CloudTech24 Provide IT Support for Law Firms and Legal Companies and Know that In a High-Pressure Environment, Having Reliable IT support and Cyber Security is Paramount.
With experience working with small law firms and larger enterprises with numerous partners, here at CloudTech24, we understand the IT requirements and needs that law firms have. We work with to businesses in London, Surrey, Sussex, Hampshire, Berkshire and across the UK. Our IT Support for legal companies is available 24/7/365 and includes embedded cyber security controls for data protection and confidentiality assurance.
First-hand, CloudTech24 know through providing IT support for legal firm’s and different areas of the legal sector or varying sizes, that there is no one-size-fits-all IT solution for law firms. All our IT solutions are tailor-made for every law firm we onboard. We firstly understand what challenges you are facing with your current IT provider and what things are working for you – and get to the bottom of what your goals are from your IT support. After the assessment, we will create a bespoke IT solution for your law firm, taking into consideration your budget and detailing the tools we would recommend.
CloudTech24 understand the importance of data security and why the data within your law firm cannot get into the hands of anyone outside the business and Cyber Security is paramount to the success of legal enterprises. Here, at CloudTech24, we are cyber security experts. We have developed comprehensive IT services for law firms that deliver assurance that we will be providing all necessary protection and monitoring to your IT systems to ensure you business is secured against data breaches and cyber attacks. Going far beyond traditional anti-virus software, CloudTech24 leverage the best solutions for data security including cloud-hosted firewalls, DNS firewalls and Advanced Threat monitoring platforms alongside ongoing security hygiene by comprehensive proactive system management for your server and workstations including comprehensive backup and disaster recovery, device management and patch management to install software updates and security patches for all windows/Mac/Linux systems and 3rd party applications to harden all end user devices and other applications used by the legal firm.
Could your business could benefit from IT support for Legal Firms with CloudTech24?
Get in touch with CloudTech24 today. We would love to find out more about the requirements of your IT support for your business. We look forward to hearing from you.
Common FAQs about our IT Support for Law Firms
We’ve collated answers to our most commonly asked questions below in our FAQs for IT Support for Law Firms. We are more than happy to answer any other questions you have – please just give us a call.
DO YOU PROVIDE IT SUPPORT AND TRAINING FOR LAW FIRMS?
For product specific training such as for Microsoft Office, Microsoft 365 and Google G Suite – or for general IT support, CloudTech24 have an top of the range eLearning platform, always available – any time, any day. We also constantly monitor the performance of the IT support for law firms and act proactively to ensure the constant smooth running of the IT system.
DO CLOUDTECH24 LOOK AFTER OUR LEGAL SOFTWARE SOLUTIONS?
CloudTech24 are here to provide IT Support to your Lawyers and support staff – to enable your business and ensure the smooth running of your legal practice. Our IT Support team will help your staff with server and desktop support with general IT support and including software platforms including operational platforms including tracking and billing platforms, practice management systems and documentation management systems.
WHAT IS THE AVAILABILITY OF IT SUPPORT FOR LAW FIRMS?
CloudTech24 understand that law firms and the legal industry do not operate under a traditional 9/5 work pattern – the CloudTech24 IT Service desk is operated 24/7/365 so whether you operate a multinational business working in differing timezones or working evenings or weekends, or IT support engineers are available to support your business.
DO CLOUDTECH24 PROVIDE CYBER SECURITY PROTECTION IN ADDITION TO IT SUPPORT?
Cyber Security threats are an ongoing challenge for legal companies, CloudTech24 include Cyber Security protection as part of our manage IT services – Our managed services are here to support and manage your digital goals.
DO LEGAL COMPANIES NEED TO CONSIDER CYBER SECURITY?
Yes, no company is safe from hacking and cyber security. It is essential for the smooth running of a company. Not only is it your data which you need to protect, but it is also that of your clients.
DO YOU OFFER REMOTE AND ON-SITE SUPPORT TO LEGAL COMPANIES?
Remote IT Support is our main means of providing our services. Here at CloudTech24 we use advanced cloud-based technology meaning we can access any device remotely and so does not require us to be there in person. We understand that you might want us on-site from time-to-time and we will happily also make arrangements for this on an adhoc basis.
WHAT IS THE COST OF IT SUPPORT FOR LAW COMPANIES?
We do not have a price sheet for our IT Support services as the requirements from each business we work with is different. Here at CloudTech24, we put together bespoke packages for our clients, offering the best value. We will look at your requirements such as your company size, what current IT solution you have and how many users.
WHERE DO CLOUDTECH24 WORK?
We have offices in London and Surrey and offer our services across the UK and beyond. Given our location, for now, most of our clients are based in the surrounding areas of Surrey, Berkshire, Sussex and Hampshire.
WE ALREADY HAVE AN IT SUPPORT DESK, WHY DO WE REQUIRE MORE IT SUPPORT?
A lot of clients we work with have in-house IT teams. In these situations, CloudTech24 will work alongside the dedicated IT team or specialist as a co-managed approach to your IT solution. Each business is different but for example, as we offer round-the-clock support, many use us as their out of hours IT Support.