Elite Business IT Support in Berkshire

Do you require IT Support in Berkshire? Whether you’re looking for a review of your IT systems, performing a cloud migration or you require the implementation of a new Cyber Security strategy, CloudTech24 are here to help.

CloudTech24 works with some of the UK’s fastest-growing companies and SMEs across Berkshire and the surrounding areas. We provide top quality, reliable, managed IT Support services and help organisations get ahead of their competitors.

OUR IT SUPPORT SERVICES IN BERKSHIRE

In terms of economic output and productivity, we recognise the strength of Berkshire. CloudTech24 provides IT Consultancy and manged IT Support to help Berkshire organisations match these levels of economic efficiency and productivity, and achieve new heights for their businesses.

CloudTech24 offer a one-stop-shop for IT professional services in Berkshire and surrounding areas. Our reliable technology solutions, 24/7/365 service professional IT team cover every aspect your business needs, including:

Google Workspace
Microsoft 365
IT support
Backup and Disaster Recovery
Managed Networking Berkshire
VoIP Phone
Managed Print
Business Broadband
Network Firewalls
Endpoint Security & Anti-Virus

WHY CHOOSE CLOUDTECH24 FOR IT SUPPORT BERKSHIRE?

  • 24/7/365 Berkshire IT Support

    IT is an essential foundation for any organisation. IT system and businesses never sleeps and our IT and network support service reflects this. Our support packages are customised for your IT requirements, meaning that our professional team of experts can provide 24/7 remote support of both user devices and network infrastructure and resolve any IT problems. This means that your organisation can function efficiently at all times, 365 days of the year with the assurance of technical support to fix your issue remotely or onsite if required.

  • UK Team

    Our expert staff are based locally and are available to provide assistance whenever you need it. Furthermore, with our team based locally, we can make visits to your site as and when required to provide additional IT support. Rest assured, every team member has been fully background checked and vetted as you should expect when partnering with any IT service provider.

  • Real-time Monitoring

    We provide comprehensive system monitoring and management of your IT systems via our real-time monitoring software. Monitoring in real-time allows us to conduct continuous security, health and performance of your business and ensure swift response and remediation. For your business, this is beneficial at every level, guaranteeing security and functionality of your company at all times, thus improving end-user performance and reducing support requests.

  • Trusted Supplier

    As well as being highly rated by our clients, we also hold an official partner status with Google Workspace (formerly G Suite) and Microsoft 365 (formerly Office 365). We’re always the first to know about the latest developments in technology ensuring all clients benefit from the most advanced cloud systems and alongside IT support and proactive Monitoring and maintenance of your computer systems.

  • Free IT Health Check

    CloudTech24 offer a full IT health checks to all new and prospective clients. Our high-quality health check is all-encompassing, with a full review and advisory of your Business applications, computers and IT strategy to identify any gaps, issues and any areas of optimisation to increase the effectiveness of your business IT solutions.

TRUSTED BY OVER 150 COMPANIES, INCLUDING:

utility-warehouse-logo
boiler-pro-logo
pearce-marketing-logo
sterling-law-logo
be-gamble-aware
fernweh-travel-logo
crane-and-associates-logo
hr-dept-logo
chilli-graphics-logo
professional-solutions-by-design-logo
holland-and-green-logo
collaborate-logo
fresh-financials-logo
environet-logo
martin-grant-homes
heritage-logo
Google customer reviews logo

WHERE TO FIND OUR BERKSHIRE OFFICE

We provide fast and flexible IT support to the following Berkshire boroughs: Reading, Slough, Wokingham, Newbury, Bracknell, Maidenhead, Woodley, Windsor, Sandhurst, Thatcham, Ascot, Twyford, Crowthorne and more. CloudTech also have additional support available at our head office in Woking, Surrey and London offices.

Get in touch for your FREE IT Health Check which includes a detailed security. We will analyse and we can present our findings online, at your offices or at our Surrey and London offices. It’s your choice.

Boiler pro logo

“The team at CloudTech24 are superb! They are refreshingly different in their approach, it’s not too salesy, and they are more tech-geeks that like to impress you with things that really make your life and your business run better! We worked out that they have managed to save 1 day of work per month, meaning I might have 12 days spare to actually take a holiday this year! Their core values are really about security and I know how important that is these days! Couldn’t recommend them enough, thanks so much guys!”

Giovanni Barreca, Director, Boiler-Pro
Professional Designs logo

“Great team. They’ve listened to our requirements and have put together a comprehensive package to manage both our emails and backups in a cost-effective, security-minded way. More than happy to recommend.”

Allen Betchley, MD, Progression Design
Utility Warehouse logo

“I’m deeply impressed with CloudTech24’s breadth and depth of technical knowledge, and practical skills in how they dealt with a previous business customer who had a severe email security breach. They immediately secured the system and it was clear that the team understood the gravity of the situation, exuding calm and confidence which was backed up by their actions. They helped to prepare clear and concise data breach reports in plain English that the client could easily understand. I cannot recommend them highly enough.”

Dave Goodman, Utility Warehouse
Primavista company logo

“CloudTech24 are the perfect blend of professional, personable and pragmatic. The team have made everything work the way it’s meant to work. The process was clear, non-techy and smooth.”

Andy Fairgrieve, Director, Prima Vista
Primavista company logo
“Highly recommend CloudTech24 for their personal service, attention to detail and helpful advice. Don’t go anywhere else for your business IT support!”
Ali Shute, Travel Consultant, Fernweh Travel
Sterling Law logo

“CloudTech24 are true professionals, taking the utmost pride in their job. They really listen and with their years of experience are able to provide a deliverable solution that saves you time and money. I would highly recommend CloudTech24 to anyone seeking IT / Cloud based solutions for their business.”

