Basingstoke-based IT Support

Cloudech24 offer a one-stop-shop for managed IT Support 247 in Basingstoke, Berkshire and around the UK.

We are an award-winning IT Company in Basingstoke assisting businesses with deploying technology solutions that facilitate not only increased security but also efficiency and productivity. Furthermore, our highly advanced system utilises cloud technology and proactive system monitoring and management, to maximise the IT performance of SMEs. Thanks to our dynamic IT services and support, you can shift your focus to where it matters most in your business. In conclusion, we cover all of your specialised or ad-hoc IT needs, giving you the freedom to reallocate the time and focus of your team to more strategic business activity.

OUR BUSINESS IT SUPPORT IN BASINGSTOKE

As the largest town in Hampshire, we undeniably understand the increasing level of business demand in Basingstoke. For this reason, our fully managed IT Support in Basingstoke is designed to help your organisation effectively manage this demand and achieve its full potential.

CloudTech24 are one of the leading IT Support companies in Basingstoke and offer a wide selection of premium IT support which covers your business from every angle. Our range of of IT professional services include, but are not limited to:

Google Workspace
Microsoft Office 365
IT support
Backup and Disaster Recovery
Managed Networking Basingstoke
VoIP Phone
Managed Print
Business Broadband
Network Firewalls
Endpoint Security & Anti-Virus

WHY CHOOSE CLOUDTECH24 FOR IT SUPPORT AND SERVICES IN BASINGSTOKE?

  • Basingstoke IT Support

    We understand that IT can be particularly complex; that’s why we are offering you an unlimited IT support service. At length, our team of specialists are available 24/7 with remote assistance to ensure that your organisation can take full advantage of an effective technology-driven approach. Your business is safe with us and can run effectively at all times.

  • UK Team

    If you’re looking for reliable support from IT experts, then look no further. Our Basingstoke team work with SME’s in the local area, London, and further afield to provide effectively, fully managed IT services. Reach your local team via whatever method of communication suits you best, 24 hours a day, seven days a week. You can have confidence and trust in us – all CloudTech24 staff is fully background checked and vetted.

  • Real-time Monitoring

    We use responsive system management to deliver real-time monitoring. Through our real-time monitoring function, we record and observe all of your IT systems activity. By doing this, we can provide continuous security, health and performance checks. Our exceptional management means that your business is able to run as it should 100% of the time.

  • Trusted Supplier

    We take pride in our status as a Google Cloud and Microsoft 365 (formerly Office 365) partner because of the bonuses these partnerships allow us to share with our clients. As well as ensuring that the businesses we work with have the best in class IT solutions, we have the ability to pass on uniquely discounted rates to our clients too.

  • Free IT Health Check

    Furthermore, CloudTech24 can offer your business a free IT health check in Basingstoke to determine the most suitable IT and cybersecurity solutions. We’re proud to provide this service to every new and prospective client we work with, regardless of the size of business. Our professional team will assess your IT systems, discuss any concerns you may have and recommend the most worthwhile IT solutions.

TRUSTED BY OVER 150 COMPANIES, INCLUDING:

utility-warehouse-logo
boiler-pro-logo
pearce-marketing-logo
sterling-law-logo
be-gamble-aware
fernweh-travel-logo
crane-and-associates-logo
hr-dept-logo
chilli-graphics-logo
professional-solutions-by-design-logo
holland-and-green-logo
collaborate-logo
fresh-financials-logo
environet-logo
martin-grant-homes
heritage-logo
Google customer reviews logo

NEED IT SUPPORT IN BASINGSTOKE?

To sum up, we provide our IT Services to clients across Basingstoke, which is why we have a remote support team who are available 24/7/365 with local support teams based in our Woking, Surrey and London office locations.

Get in touch for your FREE IT Health Check which includes detailed security. We will analyse and we can present our findings online, at either your offices or at our London offices. It’s your choice.

Boiler pro logo

“The team at CloudTech24 are superb! They are refreshingly different in their approach, it’s not too salesy, and they are more tech-geeks that like to impress you with things that really make your life and your business run better! We worked out that they have managed to save 1 day of work per month, meaning I might have 12 days spare to actually take a holiday this year! Their core values are really about security and I know how important that is these days! Couldn’t recommend them enough, thanks so much guys!”

Giovanni Barreca, Director, Boiler-Pro
Professional Designs logo

“Great team. They’ve listened to our requirements and have put together a comprehensive package to manage both our emails and backups in a cost-effective, security-minded way. More than happy to recommend.”

Allen Betchley, MD, Progression Design
Utility Warehouse logo

“I’m deeply impressed with CloudTech24’s breadth and depth of technical knowledge, and practical skills in how they dealt with a previous business customer who had a severe email security breach. They immediately secured the system and it was clear that the team understood the gravity of the situation, exuding calm and confidence which was backed up by their actions. They helped to prepare clear and concise data breach reports in plain English that the client could easily understand. I cannot recommend them highly enough.”

Dave Goodman, Utility Warehouse
Primavista company logo

“CloudTech24 are the perfect blend of professional, personable and pragmatic. The team have made everything work the way it’s meant to work. The process was clear, non-techy and smooth.”

Andy Fairgrieve, Director, Prima Vista
Primavista company logo
“Highly recommend CloudTech24 for their personal service, attention to detail and helpful advice. Don’t go anywhere else for your business IT support!”
Ali Shute, Travel Consultant, Fernweh Travel
Sterling Law logo

“CloudTech24 are true professionals, taking the utmost pride in their job. They really listen and with their years of experience are able to provide a deliverable solution that saves you time and money. I would highly recommend CloudTech24 to anyone seeking IT / Cloud based solutions for their business.”

