At CloudTech24, we’re experts at what we do, and we use our advanced knowledge and tools to manage every part of your it, so you don’t have to. Our IT services for Small Business cover all aspect of IT support in London, Surrey, and globally.
We will take the time to get to know your business and deliver customised IT solutions and support to guarantee optimal results.
With your IT needs covered by CloudTech24, you can reallocate your efforts on growing your business and supporting day to day operations.
How We Help Small Businesses?
At CloudTech24, we understand how important the success and growth of small businesses are for the economy. That’s why we are dedicated to providing IT support for small businesses.
We provide customized IT solutions tailored to each business that address operational, technical and financial goals.
IT Experts
Our IT experts work with clients from the initial IT assessment and design to offering complete IT services solutions, such as hardware and software delegation, consulting on IT security, IT training and system maintenance.
With CloudTech24’s reliable IT support, small businesses are given the tools they need to increase efficiency and thus be able to focus on growing their business.
Services That CloudTech24 Provides For Small Businesses Are:
Microsoft 365 Cloud-to-Cloud Backup
Cloud to Cloud Backup on Microsoft 365 is an effective way of making sure that the data you have stored in the cloud remains safe and secure.
Having a Cloud to-Cloud Backup on Microsoft 365 also gives you access to features like Versioning and Encrypted Storage, so any important documents are safeguarded for future use.
Plus, you will always be up-to-date with any changes made in your files no matter where you are as these backups are stored offsite in a secure data center.
Managed Network Infrastructure Service
Managed network infrastructure provides businesses with faster and more reliable access to information and communication, helping them increase their productivity and efficiency.
On top of this, we facilitate network optimisation to pinpoint reliability gaps and make mission-critical processes faster, and ultimately improve network performance.
9/5 Unlimited Remote Technical Support Package
Unlimited 9/5 business hours comprehensive IT support, with SME IT support by our UK based team on hand ready to answer customer service questions, advice and ongoing support services for user devices and network infrastructure. CloudTech24 ensure that your IT Support needs are taken care of efficiently and quickly.
Protected Workstation Managed Service
Implemented and maintained CloudTech24’s Protected Workstation Agent, including monitoring and managing of system space, performance and mitigating threats/viruses. Through our fully managed Protected Workstation security platform.
This protection agent will then monitor the IT system in real-time, alerting IT Support should any suspicious activity occur – including virus infection, data breaches, or unauthorized logins.
24/7 IT Helpdesk
At CloudTech24, we provide 24/7 managed IT support that ensures all services we offer to give your small business minimal disruption with technical problems.
With all services we provide for small businesses, our expert IT Helpdesk proactively monitors and provides comprehensive technical and cloud support on any issue that arises.
Common FAQs about our IT Support for Small Business services
We often receive questions about our IT support for small businesses so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.
DO YOU PROVIDE IT SUPPORT FOR SMALL BUSINESSES IN MY AREA?
CloudTech24 provide IT support for organisations Domiciled in the UK although support clients with a global reach with remote and branch offices, factories and manufacturing centres in Europe and further a field in countries including China, India, Singapore and United States (US).
WHAT IS THE IMPORTANCE OF SME IT SUPPORT SERVICES?
Managed IT support is a smart solution for small businesses, the implementation of strategic and supported platforms with ongoing technical support ensures a business will thrive in this digital age where modern businesses need to embrace technology and leverage advanced solutions to gain a competitive advantage and increase staff productivity
WHO IS THE BEST TECH SUPPORT PROVIDER IN THE UK?
The best technical support provider for small businesses in the UK is related to a number of factors – with the increase of cloud solutions, location and proximity is less important as the majority of technical support can be performed remotely. It is important to ensure that your provider has the ability to provide support out of hours, perform continous platform monitoring and cyber security protection and managed threat detection.
WHAT ARE THE BENEFITS OF REMOTE IT SUPPORT SERVICES?
The benefits of remote IT support are key for modern businesses with the increase on mobile users and remote sites and the requirements for constant access to all business applications regardless of location. The CloudTech24 team provide support for site and remote users to ensure swift resolution of technical issues remotely and without the delay of a site visit regardless of location or timezone.
DO YOU PROVIDE SMALL BUSINESSES WITH CYBER SECURITY?
CloudTech24 are made up of a team of highly knowledgeable cyber security specialists. Offering the best in the market, we go much further than traditional anti-virus programs. We have a secure managed platform which includes, but is not limited to: hardening your servers and devices, installing security patches and top-of-the-range anti-virus capabilities.
HOW MUCH DOES YOU IT SUPPORT COST FOR SMES?
As every business is run differently, we do not have any standard packages for IT support for small and medium sized businesses. Our services required depend on a number of different factors, including the size of your business, what IT services you currently have in place and the number of support hours required.
WHAT SUPPORT HOURS DO YOU OFFER?
We have the capabilities to offer full 24/7 IT Support by both email and phone to small and medium sized businesses. The most popular option for most our clients however is the standard 9-5.
DOES CLOUDTECH24 OFFER ONSITE IT SUPPORT TO SMES?
We know that some companies want IT presence on site from time to time, so we have the resources to fulfil face-to-face support when required. As our IT solutions at CloudTech24 are run on cloud technology, our engineers can access any device remotely, meaning that most our clients just opt for our remote support.
