7/365 for many organisations that work outside of standard UK business hours and overseas offices. This has been a clear differentiator for our clients that work on a global basis with our teams supporting staff offices across the globe and including United States (USA), India, Singapore, China and many more.
Choosing the best IT support company for your organisation is a difficult decision, our recommendation would be to focus on leading companies who will perform a consultative review of your current platforms and offer a suggested approach. CloudTech24 provide an IT healthcheck for all new and prospective clients to identify areas for optimisation for our managed and co-managed IT services.

In need of award winning IT Support in Berkshire, with embedded Cyber Security protection?

Ready to maximise your investment in your business IT systems? Get in touch with CloudTech24 today to start your journey towards increased IT efficiency and productivity, and discover the true potential your business can achieve with dedicated Maidenhead IT Support.

GET IN TOUCH