Rob Harradine, Independent Financial Consultant, Sterling & Law Group
Susannah Sheppard logo
“It’s great to work with an IT company who offer such a personal service and who offer helpful advice in language that’s easy to understand. Being able to speak to someone quickly and easily is wonderfully refreshing. I can thoroughly recommend CloudTech24 for business IT support.”
Susannah Sheppard, Director, Creative Consultant
HR Dept logo
“I recently needed urgent help to set up IT support for a new business. The team at CloudTech24 were really supportive, flexible and reliable. I often find IT issues so stressful but they had the whole thing sorted in a couple of phone calls. Marvellous! Thank you the CloudTech24 team.”
Sandra Porter, MD, The HR Dept
Pearce Marketing logo
“We rely heavily on cloud and digital technology for our productivity. The set up and ongoing help desk support for all our operations is excellent. Highly recommended for G Suite and all network requirements!”
Emma Pearce, MD, Pearce Marketing

WHAT WE DO

With CloudTech24, your business can undoubtedly benefit from receiving expert IT support from a team of highly knowledgeable IT specialists. Whether you need expert security advice or you’re looking to leverage cloud technology, our elite staff are here to help. In the same way we have facilitated industry-leading IT support for over 120 clients, we’ll use our IT expertise to work with your business to develop a personalised IT professional services strategy, offering support and advice every step of the way.

CloudTech24 guarantees that your IT systems are always safe and secure; we have partnerships with key providers of industry-leading security services. Thus, we have strong knowledge of all things IT security-related and are able to eliminate the risk of cybersecurity threats completely. Through our advanced IT management and monitoring service, we can constantly track the security and performance of your IT systems, ensuring that your business remains safe and secure at all times.

Alongside optimal security, CloudTech24 can offer your organisation maximum efficiency. Our round-the-clock performance monitoring enables us to execute high-quality IT systems health checks. We, therefore, have the ability to resolve potential problems before they develop, thus minimising any downtime for your company caused by IT glitches. Finally, CloudTech24’s forward-thinking way of working facilitates the function of these efficiency measures, all while performing routine tasks such as software updates.

OUR STRATEGIC PARTNERS

We work with some of the world’s leading technology companies to ensure our clients receive the best solutions for their business.

Microsoft logo
Google logo
Dell logo
HP logo
CATO networks logo
Kaseya logo
Sophos
Bitdefender logo
Sonicwall logo
SentinelOne logo
Untangle logo
Webroot logo

Common FAQs about our IT Support services

We often receive questions about our IT services and how we can help with your business challenges so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.

Organisations rely heavily on technology for the day to day running of their business operations, ensuring these systems are available, secure, backed up and optimised is a key requirement, and having the required expertise on hand in the event of technical system failure or staff support requirement.

A managed service provider is a outsourced IT provider that manages a client technical systems and/or technical support for staff members

Managing and supporting a client infrastructure requires a deep understanding of technical aspects in addition to management, processes and customer service, one of the key benefits of outsourcing this function is the ability to leverage a whole team of technical expertise with experience of running this for a multitude of other businesses, typically at a reduced rate to hiring in house.

CloudTech24 operate technical support either as a 9/5 service during standard UK working days or as a fully 24/7/365 service supporting both email and phone support methods.

ur support services are calculated on a number of variables, including: Size of company, services required, number of offices and Support hours required.

CloudTech24 provide unlimited support based on a fixed monthly cost based on either 9/5 business operations or a 24/7/365 support agreement.

CloudTech24 work with a lot of organisations with dedicated IT resources in-house. In these environments, CloudTech24 provide co-managed and specialist services, including escalation paths, out of hours support, Platform and Security monitoring, Hardware/Software/Licensing resale and project management for new implementations.

CloudTech24 provides Remote support inclusive in all of our IT packages (with exception of our Co-Managed plan) – we ensures that our clients are using cloud enabled technology so our engineers can remotely manage all systems, in the event of a support requirement we can connect directly to your Desktops, Laptops, Servers, Infrastructure, Firewalls, Website and portals to provide immediate support without the requirement delay associated with site visits. CloudTech24 do not provide onsite support as part of our support plans but have an extensive team of engineers that can provide ad hoc onsite assistance on an hourly or block support option.

CloudTech24 provide both hourly and block hour support, our block hour consulting is suitable for clients who are on a co-managed plan and have a frequent but not continuous requirement for IT support, Consulting or project implementation.

CloudTech24 perform remote technical support for organisations globally, but our focus is organisations that are domiciled out of the UK – The majority of our clients are in London, Surrey, Sussex, Hampshire and Berkshire – and served from the CloudTech24 London and Surrey offices.

CloudTech24 provide IT support 24/7/365 for many organisations that work outside of standard UK business hours and overseas offices. This has been a clear differentiator for our clients that work on a global basis with our teams supporting staff offices across the globe and including United States (USA), India, Singapore, China and many more.

CloudTech24 provides competitively priced IT support and services – Our services are designed to provide Security and productivity benefits that can directly improve the performance of your staff by up to 35% based on an unmanaged, unoptimised and unsupported IT platforms. CloudTech24 focus on providing the correct level of technical support rather than purely focusing on delivering an inferior level of cheap support.

Choosing the best IT support company for your organisation is a difficult decision, our recommendation would be to focus on leading companies who will perfrom a consultative review of your current platforms and offer a suggested approach. CloudTech24 provide an IT healthcheck for all new and prospective clients to identify areas for optimisation for our managed and co-managed IT services.

In need of award winning IT Support in Hampshire, with embedded Cyber Security protection?

Ready to maximise your investment in your business IT systems? Get in touch with CloudTech24 today to start your journey towards increased IT efficiency and productivity, and discover the true potential your business can achieve with dedicated Basingstoke IT Support.

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