Award Winning Business IT Support in Portsmouth
CloudTech24 proudly provides specialist cyber security protection and IT support in Portsmouth for businesses across Hampshire. CloudTech24 are an award-winning IT company that enables businesses through reliable and dynamic IT solutions. We are a team of experts that provide exceptional management and monitoring of your IT systems, helping you to stay protected from any technical issues or cyber security problems.
OUR IT SUPPORT IN PORTSMOUTH
Our IT support team working in Portsmouth are available via telephone or email, 24 hours a day, 7 days a week. We also provide site visits as and when required across the area. CloudTech24 are one of the leading IT Companies in Portsmouth, and our experienced team are keen to help every local business maximise their IT potential.
We deliver managed IT services for over 120 businesses across Portsmouth and rest of the Hampshire, including some of the country’s fastest-growing companies. Our staff in Portsmouth can provide you with full IT support and guidance in the following areas:
Backup and Disaster Recovery Portsmouth
Managed Networking Portsmouth
VoIP Phone Portsmouth
Managed Print Portsmouth
Business Broadband Portsmouth
Cloud Migration Portsmouth
Remote Working Support Portsmouth
Business Transformation Consultancy Portsmouth
WHY CHOOSE CLOUDTECH24 FOR IT SUPPORT IN PORTSMOUTH?
- Portsmouth IT Support. We understand that business never stops. This is why we’re dedicated to delivering 24/7 IT support. We want to enable your business to run safely and at an optimal rate, 100% of the time. As a CloudTech24 client, you have access to unlimited round-the-clock IT support from a team of experts ready to advise on and resolve any IT issues swiftly. In turn, downtime is minimised, and your business can function effectively and efficiently.
- UK Team. Our Portsmouth team is based locally at our mission control centre, with in-depth knowledge and experience of working with companies in the area.
- Real-time Monitoring. With CloudTech24’s IT support in Portsmouth, you’re in safe hands. Our top-quality monitoring and management systems allow us to carefully follow the performance of your IT systems at every stage through real-time monitoring. We continually perform health and security checks and have the advanced capability of remotely making any changes or updates necessary, without impacting the flow of business activity.
- Trusted Supplier. We’re very proud to be recommended by our clients as well as both Google Workspace (formerly G Suite) and Microsoft 365 (formerly Office 365) which gives us great confidence in knowing exactly what technological developments and enhancements are available for our clients.
- Free IT Health Check. CloudTech24 provides free full site assessments to all new and prospective clients with a comprehensive IT health check. This is carried out by a member of our professional team who will review your current IT systems and provide a recommendation on the best IT solutions. Our conversations and the context of the IT support we can offer you are determined by your business and what you are trying to achieve.
TRUSTED BY OVER 250 COMPANIES, INCLUDING:
IT COMPANY IN PORTSMOUTH
We provide our IT Support Services to clients across Portsmouth. We have a remote support team who live and operate in Basingstoke, Southampton, and Hampshire. areas. We also have additional support available from our London and Surrey office locations.
Get in touch for your FREE IT Health Check which includes detailed security. We will analyse and we can present our findings online, at your offices, or one of our offices.
WHAT WE DO
At CloudTech24, we share extensive knowledge and experience in IT security. Our clients benefit significantly from this, gaining premium-level, comprehensive safety. Over the years, we have also developed solid working relationships and partnership statuses with some of the world’s leading providers. This means that we’re in a favourable position when it comes to sourcing the best, cost-effective solutions. Our background and partnerships in this area allow us to deliver the very best security protection for companies, utilising the industry’s latest and most advanced technologies.
We manage every aspect of your IT systems, so you don’t need to. Instead, you can concentrate on running your business and achieve new levels of productivity and profitability to accelerate business growth. Through advanced cloud technology and proactive system monitoring and management, CloudTech24 delivers continuous security and health checks, as well as performance automation. The result? Your business is safe, secure and most importantly, functional in the most effective way possible, at all times.
Using CloudTech24 as your IT company in Portsmouth means your business can benefit from so much more than simply software advancements. Alongside our advanced technologies, we offer elite service and support. Our staff are a friendly team of IT specialists, with expert knowledge and experience spanning the breadth of IT support and cybersecurity. We also provide a unique round-the-clock IT support service, with our team on hand 24/7 to provide assistance. We’re focused on finding the best personalised IT solutions for your organisation and helping you to exceed your current achievements.
