How to set up an email address in Microsoft Outlook in 3 simple steps.


Here at CloudTech24, we look after the Microsoft application for a portfolio of clients. If you're interested in IT support, please see the dropdown menus for a broad range of our specialist services. If you're looking for assistance in how to set up an email address in Outlook, please see the steps below.


1.Verify the login credentials are correct.

The first step is to verify the login credentials you have been set are working correctly. To do this, navigate to

You will see the below screen. Enter the username and password which has been sent over to you and verify that you are able to log into the account. If you are unable to access the account, please let us know ( / 01483 608388).

  Microsoft login page

2. Install the Outlook Application

If you already have the Outlook application on your machine, you can skip this step.

To Install Outlook, along with all the other Office applications please navigate back to as you did in the first step. From here, click on the “Install Office” button and select “Office 365 apps”.

  Office installation    

This will now download the file “OfficeSetup.exe”. You can run this file by clicking the dropdown arrow and selecting the “Open” option shown below.

    how to open the office installation  

Alternatively, you can find this file within your “Downloads” folder. Right click this file and select “Open”.

  open the office installation in your files  

You will now see the below window. Please wait for this to finish installing Office. Once this is done, you will be able to access Outlook from your machine.

  Office installation screen

3. Configuring Outlook with your new Email

If you already have a mailbox setup within Outlook and are looking to add an additional mailbox, please skip this step.

Open Outlook and you will be presented with the screen below. Simply enter your credentials which have previously been sent over to you and Outlook will begin setting up the mailbox for you.

  Office outlook screen

Add a second Email address to Outlook.

If you already have Outlook set up but would like access to more than one mailbox, you can do this by adding a second account.

Open Outlook and select the “File” tab.

Setting up a second email address

You will now see the “Account Information” page. Click on “Add Account”.

Setting up a second email address

Outlook will now ask you to sign into the mailbox. Please enter the credentials previously sent over to you. Once you have done this, you will be able to see the second mailbox in Outlook.

(Please note that it can take up to an hour for Outlook to download any emails which have previously been sent to this mailbox).

  Second email address outlook screen

There you have it - that's how to set up an email address in Outlook! For further assistance, please get in touch with our friendly and experienced team of IT professionals.