Rob Harradine, Independent Financial Consultant, Sterling & Law Group
Susannah Sheppard logo
“It’s great to work with an IT company who offer such a personal service and who offer helpful advice in language that’s easy to understand. Being able to speak to someone quickly and easily is wonderfully refreshing. I can thoroughly recommend CloudTech24 for business IT support.”
Susannah Sheppard, Director, Creative Consultant
HR Dept logo
“I recently needed urgent help to set up IT support for a new business. The team at CloudTech24 were really supportive, flexible and reliable. I often find IT issues so stressful but they had the whole thing sorted in a couple of phone calls. Marvellous! Thank you the CloudTech24 team.”
Sandra Porter, MD, The HR Dept
Pearce Marketing logo
“We rely heavily on cloud and digital technology for our productivity. The set up and ongoing help desk support for all our operations is excellent. Highly recommended for G Suite and all network requirements!”
Emma Pearce, MD, Pearce Marketing

WHAT WE DO

At CloudTech24, our mission is to facilitate increased IT security and performance for SME companies. Our advanced cloud technology and proactive system monitoring and management allow us to deliver a wide range of premium IT solutions.

CloudTech24 support Berkshire based businesses and SME’s and share a strong knowledge of the area and understand how to help local companies achieve their full potential. With our experience in the field, we know exactly what’s required IT-wise to boost your business performance. Before you know it, you will be competing with the top organisations in your area and beyond.

The CloudTech24 IT Support solution is a combination of leading cloud technology with proactive system monitoring and management that we use enables the delivery of continuous security, health and performance automation. We have a longstanding history of partnerships and business relationships with key global Software and Hardware providers. This means that we’re always the first to know about the latest technological and security developments, and our clients can gain a cutting-edge advantage. Thus, CloudTech24’s logical and effective IT solutions guarantees that your desktop, server and network infrastructure is 100% protected providing optimal functionality.

We cover all of your IT needs to enable you to focus your time and efforts where it matters most – on your business. Every company that we’ve worked with has experienced higher productivity and efficiency within the workforce. As a result, our clients have enjoyed the rewards of increased profitability and business growth.

Whatever your business size or industry, we’re dedicated to providing the right IT support for your organisation. Our team of experts are well-versed in providing IT professional services for a wide range of businesses and across different industries. We use this knowledge alongside our industry-leading systems to generate bespoke IT systems for our clients.

OUR STRATEGIC PARTNERS

We work with some of the world’s leading technology companies to ensure our clients receive the best solutions for their business.

Microsoft logo
Google logo
Dell logo
HP logo
CATO networks logo
Kaseya logo
Sophos
Bitdefender logo
Sonicwall logo
SentinelOne logo
Untangle logo
Webroot logo

Frequently Asked Questions about our Berkshire IT Support Services

We often receive questions about our IT services and how we can help with your business challenges so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with our technical account managers who will be more than happy to help.

CloudTech24 offer our Berkshire clientele a range of IT support services such as equipment and software installation, data back-up, firewall, anti-virus and end-point protection and more. Please see our dropdown menus for an extensive list of our services and do not hesitate to get in touch if you are in need of something that isn’t displayed.
Managing and supporting a client infrastructure requires a deep understanding of technical aspects in addition to management, processes and customer service, one of the key benefits of outsourcing this function is the ability to leverage a whole team of technical expertise with experience of running this for a multitude of other businesses, typically at a reduced rate to hiring in house.

CloudTech24 operate technical support either as a 9/5 service during standard UK working days or as a fully 24/7/365 service supporting both email and phone support methods. CloudTech24 also provide onsite IT support in Berkshire for any project or support requirements.

Our support services are calculated on a number of variables, including: Size of company, services required, number of offices and Support hours required. For a free quotation for Berkshire IT Support, get in contact today.

CloudTech24 provide unlimited flexible IT support on a fixed monthly cost based on either 9/5 business operations or an around-the-clock support agreement which comes with a 24-hour service desk.

CloudTech24 work with a lot of organisations with dedicated IT resources in-house. In these environments, CloudTech24 provide co-managed and specialist services, including escalated IT Support for Berkshire, out of hours support, holiday cover, Platform and Security monitoring, Hardware/Software/Licensing resale and project management for new implementations.

CloudTech24 provides Remote support inclusive in all of our IT packages (with exception of our Co-Managed plan) – we ensure that our clients are using cloud enabled technology so our engineers can remotely manage all systems, in the event of a Berkshire technical support requirement we can connect directly to your Desktops, Laptops, Servers, Infrastructure, Firewalls, Website and portals to provide immediate support without the requirement delay associated with site visits. CloudTech24 do not provide onsite support as part of our support plans but have an extensive team of engineers that can provide ad hoc onsite assistance on an hourly or block support option.

Choosing the best IT support company for your organisation is a difficult decision, our recommendation would be to focus on leading companies who will perform a consultative review of your current platforms and offer a suggested approach. CloudTech24 provide an IT health check for all new and prospective clients to identify areas for optimisation for our managed and co-managed IT services.
CloudTech24 provide both hourly and block hour support, our block hour consulting is suitable for clients who are on a co-managed plan and have a frequent but not continuous requirement for IT support, Consulting or project implementation.

CloudTech24 provide IT support 24/7/365 for many organisations that work outside of standard UK business hours and overseas offices. This has been a clear differentiator for our clients that work on a global basis with our teams supporting staff offices across the globe and including United States (USA), India, Singapore, China and many more.

In need of award winning IT Support in Berkshire, with embedded Cyber Security protection?

Ready to maximise your investment in your business IT systems? Get in touch with CloudTech24 today to start your journey towards increased IT efficiency and productivity, and discover the true potential your business can achieve with dedicated Berkshire IT Support.

GET IN TOUCH