Common Frequently Asked Questions about our Industry Leading IT Support services
We often receive questions about our IT services and how we can help with your business challenges so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.
WHY DO YOU NEED IT SUPPORT?
Organisations rely heavily on technology for the day to day running of their business operations, ensuring these systems are available, secure, backed up and optimised is a key requirement, and having the required expertise on hand in the event of technical system failure or staff support requirement.
WHAT IS A MANAGED SERVICES PROVIDER (MSP)?
A managed service provider is a outsourced IT provider that manages a client technical systems and/or technical support for staff members.
WHAT ARE THE SKILLS REQUIRED FOR TECHNICAL SUPPORT?
Managing and supporting a client infrastructure requires a deep understanding of technical aspects in addition to management, processes and customer service, one of the key benefits of outsourcing this function is the ability to leverage a whole team of technical expertise with experience of running this for a multitude of other businesses, typically at a reduced rate to hiring in house.
WHAT ARE YOUR SUPPORT HOURS?
CloudTech24 operate technical support either as a 9/5 service during standard UK working days or as a fully 24/7/365 service supporting both email and phone support methods.
HOW MUCH DOES YOUR IT SUPPORT COST?
CloudTech24 operate technical support either as a 9/5 service during standard UK working days or as a fully 24/7/365 service supporting both email and phone support methods.
DO YOU PROVIDE UNLIMITED IT SUPPORT?
CloudTech24 provide unlimited support based on a fixed monthly cost based on either 9/5 business operations or a 24/7/365 support agreement.
WE ALREADY HAVE AN IT TEAM IN-HOUSE, WHY WOULD WE REQUIRE YOUR SERVICES?
CloudTech24 work with a lot of organisations with dedicated IT resources in-house. In these environments, CloudTech24 provide co-managed and specialist services, including escalation paths, out of hours support, Platform and Security monitoring, Hardware/Software/Licensing resale and project management for new implementations.
DOES CLOUDTECH24 PROVIDE BOTH REMOTE AND ONSITE SUPPORT?
CloudTech24 provides Remote support inclusive in all of our IT packages (with exception of our Co-Managed plan) – we ensures that our clients are using cloud enabled technology so our engineers can remotely manage all systems, in the event of a support requirement we can connect directly to your Desktops, Laptops, Servers, Infrastructure, Firewalls, Website and portals to provide immediate support without the requirement delay associated with site visits. CloudTech24 do not provide onsite support as part of our support plans but have an extensive team of engineers that can provide ad hoc onsite assistance on an hourly or block support option.
WHERE DOES CLOUDTECH24 PROVIDE TECHNICAL SUPPORT?
CloudTech24 perform remote technical support for organisations globally, but our focus is organisations that are domiciled out of the UK – The majority of our clients are in London, Surrey, Sussex, Hampshire and Berkshire – and served from the CloudTech24 London and Surrey offices.
DOES CLOUDTECH24 PROVIDE 24 HOUR (24/7/365) IT SUPPORT?
CloudTech24 provide IT support 24/7/365 for many organisations that work outside of standard UK business hours and overseas offices. This has been a clear differentiator for our clients that work on a global basis with our teams supporting staff offices across the globe and including United States (USA), India, Singapore, China and many more.
DO YOU PROVIDE CHEAP IT SUPPORT IN LONDON?
CloudTech24 provides competitively priced IT support and services – Our services are designed to provide Security and productivity benefits that can directly improve the performance of your staff by up to 35% based on an unmanaged, unoptimised and unsupported IT platforms. CloudTech24 focus on providing the correct level of technical support rather than purely focusing on delivering an inferior level of cheap support.
HOW TO CHOOSE AN IT SUPPORT COMPANY?
Choosing the best IT support company for your organisation is a difficult decision, our recommendation would be to focus on leading companies who will perform a consultative review of your current platforms and offer a suggested approach. CloudTech24 provide an IT healthcheck for all new and prospective clients to identify areas for optimisation for our managed and co-managed IT services.
Looking for award winning IT Services in London, with embedded Cyber Security protection?
Ready to maximise your investment in your business IT support? Get in touch with CloudTech24 today and increase your IT efficiency and productivity, and discover the true potential your business can achieve with dedicated London IT Support.