Business IT Support in Brighton

Could your organisation benefit from powerful, ultra-modern IT support? CloudTech24 provides fully managed IT Support in Brighton, Sussex, and across the UK.

CloudTech24 are a leading IT Support company in Brighton enabling businesses through effective managed IT solutions that ensure continuous security, health, and performance for your business with our highly advanced cloud technology and dynamic systems management and monitoring. CloudTech24 takes care of your every IT need to allow you to focus your time and efforts on meaningful business activities.

OUR IT SUPPORT IN BRIGHTON

Brighton is home to many successful SMEs. Many of our staff have lived and worked in the area and therefore know exactly how to drive business growth through effective IT support. With our IT help, you can transform your business and obtain new levels of revenue to compete with your local counterparts and beyond.

CloudTech24 offers a plethora of IT support services designed to help your business take it to the next level. Our award winning IT support team can assist your organisation in the following areas:

Google Workspace
Microsoft 365
IT support
Backup and Disaster Recovery
Managed Networking
VoIP Phone
Managed Print
Business Broadband
Network Firewalls
Endpoint Security & Anti-Virus

WHY CHOOSE CLOUDTECH24 FOR IT SUPPORT IN BRIGHTON?

  • Brighton IT Support

    At CloudTech24 we understand that there are many complexities associated with IT. We also know that IT inconveniences can cause major disruption to the business. Because of these reasons, we provide round-the-clock unlimited IT support to provide remote assistance.

  • UK Team

    If you’re searching for expert IT support, our Brighton team are the people to help you. The team is on hand 24/7 to help you via telephone and email. Rest assured, all our staff are fully background checked and vetted.

  • Real-time Monitoring

    We pride ourselves on facilitating responsive system management via our advanced real-time monitoring system. We observe all of your IT systems activity, tracking any changes in performance, and highlighting potential issues. By conducting continuous security and health checks, we can guarantee that your business is always functioning at the highest efficiency level, with ultimate safety protection. If the monitoring system alerts us about anything, we’re able to facilitate a swift remote resolution.

  • Trusted Supplier

    We’re delighted to be highly reviewed by our clients. In addition to this we are also proud partners of both Google Cloud and Microsoft 365 (formerly Office 365). This official partner status means that we’re always the first to know about any updates and we can share unique discounted offers with you.

  • Free IT Health Check

    CloudTech24 offers every new and prospective organisation a free IT health check. For the health check, our expert Brighton staff firstly carry out a full assessment of your existing IT systems, highlight and discuss any gaps with you, and then finally make a recommendation on the best solutions for your business. This is our opportunity to learn more about your business and exactly what you are trying to achieve.

TRUSTED BY OVER 150 COMPANIES, INCLUDING:

utility-warehouse-logo
boiler-pro-logo
pearce-marketing-logo
sterling-law-logo
be-gamble-aware
fernweh-travel-logo
crane-and-associates-logo
hr-dept-logo
chilli-graphics-logo
professional-solutions-by-design-logo
holland-and-green-logo
collaborate-logo
fresh-financials-logo
environet-logo
martin-grant-homes
heritage-logo

IT SUPPORT IN BRIGHTON

We provide our IT Support and managed services to clients in Brighton and across Sussex, which is why we have a remote support team who are available right on your doorstep in Brighton. We also have additional support available at our Surrey and London offices.

Get in touch for your FREE IT Health Check which includes detailed security. We will analyse and we can present our findings online, at your offices or at our offices. It’s your choice.

Boiler pro logo

“The team at CloudTech24 are superb! They are refreshingly different in their approach, it’s not too salesy, and they are more tech-geeks that like to impress you with things that really make your life and your business run better! We worked out that they have managed to save 1 day of work per month, meaning I might have 12 days spare to actually take a holiday this year! Their core values are really about security and I know how important that is these days! Couldn’t recommend them enough, thanks so much guys!”

Giovanni Barreca, Director, Boiler-Pro
Professional Designs logo

“Great team. They’ve listened to our requirements and have put together a comprehensive package to manage both our emails and backups in a cost-effective, security-minded way. More than happy to recommend.”

Allen Betchley, MD, Progression Design
Utility Warehouse logo

“I’m deeply impressed with CloudTech24’s breadth and depth of technical knowledge, and practical skills in how they dealt with a previous business customer who had a severe email security breach. They immediately secured the system and it was clear that the team understood the gravity of the situation, exuding calm and confidence which was backed up by their actions. They helped to prepare clear and concise data breach reports in plain English that the client could easily understand. I cannot recommend them highly enough.”

Dave Goodman, Utility Warehouse
Primavista company logo

“CloudTech24 are the perfect blend of professional, personable and pragmatic. The team have made everything work the way it’s meant to work. The process was clear, non-techy and smooth.”

Andy Fairgrieve, Director, Prima Vista
Primavista company logo
“Highly recommend CloudTech24 for their personal service, attention to detail and helpful advice. Don’t go anywhere else for your business IT support!”
Ali Shute, Travel Consultant, Fernweh Travel
Sterling Law logo

“CloudTech24 are true professionals, taking the utmost pride in their job. They really listen and with their years of experience are able to provide a deliverable solution that saves you time and money. I would highly recommend CloudTech24 to anyone seeking IT / Cloud based solutions for their business.”

Rob Harradine, Independent Financial Consultant, Sterling & Law Group
Susannah Sheppard logo
“It’s great to work with an IT company who offer such a personal service and who offer helpful advice in language that’s easy to understand. Being able to speak to someone quickly and easily is wonderfully refreshing. I can thoroughly recommend CloudTech24 for business IT support.”
Susannah Sheppard, Director, Creative Consultant
HR Dept logo
“I recently needed urgent help to set up IT support for a new business. The team at CloudTech24 were really supportive, flexible and reliable. I often find IT issues so stressful but they had the whole thing sorted in a couple of phone calls. Marvellous! Thank you the CloudTech24 team.”
Sandra Porter, MD, The HR Dept
Pearce Marketing logo
“We rely heavily on cloud and digital technology for our productivity. The set up and ongoing help desk support for all our operations is excellent. Highly recommended for G Suite and all network requirements!”
Emma Pearce, MD, Pearce Marketing

WHAT WE DO

In the world of IT, it’s not enough to only react when a problem occurs. To get ahead of the curve, you need to adopt a proactive approach, and that’s exactly what we offer. We facilitate maximum efficiency for companies through 24/7 performance monitoring in real-time. Thanks to our real-time monitoring platform, we can conduct round-the-clock security and health checks to track the performance of your IT systems continuously. This allows us to identify and resolve problems before they happen, thus minimising downtime and boosting productivity within your business.

We also offer comprehensive cybersecurity protection for organisations of all sizes. The CloudTech24 team holds an extensive background in IT security, and over the years we’ve built partnerships and business relationships with some of the world’s best providers. So when it comes to protecting your IT systems, we are well versed and knowledgable in all aspects of cybersecurity. This places us in a favourable position to find the very best IT security protection for you, at a price that matches your budget.

In addition to our elite software, your business can also benefit from working alongside our professional team of IT specialists. From Google Cloud and Microsoft 365 support to security advice and disaster recovery; whatever IT support your business needs, we are here to assist you. We’ve helped over 120 companies achieve their full potential by maximising their IT capabilities through our IT support. With our collective knowledge and expertise, we have the ability to customise services in-house to ensure optimal application. Bespoke solutions mean that every organisation receives an IT professional services strategy, tailored to its individual business objectives.

OUR STRATEGIC PARTNERS

We work with some of the world’s leading technology companies to ensure our clients receive the best solutions for their business.

Microsoft logo
Google logo
Dell logo
HP logo
CATO networks logo
Kaseya logo
Sophos
Bitdefender logo
Sonicwall logo
SentinelOne logo
Untangle logo
Webroot logo

Common FAQs about our IT Support services

We often receive questions about our IT services and how we can help with your business challenges so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.

Organisations rely heavily on technology for the day to day running of their business operations, ensuring these systems are available, secure, backed up and optimised is a key requirement, and having the required expertise on hand in the event of technical system failure or staff support requirement.
A managed service provider is a outsourced IT provider that manages a client technical systems and/or technical support for staff members.
Managing and supporting a client infrastructure requires a deep understanding of technical aspects in addition to management, processes and customer service, one of the key benefits of outsourcing this function is the ability to leverage a whole team of technical expertise with experience of running this for a multitude of other businesses, typically at a reduced rate to hiring in house.

CloudTech24 operate technical support either as a 9/5 service during standard UK working days or as a fully 24/7/365 service supporting both email and phone support methods.

CloudTech24 operate technical support either as a 9/5 service during standard UK working days or as a fully 24/7/365 service supporting both email and phone support methods.

CloudTech24 provide unlimited support based on a fixed monthly cost based on either 9/5 business operations or a 24/7/365 support agreement.

CloudTech24 work with a lot of organisations with dedicated IT resources in-house. In these environments, CloudTech24 provide co-managed and specialist services, including escalation paths, out of hours support, Platform and Security monitoring, Hardware/Software/Licensing resale and project management for new implementations.

CloudTech24 provides Remote support inclusive in all of our IT packages (with exception of our Co-Managed plan) – we ensures that our clients are using cloud enabled technology so our engineers can remotely manage all systems, in the event of a support requirement we can connect directly to your Desktops, Laptops, Servers, Infrastructure, Firewalls, Website and portals to provide immediate support without the requirement delay associated with site visits. CloudTech24 do not provide onsite support as part of our support plans but have an extensive team of engineers that can provide ad hoc onsite assistance on an hourly or block support option.

CloudTech24 provide both hourly and block hour support, our block hour consulting is suitable for clients who are on a co-managed plan and have a frequent but not continuous requirement for IT support, Consulting or project implementation.

CloudTech24 perform remote technical support for organisations globally, but our focus is organisations that are domiciled out of the UK – The majority of our clients are in London, Surrey, Sussex, Hampshire and Berkshire – and served from the CloudTech24 London and Surrey offices.

CloudTech24 provide IT support 24/7/365 for many organisations that work outside of standard UK business hours and overseas offices. This has been a clear differentiator for our clients that work on a global basis with our teams supporting staff offices across the globe and including United States (USA), India, Singapore, China and many more.

CloudTech24 provides competitively priced IT support and services – Our services are designed to provide Security and productivity benefits that can directly improve the performance of your staff by up to 35% based on an unmanaged, unoptimised and unsupported IT platforms. CloudTech24 focus on providing the correct level of technical support rather than purely focusing on delivering an inferior level of cheap support.

Choosing the best IT support company for your organisation is a difficult decision, our recommendation would be to focus on leading companies who will perfrom a consultative review of your current platforms and offer a suggested approach. CloudTech24 provide an IT healthcheck for all new and prospective clients to identify areas for optimisation for our managed and co-managed IT services.

In need of award winning IT Support in Sussex, with embedded Cyber Security protection?

Ready to maximise your investment in your business IT systems? Get in touch with CloudTech24 today to start your journey towards increased IT efficiency and productivity, and discover the true potential your business can achieve with dedicated Brighton IT Support.

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